READER X Freezing effects

Hi,
This topic is to be reconciled with this one : http://forums.adobe.com/message/3787868#3787868
This behaviour has very bad side effects as I am going to describe :
- With Reader X installed one can reproduce the basic behaviour opening a windows (XP: I've not tried with any other OS) file explorer where some .pdf are present. If one mouses over one of those pdf files, generally on the first one, you can see briefly a hourglass mouse icon (for half a second or even less) appearing. If at the same time you have MS tasks manager open, you can see (but even with a maximized refreshing rate it's so brief that it can hardly be seen) 2 processes "acrord32.exe" coming up (if you order the tasks by the most processor ressources consuming).
The purpose of this is a bit described in the referenced link, but anyway that doesn't matter.
- Now if you try to attach a file in a new message in thunderbird (probably it is reproductible with other mail clients as the window which is open is a standard MS explorer and file picking modal window) and if in the directory you have some pdf files (amongst others) as long as your mouse flies over one of those pdf files even if you choose to abandon your file choice, the explorer window hangs and so does thunderbird. This lasts for some minutes (5 to 10 minutes) which is very very annoying.
If, inside the directory where you have some pdf files, you (take care) do not fly your mouse over one of the pdf files, then the file picking works and the explorer modal window returns and thunderbird doesn't hang.
I have tryed to solve that without success (for 2 days now) cause I have a lot of PCs which have the same behaviour and it is very unpleasant for those who meet the problem.
notes:
* trying to get rid of this by unregistering some adobe reader dll file with 'regsvr32 "%CommonProgramFiles%\Adobe\Acrobat\ActiveX\pdfshell.dll" /u' as given in the previous subject doesn't work (as it was said by sam878 because when lauching adobe reader the program sees that there is something wrong with the installation and it reinstalls itself).
* trying to modify Adobe reader preferences (search category and deactivate quick research) doesn't solve the problem.
* XP sp3 is concerned for all the PCs on which this happens.
* I disabled any anti-virus sofware (in my case MS Security Essential) and some services which were useless.
Thanks for those who will answer

I did not see the reader forum when I was mapping this topic, but I will move it (create a new one?) there. Thx.
I have Windows 7 Enterprise. I am not sure the other topic applies to me as it is referring to Premier Pro 2.0. I will continue in the Reader forums, though. Thanks again.

Similar Messages

  • Adobe reader XI freezes with documents I have begun to fill in. Have windows 8.1

    Adobe Reader XI freezes when I try to re-open a document I have been filling out, e.g. a passport application. This has just begun to happen; ;I have Windows 8.1

    Try the offline installer from http://get.adobe.com/reader/enterprise/

  • Issue with Adobe Reader XI Freezing when Printing/Opening Documents

    I've been having problems with Adobe Reader XI freezing when I attempt to print documents. I've uninstalled and reinstalled it several times. I've gone back to previous versions. I've disabled protected mode. I've run Adobe reader without background programs running. I've done a disk clean-up, and deleted temporary files. All to no avail. Is there anyone who can help me solve this problem.

    There's no built-in function in Reader that does that, but it can be done using a script.

  • When i open reader, it freezes, also i only get half a screen

    when i open reader it freezes, and only the bottom half of the screen is visible.  I have to use ctrl, alt, delete, to close it

    My solution to my original problem of stopping FF from intruding with an erstwhile search doesn't work. Firefox IGNORES my settings to NOT check for updates to addons (letalone disabled and unwanted addons). It continues to check when I reopen FF. What a PITA>
    Further, it gives me no solution. Just takes more than a minute of my time waiting for it to stop.
    grr

  • How do I fix Adobe Reader installation freezing up?

    How do I fix Adobe Reader installation freezing up?

    Pat,
    Thanks for your response.  I have Windows 7, 64 bit.
    Howard L. Templin
    (214) 668-0669 (c)
    [email protected]  

  • Adobe reader installer freeze with out downloading Adobe Reader when opened?

    I can not download Adobe Reader on my Mac: I can do it on my iMac, and have done it fore 10 years now, but Adobe reader download freeze before downloading the file

    thank you so much fore your reply: it is the download assistant..
    BUT  I have just got a download in direct mode.
    Frederik
    Den 25/08/2014 kl. 20.39 skrev Sabian Zildjian <[email protected]>:
    adobe reader installer freeze with out downloading Adobe Reader when opened?
    created by Sabian Zildjian in Enterprise Deployment (Acrobat and Reader) - View the full discussion
    Is it the Download assistant that is freezing or is it the web browser that freezes?
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6672321#6672321
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
    To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Enterprise Deployment (Acrobat and Reader) by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • Adobe Reader XI freezes whenever a document is opened

    Whenever I open a PDF, Reader XI freezes up and the document doesn't open. I have to close reader from the task manager. however, when I open reader and close the Tools menu, I'm able to launch a PDF with no issues afterwards.
    As I need to update Reader on many machines, I'm wondering if there is a way to disable this feature when I install it so I don't have to do this on all the computers in my environment.
    Thanks.

