Reader XI won't open pdf

I upgraded to Reader 11.0.2 and it wouldn't open any pdf's. I tried the troubleshooting steps, none of which worked and then tried to uninstall and re-install. Now I can't re-install any version of Reader.
Any help much appreciated.

Hi,
I ran into this same problem and was able to solve the problem.  (Both for Adobe Reader X and Adobe Reader XI).
I'm using a laptop with NVIDIA video card and discovered that the NVIDIA Video Driver was somehow conflicting with Adobe Reader XI's  EULA.exe program, which runs first time after install.
Problem:  As Adobe Reader's  EULA.exe ('End User Licence Agreement') never runs, you can never 'Agree to Terms and Conditions' of use, and Adobe XI shuts down, thinking you have 'Not agreed' to terms of use.
I had to go into Windows "Event Viewer" (Application Log View) to see that EULA.exe was "faulting" with the NVidia video driver.  Error message will look something like this:
Faulting application name: Eula.exe, version: 10.1.4.38, time stamp: 0x5012e7a3
Faulting application path: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Eula.exe
Faulting module path: C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvdxgiwrap.dll
Anyway, "the fix":
I needed to install latest NVidia video driver to resolve this problem.  Earlier in March (2013), Microsoft released a number of "Optional" Window 7 Hardware Driver updates.  Among them was NVidia Video driver.  After I installed the Microsoft recommended NVidia driver, Adobe Reader X (and Adobe Reader XI) both ran fine.    ie:  The 'End User Licence Agreement' (EULA.exe) now runs the first time after install, I now say "Yes", "I accept the terms" and Adobe Reader XI runs fine. 
This is the first time I've ever seen a Video driver cause a conflict with Adobe.
The easiest way to check for this update, Click on:  Start --> All Programs --> Windows Update.  
Then Click on "Optional Updates" and see if NVidia Video driver is among the recommended driver updates.   If "Yes", select it (click on check box), install it, reboot, and see whether this fixes the problem.     
Alternately, go into Windows "Event Viewer" --> "Windows Logs" --> "Application",   and see whether there are any "Errors" (Red !'s) listed immediately after running Adobe Reader.   
If you see an Error message reading something to the nature of:
Faulting application name   Eula.exe       ....and the name of the other application Adobe's EULA.exe is 'faulting' with,
check to see if you can download & install an update for the other problem application (or driver) causing the fault with EULA.exe,  in the hope this fixes the problem.
Anyway, my own experiences with this one.

Similar Messages

  • Adobe Reader X won't open pdfs in IE8

    I've just updated my installation of Adobe Reader X to the latest version, 10.01. Now it won't open web hosted pdfs in Internet Explorer (the previous version did). When I try and open a pdf from a web host I'm told that the file can't be open with the default program (and suggests that the file might be corrupt); I'm only given the option to save the file. Once saved locally on my harddrive Reader X opens the file without complaint.
    Any ideas how to solve this? I'm running Internet Explorer 64bit under Windows 7 Home Pro. 64bit and Internet Explorer 8. An interesting note is that the pdfs do open correctly in IE8 32bit.

    I have exactly the same problem. Running win 7 64 and IE8 64. Everything was working perfect in version 9. I have tried to repair and looking for solutions too.
    Does Adobe Support read this or?
    Regards.
    Elis

  • Adobe Reader XI won't open PDF Files

    I had Adobe Reader 9 and when I tried to open a PDF file or just the program it would open for a few secopnds and then the window closes.  The program doesn't stay open.  I installed Adobe Reader XI but got the same results.  The program window opens for a few seconds and then closes before the PDF file is open.  What should I do to?

    Go to: C/Program Files/Adobe/Reader 11/Reader
    Look for a file named eula.exe (or just eula)
    Double click it
    Accept the license agreement
    Run Adobe Reader.

  • Problem: Reader XI won't open Lexmark pdf scans

    I recently updated to Adobe Reader XI, and it won't open pdf scans from my Lexmark all-in-one scanner.  (It worked fine with my older version of Reader.)  Any idea how I can fix it?
    (FYI, I use a PC-compatible laptop with Windows 7.)
    Thanks,
    Sholly

    Please mark the question as "answered" so others who have the same trouble can find this solution, thanks.

