Reader X: Read Out Loud function not working; no voice output

I was using this function in the Reader 9.4 but the voice got the text a bit garbled at times, so I thought I'd try the latest version of the Reader and see if the passage was less garbled.  Reader X has no voice output at all, even after setting and confirming accessability config.  I messed with all 3 options of text buffering.  I know the pdf file I'm viewing is ocr not image (at least Reader 9.4 could read it w/ a bit of it being garbled).  Not sure what else to try; Text Aloud voices still work in that application.

I'm just now bumping into the problem again.  I've got choices in "preferences - reading" of 3 AT&T voices and the default MS voice.  I prefer the AT&T Voices that I got from text aloud.  But they don't work even if I can point to one of them via preferences.  But the default MS voice works I found out, eventaully.  I guess I'm OK w/ just that voice available to me rather than "enabling protected start up" and reinstalling the AT&T voices (think that's what you suggest to do).  BTW, "enabling protected start up" is already set so maybe this would not work.  Also not sure I have the voices on disk so... can I even reinstall them?
Thanks for the help.

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