    Hi Adamdeboosher,
    Are you still facing this issue.  You may try Adobe customization wizard. Acrobat-Reader Enterprise Toolkit Home . Also, you can customize various options using Adobe customization wizard.
    Reader is trying to access various online services. You might need to check exception for Adobe online service Acrobat.com....
    Regards,
    Ajlan Huda.

  • How can I keep my e-reader from freezing up. I have to reset it more then once during reading

    My Sony e-reader keeps freezing up during reading and when it has been idle for as short as an hour or as long as a couple days.  What can I do about this?  Does anyone have any ideas?  It is frustrating.
    Solved!
    Go to Solution.

    Hi Kristina,
    Welcome to Sony Community!
    Perform the steps mentioned on the below knowledge article to resolve this issue:
    https://us.en.kb.sony.com/app/answers/detail/a_id/31730/c/65,66/kw/31730
    If the issue persists, Reader needs to be serviced. Contact our telephone support at: 877-263-2863.
    Hours of working are: 8:00am - Midnight, EDT; Monday - Friday and 9:00am - 8:00pm EDT; Saturday and Sunday.
    If my post answers your question, please mark it as an "Accepted Solution."
    Thank you for your post.

  • IBooks read-aloud freezes

    I have made a couple of fixed layout books with read aloud function, which are not yet published to the iBookstore. One with word-by-word markup, and one where I have just a single SMIL par-tag per page. They seem to have the same problem. At first they work fine in iBooks, but eventually next time I test them, the read-aloud freezes at the first word or page which has a SMIL-doc attached to it. That is, it will flip through the first pages but will not get through the actual read aloud words. The only solution I found so far is to restart the iPad. Then it will work for a while, before the same thing happens again. And that is not what I would want to happen once they are published.
    Both books go through epubcheck 3.0.1 just fine. What could be the problem?

    Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray before doing the reset.

  • Adobe reader install freezes at 96%

    Adobe reader install freezes at 96%. The OS is Windows 7. Any ideas?

    Hi Moggy_M
    Please download Reader from below link : http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html
    Follow the Instructions carefully ...
    If that doesn't work , Let us know your Workflow

  • Ipod not being read and freezing

    When I plug my ipod into my computer, it goes to "do not disconnect" but not the flashing do not disconnect. Its frozen. My computer wont read it. So I unplug it and its frozen. I know how to restart it but that doesnt help me from when it freezes again once I hook it up. How do I stop it from freezing and not being read. Thanks

    i am having a similar problem with my 4g 20G
    it freezes when i try to update. i thought maybe it was the latest version of itunes i recently installed but i reverted back to an old updater version and itunes 6 and while i was able to get 300 songs on the ipod without freezing, when i tried to put the rest of my library on there it freezes. i've even tried to put as little as 15 songs on at a time and that still freezes the ipod.
    i have a mac powerbook with macos 10.2

  • Reader XI freezes 2-3 seconds after I open it, every time!

    This problem started when I downloaded reader XI.  It didn't happen in reader 9, or whatever the previous version was on my computer.  The little timer on the right moves clockwise 2-3 clicks and then it freezes.  About 20 seconds after being frozen, it closes.  Same thing happens when I try to open a pdf.  No error messages or anything.  I'm running windows 7 on a dell latitude E5530 (laptop).  No idea what's going on.  Here's a screenshot.  Help please.  Go easy please.  I'm not super smart when it comes to computer jargon.

    You can try using Windows Explorer to navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement

  • Adobe Reader XI freezes my computer when I try to print

    I cannot print any pdf files.  I am running Windows 7 and when I open Adobe Reader XI and try to print a pdf, I get the print dialog box just fine but then when I click "Print," the dialog box comes up to show print progress and at that point everything freezes.  I am printing to a wireless printer HP Deskjet 6980.  I can't even get Ctl-Alt-delete to get me to Task Manager so I have to hold down the power button and I don't like having to shut down that way.

