Reader X won't open

Installed Reader X on Vista Business and sometimes can't open a pdf file from my browser IE (7). Sometimes freezes browser and have to use Task Manager to close. Some times if I open Acrobat 8 and just leave it open this helps, sometimes it doesn't. Can find no common pattern to when I can and can't open the file but never had a problem until I upgraded to Reader X. Have Security settings wide open and pop up blockers off.

I'm running Acrobat Pro 8.1.7 and Reader X. Just had my first issues today. Started out that I couldn't print from Reader X in Firefox but was still able to print in IE8. Then I couldn't open Reader X or uninstall Reader X. I could repair it, but it had no effect on the problems.
Eventually, I deleted any Adobe process (3 total) that was running from Task Manager, and Reader X began working again. Acrobat works as well right now. (One process was duplicated, and there was another process running as well. Sorry, I was frustrated and didn't take the time to write down what they were.)
I can't give up Acrobat and Live Cycle Designer. And I don't want to give up Reader X. If the issues don't get any worse than occasionally having to delete 2 or 3 processes, I can live with that for a bit while I hope Adobe will resolve these issues at some point. If the problem becomes more complicated, then I guess it's bye bye Reader X unfortunately.

Similar Messages

Adobe reader x won't open in xp

adobe reader x won't open in xp.. I have uninstalled and reloaded it still will not work

I did the following and it fixed the problem...
Let us assign permissions to the C drive(or the drive where you have installed the OS) and then check.
To apply permissions to a file or folder for a user:
a. Right-click on the C drive and then click Properties.
c. Click the Security tab, and then click Edit.
d. Do one of the following:
i. To set permissions for a user that is not listed under Group or user names, click Add, type the name of the user or group, click OK, select the permissions, and then click OK.
ii. To change or remove permissions from an existing group or user, click the name of the group or user, select the permissions, and then click OK.

Reader XI won't open..."file in use"

Reader XI won't open..."file in use" Help

What is your operating system? What is your Reader version? Does the message indicate what file is "in use"?

Acrobat reader 11 won't open anymore. XP

Acrobat reader 11 won't open anymore. XP

the big haus wrote:
C:\Program Files\Adobe\Reader 11(2).0\Reader(2)\Javascripts(2)
This does not look good. I am also surprised that System Restore would do that; normally System Restore does not touch user data (Program Files); only system data (Windows).
I suggest that you run the Acrobat Removal Tool http://labs.adobe.com/downloads/acrobatcleaner.html (multiple times, until all Reader installations are gone), then delete these duplicate install folders, and install Reader again.

Adober Reader suddenly won't open any PDF files (Mac)

I had an old version, I downloaded the latest one, upgraded to the newest, even tried taking that one out and downloading an older version. It doesn't matter which version I seem to have, it won't open any pdf files from the web.
I use a Mac, and Safari. It used to always load PDF files fine, one random place said I had to update it so I did and since then, lately it'd crash and close all Safari windows when loading a PDF or trying to copy something from a PDF. The smart Mac message I have says it could be related to an Adobe Plug in. However, now it won't even load PDF files at all, it always goes to a white page. Nothing happens.
What do I do?? I can't even save the PDF's as individual files and view then in Preview as an alternative option. It's a link online and normally would work. What happened??
HELP!
I have a Mac OS X Version 10.5.8
I've always used Safari, it's Version 5.0.5 (5533.21.1 if that means anything).
Acrobat Reader, currently an old version 9.4.0 download. BUT, I had also the 10.0.1 version which also doesn't work. When I had that 10.0.1 version and checked for updates, there was an update (.3 I think?) and I did that and that also doesn't work!
Why did it suddenly stop working?
What can I do to fix it ASAP?
Only with 9.4.0 version I can go to Help and "Repair Adobe Reader Installation" - I click that and the only box I can select is "Adobe PDFViewer Safari Plugin - View, fill-in and collaborate on Adobe PDFs within Safari" - I click continue and it tells me there's "No missing components detected. Repairs are not needed." The only option is to click "OK".
With any newer version of Adobe Reader, under Help there is no option to "Repair Adobe Reader Installation". So... I can't even try that with a new version.
I am at a loss for solutions. Hope someone here can help! Thanks!

There are several things you can do. My first step would be to repair permissions. If that doesn't work log on as a different user. If all works properly then you have a corrupt preference file (most likely) or a corrupt user font installed in your user Library (less likely). If that doesn't work download Applejack. Have it repair the disk, remove all system caches and user caches. Then have it check all system and user preference files. Remove any preference files that are corrupt. Reboot and see if your system is working properly.

