Reader XI. Can't print protected mode doc

Reader XI. Can't print protected mode doc. Printer help says to disable protected mode, choose Edit > Preferences and click Security (Enhanced) on the left. Deselect Enable Protected Mode At Startup. Close Reader, restart it, and try to print the document again. WHERE DO I FIND EDIT/PREFERENCES?

Hi no221bbakr,
Please describe the problem your are facing.
Are you not able to print any PDF document? or is it something else?
Why you need to disable protected mode.
NOTE : Purpose of Reader XI Protected Mode is to keep your system safe from PDF based exploits and keeping protected mode OFF will leave your system vulnerable.
Thanks,
Shakti K

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I am getting the message "Adobe Reader cannot open in Protected Mode due a problem with your system configuration.
None of the threads or other troubleshooting tips I've found have resolved this.
Just clicking on the Adobe Reader icon by itself causes the problem.
Here's my process explorer output.
Process PID CPU Private Bytes Working Set Description Company Name
System Idle Process 0 98.46 0 K 28 K
System 4 0 K 236 K
Interrupts n/a < 0.01 0 K 0 K Hardware Interrupts and DPCs
smss.exe 576 172 K 440 K Windows NT Session Manager Microsoft Corporation
csrss.exe 640 1,680 K 3,652 K Client Server Runtime Process Microsoft Corporation
winlogon.exe 664 7,948 K 8,200 K Windows NT Logon Application Microsoft Corporation
   services.exe 712 2,240 K 4,556 K Services and Controller app Microsoft Corporation
    vmacthlp.exe 892 964 K 3,248 K VMware Activation Helper VMware, Inc.
    svchost.exe 912 3,204 K 6,352 K Generic Host Process for Win32 Services Microsoft Corporation
     wmiprvse.exe 2160 4,376 K 6,028 K WMI Microsoft Corporation
     wmiprvse.exe 3392 7,644 K 6,916 K WMI Microsoft Corporation
     wmiprvse.exe 1124 2,664 K 6,116 K WMI Microsoft Corporation
    svchost.exe 1000 2,068 K 4,740 K Generic Host Process for Win32 Services Microsoft Corporation
    btservice.exe 1096 11,720 K 22,260 K BeyondTrust Shared Service BeyondTrust Software, Inc.
    MsMpEng.exe 1112 90,952 K 56,476 K Antimalware Service Executable Microsoft Corporation
    svchost.exe 1256 18,404 K 29,452 K Generic Host Process for Win32 Services Microsoft Corporation
    svchost.exe 1284 1,536 K 3,980 K Generic Host Process for Win32 Services Microsoft Corporation
    svchost.exe 1400 1,496 K 3,700 K Generic Host Process for Win32 Services Microsoft Corporation
    spoolsv.exe 1500 4,840 K 7,208 K Spooler SubSystem App Microsoft Corporation
    jqs.exe 1820 2,360 K 1,476 K Java(TM) Quick Starter Service Sun Microsystems, Inc.
    vmamqpd.exe 1892 2,500 K 5,260 K VMware AMQP Service VMware, Inc.
    vmtoolsd.exe 388 7,304 K 9,404 K VMware Tools Core Service VMware, Inc.
    vmware-update-agent.exe 460 7,880 K 12,176 K
    CcmExec.exe 532 15,296 K 26,724 K CCM Executive Microsoft Corporation
    VMUpgradeHelper.exe 1432 1,408 K 4,896 K VMware virtual hardware upgrade helper application VMware, Inc.
    alg.exe 544 1,364 K 3,944 K Application Layer Gateway Service Microsoft Corporation
   lsass.exe 724 5,068 K 2,028 K LSA Shell (Export Version) Microsoft Corporation
explorer.exe 3536 22,392 K 30,256 K Windows Explorer Microsoft Corporation
VMwareTray.exe 3756 5,768 K 8,372 K VMware Tools tray application VMware, Inc.
VMwareUser.exe 3788 7,564 K 11,000 K VMware Tools Service VMware, Inc.
msseces.exe 3812 14,640 K 19,180 K Microsoft Security Client User Interface Microsoft Corporation
acrotray.exe 3904 4,364 K 7,148 K AcroTray Adobe Systems Inc.
jusched.exe 3948 3,272 K 5,604 K Java(TM) Update Scheduler Sun Microsystems, Inc.
ctfmon.exe 3976 2,852 K 4,388 K CTF Loader Microsoft Corporation
procexp.exe 1276 1.54 16,208 K 23,264 K Sysinternals Process Explorer Sysinternals - www.sysinternals.com
AcroRd32.exe 1152 1,548 K 5,616 K Adobe Reader Adobe Systems Incorporated
Process: AcroRd32.exe Pid: 1152
Name Description Company Name Version
AcroRd32.exe Adobe Reader Adobe Systems Incorporated 10.1.0.534
advapi32.dll Advanced Windows 32 Base API Microsoft Corporation 5.1.2600.5755
btpload32.dll BeyondTrust Profiler Loader BeyondTrust Software, Inc. 5.1.0.10
clbcatq.dll Microsoft Corporation 2001.12.4414.700
comctl32.dll User Experience Controls Library Microsoft Corporation 6.0.2900.6028
comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.0.2900.5512
comres.dll Microsoft Corporation 2001.12.4414.700
ctype.nls
gdi32.dll GDI Client DLL Microsoft Corporation 5.1.2600.5698
imm32.dll Windows XP IMM32 API Client DLL Microsoft Corporation 5.1.2600.5512
kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.1.2600.5781
locale.nls
msctf.dll MSCTF Server DLL Microsoft Corporation 5.1.2600.5512
msctfime.ime Microsoft Text Frame Work Service IME Microsoft Corporation 5.1.2600.5512
msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.2600.5512
ntdll.dll NT Layer DLL Microsoft Corporation 5.1.2600.6055
ntmarta.dll Windows NT MARTA provider Microsoft Corporation 5.1.2600.5512
ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.1.2600.6010
oleaut32.dll Microsoft Corporation 5.1.2600.6058
privman32.dll BeyondTrust PowerBroker Desktops DLL BeyondTrust Software, Inc. 5.1.0.42
psapi.dll Process Status Helper Microsoft Corporation 5.1.2600.5512
rpcrt4.dll Remote Procedure Call Runtime Microsoft Corporation 5.1.2600.6022
samlib.dll SAM Library DLL Microsoft Corporation 5.1.2600.5512
secur32.dll Security Support Provider Interface Microsoft Corporation 5.1.2600.5834
shell32.dll Windows Shell Common Dll Microsoft Corporation 6.0.2900.6072
shlwapi.dll Shell Light-weight Utility Library Microsoft Corporation 6.0.2900.5912
sortkey.nls
sorttbls.nls
unicode.nls
user32.dll Windows XP USER API Client DLL Microsoft Corporation 5.1.2600.5512
userenv.dll Userenv Microsoft Corporation 5.1.2600.5512
uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.0.2900.5512
version.dll Version Checking and File Installation Libraries Microsoft Corporation 5.1.2600.5512
wldap32.dll Win32 LDAP API DLL Microsoft Corporation 5.1.2600.5512