    I have been having the same problem for weeks.  I am using Windows 7, Mozilla 33.0.3, and Adobe Reader version XI.0.09.  I saw some advice on another site that I relied on in resolving this.  You need to open the Reader, to to Edit, click on Preferences.  On the Left Hand menu, find "Security (Enhanced)" and open it. If "Enable Protected Mode at Start-up" is active, disable that.  "Enhanced Security" is likely already enabled (and you want to leave that on); if not, enable it.
    Under "Privileged Locations," make sure both options (Trust documents/Trust sites) are enabled.  Then open the box entitled "View Windows Trusted Sites."  This will take you to the browser's Security Tab.  Click the green arrow "Trusted Sites" and then the "Sites" tab that appears.  Add the relevant https://.***.com site from which you wish to be able to print *.pdfs.  (Note: It is very important the you make sure to include the secure site, i.e., https..., and not the initial www.***.com site from which you may access the secure site).  After you have added the secure address, click Add, then Close the window.  Make sure then to Click "OK" to close the Security Tab, and then scroll down to the bottom of the "Security (Enhanced)" page to which you will be returned and click OK there.  Close the Adobe Reader and any other Reader windows you may have open.
    You can now go to the secure site whose address you just entered, and download the .pdf you want.  (If you have already downloaded the .pdf on your computer from that site you can now just open it instead).  Send the print command for the pages of the .pdf page you want.  The system will hang for a few seconds (at least mine did), but then it prints.
    You may be able to go directly to the Security Tab in your browser and enter the secure site in question without going through a pdf document and it will also work but I do not know that for sure.
    Finally, I am not an expert; just another user who figured this out with a little help from others.  An expert may wish to comment further on what I have written above to provide further guidance or instruction.
    Good luck.
    Later Note:  It is possible to add a non-secure site from which you want to download and open .pdfs to the Trusted Site list.  To do this, uncheck the "Require server verification (https://) for all sites in this zone" box that appears under the listed of Trusted Sites.  As I am not an expert user I do not know if doing this represents a significant security issue but I at least do not find that is the case after running a cursory search online. 

  • Acrobat Reader X freeze and cannot be terminated

    since a few days now, i have 3 users who has issue with Adobe Reader X (10.1.3.23). when they open a PDF, adobe freeze and cannot be terminated via task manager.
    here is the error in the event viewer:
    Hanging application AcroRd32.exe, version 10.1.3.23, hang module hungapp, version 0.0.0.0, hang address 0x00000000
    The strange thing is that when i do a right click on the PDF from the task manager and select 'go to process...' it take me to the SCRSS.EXE and not the AcroRd32.exe
    To remidy on this issue, a reboot is required since i cannot terminate CSRSS. Adobe seems to work for a while... but so far, it come back the next day.
    I also checked if the SCRSS is not a virus and passed the MD5.
    I tried to uninstall/reinstall but the issue persist.

    Hi,
    Can you try and delete all the files and folders present in your Reader installation directory (by default its C:\Program Files\Adobe\Reader 10.0). Now try and repair the installation from within the Control Panel.
    For Windows XP: Add/Remove Programs
    For Win 7: Programs and Features
    Does this solve the issue? If not, could you let me know the following information:
    1. Is the process name actually: csrss.exe?
    2. The OS you are working on?
    3. If you are working on Win 7, then could you please get me the location of the process csrss.exe.
        You can do the same by chosing to view the column "Command Line" from Task Manager (View > Select Columns)
    Thanks
    Ankit

  • Reader X freezes and closes when PDF is opened

    Every time I open a PDF it freezes after about 6 seconds and closes.  The problem detail box shows this:
    Problem signature:
      Problem Event Name:    InPageError
      Error Status Code:    c0000185
      Faulting Media Type:    00000003
      OS Version:    6.1.7601.2.1.0.768.3
      Locale ID:    1033
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
    I have Windows 7.Home Premium, Service Pack 1.  This problem began about a month or so ago. I have tried the trouble shooter and it says I have a compatibility problem but does not offer a fix.  AARRGH!  I saw a thread about this but now I can't find it again.  It said to change a preference setting but Reader freezes and closes before I can change any settings.  There was mention of a registry key but that is over my head.  =(

    What is your Reader version?
    Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].

Maybe you are looking for

  • Can I Install an msata SSD in Envy 14-2010TX (QB422PA)

    I have an Envy 14-2010TX Beats Edition (Model QB422PA#AB5).  As the current WD 750GB HDD is quite slow, I was planning on installing a msata (say 80GB) and using Intel Smart Response Technology to provide SSD caching on the larger HDD.  I need the ca

  • How do i get the slideshow to display on my external monitor in extended view with powerpoint?

    i have my T500 (windows 7) connected to a large external monitor with extended view.  when i run powerpoint it displays the slideshow on my laptap screen instead of the external view.  how can i have the presenter view show on my laptop, and the slid

  • How to move the anchor object in indesign cs2 using js?

    i can able to move the normal textframe and other objects but cant do this for anchor objects. syntex:  anchorobject.move([x value,y value],undefined,true) how to move the anchor objects? thanks subha

  • HOW TO USE BAPI_CUSTOMERRETURN_CREATE

    hi all, i would like to ask one favor , i am making a program using the next bapi BAPI_CUSTOMERRETURN_CREATE, but sincerly i have never used this bapi, is´t will posible that somebody give a help with this problem please, i have already run this bapi

  • MAJOR Mail - Mobile Me Issues

    For no reason, yesterday afternoon all **** broke loose in Mail. I have a MobileMe account that I've been using for quite a long time and it doesn't send anymore and doesn't receive either. It keeps on bringing back an old draft from last week that I