Reader X doesn't run fully, uses 25% CPU and hangs

Whenever I click on a pdf, the Reader starts but it's running fully. It draws the toolbars but not the body. The background is still whatever app is behind it. CPU is about 25% and the Reader is not responding. It hangs. Another pdf reader from another vendor works fine. I installed the latest version.
Using Windows 7 64 bit with SP1.

I have had issues with Adobe Reader X hanging (not responding) due to a conflict between an antivirus program and the Adobe Reader X Protected Mode/Protected Viewer sandbox features.
Adobe has a recent(2012-01-09)KB article http://kb2.adobe.com/cps/860/cpsid_86063.html entitled "Protected Mode troubleshooting". There is a similar article (2011-09-12) http://kb2.adobe.com/cps/901/cpsid_90161.html entitled Protected View troubleshooting.
khwajakhurram replied to my query suggesting unchecking the default Adobe Reader X Preferences >3D & Multimedia> "Enable hardware rendering for legacy video cards" setting and this solves the issues!
What is surprising is that Adobe Reader X's 3D & Multimedia settings report that the alternative preferred renderer modes are either software or DirectX9 .....on a Vista machine with DirectX11.
The video card on this machine is definitely not legacy but a recent quality Nvidia produced card. That is also the case on the other machines with the issue I have reported.
I went a step further and I have found that performance is vastly improved by changing from the default preferred renderer mode of DirectX9 to the alternative Software setting. 
http://kb2.adobe.com/cps/860/cpsid_86063.html mentions that "certain configurations of anti-virus software that have not yet white-listed AcroRd32.exe" are "Unsupported configurations for Reader running in Protected Mode". Therefore I have also excluded AcroRd32.exe from virus scanning.
I am now able to use both Adobe Reader X's Protected Mode and Advanced Security without issue and performance is vastly improved. I am certain that your issues will also be improved.

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    In my swing app running in JWS, I have a thread that initializes a VisiBroker ORB. Somewhere along the initialization line, my CPU usage for the JVM controlling my app jumps up to 99%, memory increases infinitely. When i finally killed the app, memory allocated was way over 160 megs. This does not happen with this application outside of JWS. I then used a memory profiler and found that the method call that was causing all of this was in some a class of VisiBroker's, the com.inprise.vbroker.ds.DSUser$DatagramThread in particular its run method.
    If i decompile this class gasp, I actually find that there is a possibility of an infinite loop. Here is the code for the method:
            public void run()
                do
                    try
                        do
                            byte abyte0[] = new byte[8192];
                            DatagramPacket datagrampacket = new DatagramPacket(abyte0, abyte0.length);
                            _socket.receive(datagrampacket);
                            IStream istream = new IStream(datagrampacket);
                            DSResource dsresource = istream.read_Resource();
                            InetAddress inetaddress = datagrampacket.getAddress();
                            int i = datagrampacket.getPort();
                            synchronized(_handlers)
                                Enumeration enumeration = _handlers.elements();
                                if(debug)
                                    System.out.println("Received message: " + dsresource);
                                for(; enumeration.hasMoreElements(); ((MessageHandler)enumeration.nextElement()).handle(dsresource, inetaddress, i));
                        } while(true);
                    catch(Exception _ex) { }
                while(!_shutdownInProgress);
            }Now using the information i get from the memory profiler, the actual place where the problem is is _socket.receive(datagrampacket); . This method performs the java.net.PlainDatagramSocketImpl.peek method as well, but basically you get the point. Using the memory profiler I also find that this causes a SocketException, which leads to an IOException.
    With all this being said, I tried a few things from the newsgroup. I tried making sure my JNLP file specified to use 1.3 because of the classloader issues. This didn't work. I also tried putting code into the thread that does this and perform the setContextClassLoader(getClass().getClassLoader()); so that if it were the classloader issues I've been reading aobut it would take care of that. I have my ORB properties set up in the code and as I said before, this application works perfectly fine outside of JWS. I have ALL needed jar files referenced in my JNLP, it just comes to when it gets to that one line of code. Does anyone out there have any suggestions?

    No one responded to this post but I came across the solution that I will share in case anyone else needs this in the future. Although I think it's a bug in the VisiBroker code that shouldn't allow this, the problem seemed to be with OSAgent. Upon the recommendation from someone else, I started OSAgent before running JWS and everything worked appropriately. Not familiar enough with VisiBroker to know why this settled the memory leak and infinite loop issue, but it did.

  • DSC TAG ENGINE doesn't run after using eval copy of LabView

    I used an eval copy of LabView.
    I uninstalled this eval copy and I bought and installed the full NI Developer Suite.
    Now Labview 6i (6.0) works properly but I'm unable to use DSC because the Tag Engine stops immediately with this message: "This evaluation copy of Labview has expired. Engine will close".
    I'm using a Pentium III PC 128Mb RAM Win98 italian version.

    Hi Silvano,
    I found a similar case from another customer. Nationl Instruments is aware of this issue. But the only workaround for now would be (propre version):
    1) uninstall LabVIEW DSC and LabVIEW
    2) delete the registry key from the old LabVIEW eval version with regedit.exe.
    [HKEY_LOCAL_MACHINE\Software\National Instruments\LabVIEW\lvedid]
    3) reinstall LabVIEW and LabVIEW DSC
    (short version)
    1) Rename lvedid in the:
    [HKEY_LOCAL_MACHINE\Software\National Instruments\LabVIEW\lvedid] to e.g. ..\LabVIEW\1lvedid
    Hope this helps
    Roland

  • Reading from home directory in linux using ~/ or $HOME and BufferedReader

    I'm working on an app that reads in a number from a user's home directory using BufferedReader. The file is written by an external script to ~/filename. I don't know if the user of the app's home directory will be /homes/username, /home/username, or something else. I would prefer to read in a similar fashion:
    BufferedReader in = new BufferedReader( new FileReader("~" + File.separator + ".AppDisableUntilDate") );
    Unfortunately, this causes the following error:
    java.io.FileNotFoundException: ~/.AppDisableUntilDate (No such file or directory)
    less ~/.AppDisableUntilDate does read the file. Using $HOME in place of ~/ also fails. Any ideas what might work?
    Thanks,
    Joel

    ~ is understood only by the shell. And not by every shell either.
    Korn and Bourne-again shell (ksh and bash) understand it, I would conjecture, Bourne shell (good old sh) does not.

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