Your log file shows you to be running v10.1.0.534. Could you please update to the latest version which is v10.1.1 and then try again. You can get it from here: http://get.adobe.com/reader/direct/
Also, has a rule been created in the BeyondTrust Software application you appear to be using to allow Reader X to open in Protected Mode? That application might be interfering with the way Reader X operates. There's a demo on their site which might help: http://www.beyondtrust.com/Products/PowerBroker-Desktops-Windows-Edition/Product-Demo/

After using my macbook for 2 years with same printer,all of a sudden I can't print a page doc even though printer is working and I can print from I/Mail, etc.Anybody had this happen and have a possible answer?

After using my MacBook Pro and pages for 2 years with the same printer, all of a sudden I can't print a pages doc even though the printer works and I can print from I/Mail, etc. Anyone have a possible answer?

Often printing problems are a sign of corrupt preferences. Go to HD > Users > (your account) > Library > Preferences, delete the com.apple.iwork.pages.plist file & then restart Pages.

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Lately I've noticed that for certain PDFs (those served in a web page) in Firefox 4.0b10, that the page is simply blank. There's nothing but the normal Firefox background. Acrord32.exe never runs. If I kill the plugin-container.exe process it simply says the Adobe plugin crashed and asks if I want to reload. If do I get the same blank page again.
I have to go and turn off protected mode, kill the plugin-container.exe process again and then the PDF will load. This problem seems to occur with PDF files that load solely in the plugin-container.exe and don't launch acrord32.exe. They also have the old Reader 9 style toolbar at the top of the page instead of the floating toolbar in the middle of the page.

