Reader XI temp file location

We are having an issue with our Term server users. Since moving to a server 2012 windows 8 environment we are unable to use the comment function in reader XI, as you can see it is completely greyed out. Have tested the same pdf file off of the server and on older term servers and comment section works fine. We believe this is a permissions issue with the location of the temp file opened when you open a pdf. We are unable to find said location and have spent hours on the forums today with no luck. Help please.

We are having an issue with our Term server users. Since moving to a server 2012 windows 8 environment we are unable to use the comment function in reader XI, as you can see it is completely greyed out. Have tested the same pdf file off of the server and on older term servers and comment section works fine. We believe this is a permissions issue with the location of the temp file opened when you open a pdf. We are unable to find said location and have spent hours on the forums today with no luck. Help please.

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