PDF Opens Fine in Acrobat Reader (Windows), Won't Open in Acrobat Reader (Playbook)

Hi. Anyone have a suggestion for a PDF file that opens fine in Adobe Acrobat Reader on one platform (in my case, both Windows Vista and Windows 7), but won't open on another (in my case, Blackberry Playbook)? This is a camera operation manual from Pentax: I have downloaded it from Canadian, US and Japanese websites (different file names, same file size), but always get the same result.
Here are some of the details:
1. I can see the PDF file on both platforms, and it's the same size on both platforms (i.e. it's not a copying error creating a null-sized file on the Playbook).
2. Technically, you could say it "opens" on the Playbook, because Adobe Acrobat Reader launches... but the document reads like a zero-page blank file.
3. All the other PDFs I've ever used on the Playbook are fine: I have PDFs with hundreds more pages than this one, and they read and open OK.
I would get around the problem by saving the PDF in a different format, but password protection is preventing me from doing that.
Any suggestions you can offer will be welcome.
Thanks.

Hi Kenneth, I am having this same issue but I am in a domain controlled environment. What I discovered is that I had to go to the actual exe file in C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe then right click on the exe, run as local administrator. Then I got a pop-up talking about this protected mode that I have seen in other places. I chose to ALWAYS open with protected mode disabled. Then my reader opened and worked perfectly. UNTIL I closed it and tried to open it again as my user. My problem is that I can't even get to the settings as my user to be able to disable protected mode. It seems the setting change is user to user not system wide. I hope this helps. Hopefully though I can get some help on being able to disable protected mode for the whole system. I currently can't find a registry key...there must be one!!

Adobe Reader X won't open pdfs in IE8

I've just updated my installation of Adobe Reader X to the latest version, 10.01. Now it won't open web hosted pdfs in Internet Explorer (the previous version did). When I try and open a pdf from a web host I'm told that the file can't be open with the default program (and suggests that the file might be corrupt); I'm only given the option to save the file. Once saved locally on my harddrive Reader X opens the file without complaint.
Any ideas how to solve this? I'm running Internet Explorer 64bit under Windows 7 Home Pro. 64bit and Internet Explorer 8. An interesting note is that the pdfs do open correctly in IE8 32bit.

I have exactly the same problem. Running win 7 64 and IE8 64. Everything was working perfect in version 9. I have tried to repair and looking for solutions too.
Does Adobe Support read this or?
Regards.
Elis

Adobe Reader 9 Won't open at all

Randomly my adobe reader stopped working. It won't open PDF's from google chrome or IE. I've tried restarting my computer, installing Reader X, and tried reinstalling reader 9...nothing has worked. Also, adobe reader won't even open

How are you doing the rename?
The letters between backslashes are folders names. The list of folder names describe a "path" to a folder or file (i.e. folder1\folder2\folder3).
%appdata% is a shortcut that expands to something like johnvic36\AppData\Roaming on your specific computer depending on what your user account is named.
The folder names that need to be renamed are:
com.adobe.AdobeMuseCC.2014.0
and
Adobe Muse CC
"com.adobe.AdobeMuseCC.2014.0" is in %appdata%. It should be renamed from "com.adobe.AdobeMuseCC.2014.0" to "com.adobe.AdobeMuseCC.2014.0_old".
The specific Adobe Muse CC folder that needs to be renamed is in %appdata%\Adobe. It should be renamed from "Adobe Muse CC" to "Adobe Muse CC_old".

Adobe reader XI won't open

My adobe reader won't open. I un-installed it re-downloaded it to desktop,all my pdf documents have the adobe icon, but nothing will open. Reader worked fine before. This happened out of the blue.

"update" I just ran Microsoft safety scanner and it found and removed
win32/ursnif now life is good again.Hope it helps!

Adobe Reader XI won't open more than one PDF

The latest Adobe Reader (11.0.02) won't open more than one PDF at a time. Seems to require continual re-install for each open. And each time I install, it says the application is already present on my machine, yet I cannot find it anywhere. Any suggestions out there?
Elaine

Thanks for getting back to me, Pat. I need to go back to wherever I was and
remove the question. After I posted my question, I decided to delete all of
the Adobe applications on my computer and start overit worked.
I appreciate your concern,
Elaine Davis

Problem: Reader XI won't open Lexmark pdf scans

I recently updated to Adobe Reader XI, and it won't open pdf scans from my Lexmark all-in-one scanner. (It worked fine with my older version of Reader.) Any idea how I can fix it?
(FYI, I use a PC-compatible laptop with Windows 7.)
Thanks,
Sholly

Please mark the question as "answered" so others who have the same trouble can find this solution, thanks.

Adobe reader x won't open aqa past papers. any suggestions?

Have al
ways been able to print off past papers without any problems but now
won't open and says can't connect.
Suggestions would be appreciated.