Your log file shows you to be running v10.1.0.534. Could you please update to the latest version which is v10.1.1 and then try again. You can get it from here: http://get.adobe.com/reader/direct/
Also, has a rule been created in the BeyondTrust Software application you appear to be using to allow Reader X to open in Protected Mode? That application might be interfering with the way Reader X operates. There's a demo on their site which might help: http://www.beyondtrust.com/Products/PowerBroker-Desktops-Windows-Edition/Product-Demo/

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Using Adobe Reader, I can't print from different trays on my Lexmark x954 printer. I've tried reinstalling the print driver (latest version) and reinstalling Adobe Reader with no luck. I can see the trays and even select them in the print dialog box in adobe but when I print I am unable to print from the correct trays. It always prints from tray 3 of my printer no matter what tray and type of paper I choose in adobe. Any suggestions?
I've also noticed a problem printing through Preview. I can select different trays using preview but the print time is extremely slow. It seems like it has to re-download the pdf page each time it goes to print. So a 100 page print job takes 20-30 minutes to complete which means other have to wait for my job to complete so it really slows our office down.
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Don't know whether it will make any difference, but a new version of Adobe Reader has just been released:
http://www.macupdate.com/app/mac/73/adobe-reader (version 11.0.03).

Can I remove protected mode ..reader X

Is it possible to shut off the protected mode in Adobe Reader X that was introduced in Acorbat 10.1 ?

Yes.
Edit>Preferences>Security (enhanced)>Sanbox protections. Deelect "Enable protected mode at startup".

How can i print a PDF doc in Windows 8?

How can i pring a PDF doc in windows 8?, i did not find a printing function anywhere.

See FAQ: Printing from Adobe Reader for Windows 8 Tablets.

I just downloaded adobe reader and can't print a pdf file

i just downloaded adobe reader and cannot print a pdf file.

Same or related issue.
After installing latest updates of Mac Mavericks and Adobe Reader, I can't open pdfs downloaded from the web or print pdfs from the web. Using "export" doesn't help. Same with the print/pdf workaround.
I uninstalled/reinstalled Reader. I indicated Adobe Reader as my default opener for pdf-type files. No help.
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I have deployed Adobe reader 11 is our IT Enviorment using SCCM 2012 and the following warning Adobe reader cannot open in protected mode due to incompatibilty with your system configuration. Would you like to open Adobe reader with Protected Mode disabled is being displayed. When tried opening PDF files. Is there any way to isolate the cause without needing to disable the protected mode without needing to disable protected mode from Adobe reader settings.

To the best of my knowledge: no.

Reader XI can't print long PDFs

I have some long PDFs, over 3000 pages, and Reader can't print more than 86 pages per job. While it tries, the job is apparently invalid and the printer (and HP LaserJet 4015 using a PostScript driver) stops printing and the job then terminates without any error message on either the printer or PC. I've tried several files and all fail. Reader 10 could print thest just fine as can my Mac using non-Adobe software.

We are not aware of any general issue with Reader XI (as opposed to Reader X) in terms of ability to print “long” PDF files. I have routinely printed many very long (i.e., thousands of very graphically-complex pages) to printers with Adobe PostScript without any issues whatsoever from Acrobat XI (same print subsystem as Reader XI).
There are a few potential issues here.
I assume that you are actually referring to a Hewlett-Packard LaserJet p4015, a monochrome printer from 2008, no discontinued. As far as I can tell there is no LaserJet 4015. Such printers emulate PostScript; they do not have Adobe PostScript and have been known to be somewhat dodgy in terms of the quality of such emulation.
Although there were relatively few changes in the PostScript generation between the X and XI versions of Reader and Acrobat, there could have been some simple change that triggers a problem with the PostScript interpretation of this particular model printer.
You should make sure that you have the latest firmware for the printer. Hewlett-Packard often fixes bugs in their PostScript emulation via firmware updates. Go to <http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&taskId =130&prodSeriesId=3558793&prodTypeId=18972&supportTaskId=42593> and if necessary, download and install the latest printer firmware.
You should also set the front panel options and/or the PostScript driver options to Send the PostScript Error Handler with the jobs. If a PostScript error occurs, a page should print out with the error name and diagnostic information. That could help us determine the issue.
One series of problems we have often seen with Hewlett-Packard emulations of PostScript is associated with fonts, especially when large numbers of subset fonts appear in a job, possibly due to the PDF files in question having been assembled from many smaller PDF files. Although your printer, according to specifications, should have a significant amount of memory (128MB), conceivably a series of font subsets are overwhelming the printer. The Advanced option in the print dialog typically provides options for how the fonts are sent to the print including Send by Range (the default), Send at Start, and Send for Each Page. You may wish to change whatever your current setting is for this (especially try Send for Each Page) and see if that resolves the problem.
Please advise as to whether any of the above resolves the problem or at least provides more information that we can use to further diagnose what is going on.
- Dov

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I can't print any PDF Documents any more. I checked and have the current version. I have tried to print on two different printers and it still doesn't work. I can print using other programs like MS Word and Excel. Do I need to reinstall?

hi, this is the forum to discuss issues with the forums themselves. to get best help quickly, you should probably repost this in the adobe reader forum:
http://forums.adobe.com/community/adobe_reader_forums/adobe_reader
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Reader XI. Can't print protected mode doc

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