Reader x freezes when using a hot button

By hot button I mean any of the buttons in the tool bar at the top of the screen. The main issue is with print. Normally I could just click the print button from the toolbar and it would bring up my print window, now it just stops responding and I can't click on anything. I noticed this happens when I click on any of the buttons on the toolbar. What is really wierd is I can click on file and go to print and it works just fine, it only locks up when I click on a button from the toolbar. Help! Thanks!
Mike

Hi Danny,
Without knowing all the variables (recent updates, security settings, etc.) it is difficult to tell what the problem is. The best way to find out if the problem is localized to your machine is to possibly troubleshoot on another machine.
If it is localized to your machine then there have been enough changes made that it has affected how you email pdf's, and if you have already done a clean install of Adobe Reader X that would take you to the next step, to look at Outlook (besides running the repair tool). Again troubleshooting on another machine might be helpful.
The reason I impress troubleshooting is that I maintain over 70 (destop/laptop) machines that have the current version of Reader X and they run various versions of Outlook from 2003 to 2010; the only time I have run into the issue you speak of is with Outlook 2010 64 bit, which there is no current fix. I had to roll those machines back to 32bit in order for them to be able to email PDFs.
Best Regards
Jeff

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