Reader xi hangs on opening

I am running windows 7 and have installed the latest version of Reader xi.  The highlight functions stopped working, so I clicked opened "help" there was a window that opened on the right hand side with a status circle.  This circle frose and then reader closed on me.  I have restarted computer, unistalled and reinstalled reader xi, searched for all abobe files on C: and erased them manually and every time I reinstall reader it hangs and closes.

Three possibilities
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

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