I have exactly the same problem. Running win 7 64 and IE8 64. Everything was working perfect in version 9. I have tried to repair and looking for solutions too.
Does Adobe Support read this or?
Regards.
Elis

Reader XI won't open docs

Was just forced to "upgrade" to Reader XI, now I it won't open any of my docs.
When clicking on a document, Reader opens, but not the document, then about 2-seconds later Reader XI closes itself.
I uninstalled it, then reinstalled it, same thing.
Tried docs stored on my hard drive, and some that was on my email server, doesn't matter.
I tried opening the reader from Start->Programs, but it refuses to start that way.
X- version worked great, now it's gone.
Machine is a Toshiba Satellite, I-7, 32-bit Windows-7.

Hi,
I ran into this same problem and was able to solve the problem.
I'm using a laptop with NVIDIA video card and discovered that the NVIDIA Video Driver was somehow conflicting with Adobe Reader XI's EULA.exe program, which runs first time after install.
Problem: As Adobe Reader's EULA.exe ('End User Licence Agreement') never runs, you can never 'Agree to Terms and Conditions' of use, and Adobe XI shuts down, thinking you have 'Not agreed' to terms of use.
I had to go into Windows "Event Viewer" (Application Log View) to see that EULA.exe was "faulting" with the NVidia video driver. Error message will look something like this:
Faulting application name: Eula.exe, version: 11.0.0.379, time stamp: 0x505fc5b0
Faulting application path: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\Eula.exe
Faulting module path: C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvdxgiwrap.dll
Anyway, "the fix":
I needed to install latest NVidia video driver to resolve this problem. Earlier in March (2013), Microsoft released a number of "Optional" Window 7 Hardware Driver updates. Among them was NVidia Video driver. After I installed the Microsoft recommended NVidia driver, Adobe Reader X (and Adobe Reader XI) both ran fine.    ie: The 'End User Licence Agreement' (EULA.exe) now runs the first time after install, I now say "Yes", "I accept the terms" and Adobe Reader XI runs fine.
This is the first time I've ever seen a Video driver cause a conflict with Adobe.
The easiest way to check for this update, Click on: Start --> All Programs --> Windows Update.
Then Click on "Optional Updates" and see if NVidia Video driver is among the recommended driver updates.   If "Yes", select it (click on check box), install it, reboot, and see whether this fixes the problem.
Alternately, go into Windows "Event Viewer" --> "Windows Logs" --> "Application",   and see whether there are any "Errors" (Red !'s) listed immediately after running Adobe Reader.
If you see an Error message reading something to the nature of:
Faulting application name   Eula.exe       ....and the name of the other application Adobe's EULA.exe is 'faulting' with,
check to see if you can download & install an update for the other problem application (or driver) causing the fault with EULA.exe, in the hope this fixes the problem.
Anyway, my own experiences with this one.

Acrobat Reader X Won't Open/Launch

Hello All,
I have a user running Windows XP Pro (fully patched) and has had Reader X installed for some time - yesterday the user attempted to open a PDF, but Reader would not open. I've been digging into this issue since then. The box is clean, no virus/malware infection. I have uninstalled (and completely removed all Adobe directories) Reader X and reinstalled (rebooting as well) several times with no success - Reader simply wll not open ... this has been tested with all antivirus software completely disabled as well. I've also attempted to launch Reader X within a new profile on the box, no change.
Any advice on what the issue could be / how to rectify it?
Many Thanks,
Kenneth

Hi Kenneth, I am having this same issue but I am in a domain controlled environment. What I discovered is that I had to go to the actual exe file in C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe then right click on the exe, run as local administrator. Then I got a pop-up talking about this protected mode that I have seen in other places. I chose to ALWAYS open with protected mode disabled. Then my reader opened and worked perfectly. UNTIL I closed it and tried to open it again as my user. My problem is that I can't even get to the settings as my user to be able to disable protected mode. It seems the setting change is user to user not system wide. I hope this helps. Hopefully though I can get some help on being able to disable protected mode for the whole system. I currently can't find a registry key...there must be one!!

Does anyone know why Reader X won't open secure .pdf, such as a downloaded manual?

I'm using Vista 64,and updated to Reader X. It will open standard .pdf files, but secure ones (I downloaded manuals for my Canon digital camera software) not only will not open, but cause Reader X to stop responding.
My temporary solution: delete X and reinstall 9.4.whatever.
What has happened to the infallibility of this software?

It could be that there is a problem with the pdf files. Each version of Acrobat and Reader are more intolerant to malformed pdfs as that is a vector for spyware and virii.

Reader XI won't open email???

My reader xi will not open email attachments, it says they are not supported files or are damaged. Why is this happening?

If you download the attachments to your local disk first and open them from there, does it work better?
What is your operating system?

Reader X won't open

Similar Messages

Maybe you are looking for