Reader XI not Opening PDF made in Acrobat IX

Both a customer and I just updated to Reader XI and neither of us can open existing PDF documents created in Acrobat IX.
The attached screenshot shows the document opening on my server with Acrobat XI while failing to open with Reader XI on my local machine.
Server is 2012 R2, local machine is Win 8.1.
Is there a converter which can help resolve this issue?

forum name 999 wrote:
Both Windows install links are dead;
http://fpdownload.macromedia.com/pub/flashplayer/current/support/install_flash_player_ax.e xe
http://fpdownload.macromedia.com/pub/flashplayer/current/support/install_flash_player.exe
You are correct; both links are 404. I will report these broken links.
Correct downloads can be found at http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_text_4
However, from your screenshot it's clear that you already have the latest Flash Player plugin installed, so this is not the issue here.
Can you share such a PDF with us, if it is not confidential: https://forums.adobe.com/thread/1408375

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If I understood your reply correctly, you were telling me how to create a shortcut to Internet exp. 32 bit on my desk top. However, having that shortcut on my desk top and opening my browser through it will not prevent the problem of windows choosing my Internet exp. 64 bit browser for pdf's I try to open from the web. Thank you for your response, but I think the problem that I have tried to explain does exist for many users and can only be fixed by using a 32 bit browser that is not Internet explorer as your default browser. At some point if windows fixes the update that always chooses Internet expl. 64 bit over Internet expl. 32 bit, then this will all be irrelevant.
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I have copied over the "first five lines of rubbish" , a suggestion of another contributor.
Here they are:
%PDF-1.3
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<< /Length 10096 /Filter /FlateDecode >> stream
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Õ¶YQúFÊ‹®ç2Ñ#d¦¶“‰2õ †æëNp ô»Ñ[VV©ž€ ]0µ/Þ
”&ë>ë: Yu™Um X²ÁpÔ:éÁ…‘Ù ‚È«÷ç Ã`® ¹Ê†X¶ Ae™ÈRõ!}Cµ/òâEÑ7’©’žÓš”y–‡ªTcB/ m‹^© ,… ÕPe
tÞ– Pn´pýð¸¿þø8ÐA[ƒ
If you can read this ... go for it. For info, we have an app that gets county data, makes a PDF and allows a user to open or save it. Out of the 12 districts and 88 counties we have, some districts and their counties work fine. 2 in District 5, 3 in District 4, these all produce this error.
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I have copied over the "first five lines of rubbish" , a suggestion of another contributor.
Here they are:
%PDF-1.3
1 0 obj
/PDF /Text /ImageB /ImageC /ImageI
endobj
5 0 obj
<< /Length 10096 /Filter /FlateDecode >> stream
xœµ}Y“ 7’æûšÍ€Ù˜iÕcd0 Ä%3> «’dM ³j2“âô®ö!E&©Ú®ƒÊJ«¿î8 Dd ÑÔØ4IÏ ~}î8 ñoÿãw‘Ãÿ5E™å¢íñ÷;ñAÜý üR4™Ì;ÑÖ]V6¨»k QvYSÓS¯6âÅëJôbóYõ í¿ ™·™”Ø\ˆ¢/²¼ƒNÚ.këRl>‰ ×›“ÍB\¾ —oÏ/ÅÙâêdµy·Xn´Y,×W—+xäürù7±ù¿bó b±!NEqˆUY¶YÓHÑ6MÖK©X½ZŸ½YˆsèsqŠ=ŠÕ {ç ÿ—’µËòº ,²¢ª‹Ìš® }V¶¥/¬ 7‚ª)³¢•JXè oe• …•uõþtó~µ ¯Ï/ bùþÝ«Åê'1äß·YÙ‹¶ÊAç-*¹(j ‰ dŠ{™—0f;ˆê8¹ Ê¬ÎKQ´Y yžgU/‘Ëç uVnÛJ “ÓË4eÙƒ 5‰SuYWõ‰âT`Î@›yž·
—ˆžÑ" ƒRv‰"A ²n<‘V÷ß wC©Zì^:#õY_$
Õ¶YQúFÊ‹®ç2Ñ#d¦¶“‰2õ †æëNp ô»Ñ[VV©ž€ ]0µ/Þ
”&ë>ë: Yu™Um X²ÁpÔ:éÁ…‘Ù ‚È«÷ç Ã`® ¹Ê†X¶ Ae™ÈRõ!}Cµ/òâEÑ7’©’žÓš”y–‡ªTcB/ m‹^© ,… ÕPe
tÞ– Pn´pýð¸¿þø8ÐA[ƒ
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A "Cause" given at this link: http://kb.calyxsupport.com/kb/article.php?id=769 is that a corrupting character exists in the file path and/or the filepath is too long. On this line of thought, it is being looked into if these 5 instances are somehow corrupting the file path when it is being concatenated in the app or, in the case of these 5 instances we know of, is the concatenated file path too long?
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Thanks!

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