Reader X vs reader XI? both are installed on my windows xp, but do I need both?

reader X vs reader XI? both are installed on my windows xp, but do I need both?

That should not actually happen; installing XI should uninstall X.
Please use the Cleaner Tool http://labs.adobe.com/downloads/acrobatcleaner.html then download and reinstall the latest Reader version from http://get.adobe.com/reader/enterprise/

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    Adobe Acrobat X Pro
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    The best way would be to find and query the AcroRd32.exe executable. The file version information is stored in the executable itself.
    There are lots of places in the registry that you could also potentially access relevant information.
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    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
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    OK I've fixed the problem and my thanks go to redmars.com.au (link below plus copy of solution)
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    0. the pnputil -e uninstallation didn't work for me so 
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    text for solution here follows :
    I recently came across a problem on a Windows 7 64bit laptop where Apple's iTunes was failing to recognise a connected iPhone. It was giving a error that the wrong version of iTunes was installed and I should install the 64bit version of iTunes. As I had no idea how what had been performed up until this point I performed a full uninstall of iTunes. I then downloaded the latest version of iTunes 10.5.1 and ran through the installer. At one point during the install I noticed the install gave the message 'Rolling back action' and thought to myself this cannot be good.
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    To use pnputil I needed to run a command prompt as an administrator. I Clicked Start, All Programs, and Accessories, then right-click Command Prompt, and then click Run as Administrator. From the command prompt type I typed in pnputil.exe -e. This produced a list of installed driver packages. Looking through the list I was looking for something like this:
    Published name :            oem30.inf  Driver package provider :   Apple  Class :                     Network adapters  Driver date and version :   07/12/2011 1.8.4.2  Signer name :               Microsoft Windows Hardware Compatibility Publisher
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    By default the files in the driver repository are read only and can only be modified by the Windows Operating System, and this is for a good reason. I needed to change the permissions on the driver package so I could delete the corrupt files. Caution proceed at your own risk, make a mistake here and your computer may stop working and a system restore or rebuild may be required.
    The first thing I needed to do was to take ownership of the folder so I could change the permissions. From windows explorer I clicked on Folder and search options under the organize button. Next I clicked the view tab and clicked on Show hidden files, folders, and drives. By unticking hide extensions for known file types and unticking Hide protected operating system files I was able to view the files I needed to remove. From the windows explorer window I browsed to browse to C:\Windows\System32\DriverStore\FileRepository\, which was now visible and right clicked the netaapl64.inf_amd64_neutral_dc2cbd989eec1514 folder and selected properties. I clicked the security tab and then the Advanced button. Under Advanced I clicked the Owner tab and then clicked the Edit button. From the change owner to: box I selected my username, and then ticked Replace owner on subcontainers and objects and clicked OK to set the changes.
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    I tried re-installing the Apple Mobile Device Service (AMDS) using msiexec -i AppleMobileDeviceSupport64.msi -log AMDS.log command and I no longer got the Rolling back action error. All that I had left to do now was install iTunes again and the iPhone was now recognized when I connected it to the PC.

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    try this:
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    I have looked through the forums and have not seen this exact symptom mentioned:
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    Volume Serial Number is 8EC5-7A43
    Directory of C:\Users\All Users\Adobe\Reader\9.3\ARM
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    07/07/2010  08:00 AM    <DIR>          ..
    07/07/2010  08:00 AM    <DIR>          19872
    07/06/2010  08:05 AM    <DIR>          882
    06/20/2010  04:01 AM         8,040,960 AdbeRdrUpd933_all_incr.msp
    07/07/2010  08:00 AM           368,779 AdobeARM.bin
    06/09/2010  04:06 AM           385,536 ARM.msi
    06/23/2010  07:45 AM            28,160 Reader9Manifest.msi
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    Directory of C:\Users\All Users\Adobe\Reader\9.3\ARM\19872
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    07/07/2010  08:00 AM    <DIR>          ..
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    06/09/2010  04:06 AM           976,832 AdobeARM.exe
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    06/09/2010  04:06 AM           331,176 ReaderUpdater.exe
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    Directory of C:\Users\All Users\Adobe\Reader\9.3\ARM\882
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    07/06/2010  08:05 AM    <DIR>          ..
    06/09/2010  04:06 AM           331,176 AcrobatUpdater.exe
    06/09/2010  04:06 AM           976,832 AdobeARM.exe
    06/09/2010  04:06 AM            70,584 AdobeExtractFiles.dll
    06/09/2010  04:06 AM           331,176 ReaderUpdater.exe
                   4 File(s)      1,709,768 bytes
         Total Files Listed:
                  12 File(s)     12,242,971 bytes
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    Some additional information. I'm seeing "GetLastError(): 0x2 - The system cannot find the file specified" in c:\users\(me)\appdata\local\temp\AdobeARM.log. But even using Process Monitor, it's not clear to me which file cannot be found.
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    [2010-07-09 08:08:50] C:\ProgramData\Adobe\Reader\9.3\ARM\
    [2010-07-09 08:08:50]    GetLastError(): 0x91 - The directory is not empty.
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    [2010-07-09 08:08:50] Adobe ARM 1.1.7.0 logging finished.
    [2010-07-09 08:10:38] Adobe ARM 1.1.7.0 logging started.
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    [2010-07-09 08:10:38]    Revision number: 163
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    [2010-07-09 08:10:39]    File version: 1.1
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    [2010-07-09 08:10:39]    Revision number: 0
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