  • Adobe XI won't open pdf in windows 7; needs file conversion to encode text. need help!

    adobe XI won't open pdf files in windows 7; error msg says it needs file conversion to encode the text. choosing any of the options available still does not open it. please note that the pdf's are attempting to open in WORD. if it needs to open elsewhere, then how to i make adobe open elsewhere every time? thanks!

    thank you mike.  i tried to follow your shared link to unisntall and re-install the software.
    now i can open pdf without any error msg.
    however.. the file context cannot be showned... which is in white screen only.. i tried to close and re-open the file, but still can't view the context correctly. could you please help? thanks.

  • GIMP won't open PDF files anymore

    I just reinstalled my system and noticed that GIMP won't open PDF files anymore. I remember being able to use GIMP to open PDFs and save them as high resolution images.... Am I missing something?

    Make sure you have poppler-glib installed.
    If you have imagemagick installed you might also want to try "convert my.pdf my.jpg". It will be done before gimp opens.

  • Safari 6.0.5 won't open pdf's...??  Help....pls

    I bought a mac-mini just a month ago.  I have no experience with mac's.....so I'm really confused on this one.  Safari 6.0.5 won't open pdfs!!  Very frustrating.  Can someone assist please.
    Thanks!

    Back up all data.
    If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
    Triple-click the line of text below on this page to select it, the copy the selected text to the Clipboard (command-C):
    /Library/Internet Plug-ins
    In the Finder, select
    Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
    From the folder that opens, remove any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
    The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • Safari won't open pdf files on my iphone 5c

    Safari won't open pdf files on my iphone 5c. Whenever I try to open a link leading to a pdf from say the google search page it won't load up. If I touch-and-hold, the. choose "open", I get taken to a blank page. There are not buttons, like the one that offer to open the pdf in iBooks for example. I get the same result in the google Chrome app.

    Open the Finder. From the Finder menu bar click Go > Go to Folder
    Type or copy paste the following:
    /Library/Internet Plug-Ins
    Click Go
    If you see this plugin:   AdobePDFviewerplugin
    Move it to the trash, then quit and relaunch Safari and try a PDF file.

  • Adobe Reader 9 Won't open at all

    Randomly my adobe reader stopped working. It won't open PDF's from google chrome or IE. I've tried restarting my computer, installing Reader X, and tried reinstalling reader 9...nothing has worked. Also, adobe reader won't even open

    How are you doing the rename?
    The letters between backslashes are folders names. The list of folder names describe a "path" to a folder or file (i.e. folder1\folder2\folder3).
    %appdata% is a shortcut that expands to something like johnvic36\AppData\Roaming on your specific computer depending on what your user account is named.
    The folder names that need to be renamed are:
    com.adobe.AdobeMuseCC.2014.0
    and
    Adobe Muse CC
    "com.adobe.AdobeMuseCC.2014.0" is in %appdata%. It should be renamed from "com.adobe.AdobeMuseCC.2014.0" to "com.adobe.AdobeMuseCC.2014.0_old".
    The specific Adobe Muse CC folder that needs to be renamed is in %appdata%\Adobe. It should be renamed from "Adobe Muse CC" to "Adobe Muse CC_old".

  • Firefox 22 won't open PDFs

    Ever since updating Firefox/Mac to v.22, the built-in Firefox PDF viewer won't open PDFs. Any PDF link automatically downloads the file.
    I've set the Applications control for PDFs to "Preview in Firefox". I've also reset the mimeTypes.rdf file, but none of this has helped. The files download to my HD. Firefox won't open PDFs on its own. I've had to resort to installing the Shubert plugin to get PDFs to display. It works, but I'd rather get Firefox's native reader to work.
    Is there, perhaps, a setting under about:config that might need changed? I don't have to enable Java, do I?
    Firefox 22/Mac OSX 10.6.8
    Thanks.

    If Portable Document Format (PDF) is set to "Preview in Firefox" in the Applications panel, as shown in [[How to disable the built-in PDF viewer and use another viewer|this KB article]] for Windows (Mac OS will be similar except for your default PDF viewer application ...Preview?... and available PDF Browser plugin, Shubert's)
    And, if the issue isn't
    *a downloader add-on
    *another installed add-on (I see you have the Adobe Acrobat - Create PDF extension disabled; you also have [https://addons.mozilla.org/firefox/addon/pdfjs/ PDF Viewer] extension v 0.7.1 installed and disabled. I would uninstall PDF Viewer since it's now built-in to Firefox, since Firefox 19) or
    *other profile issue (you could also try [[Use the Profile Manager to create and remove Firefox profiles|creating a new Firefox profile]] for testing)
    Then:
    Another possible route you could take would be to file a bug report at bugzilla.mozilla.org since your issue may be related to a change made in Firefox 22. For example, see these possibly related bugs (fixed in Firefox 22):
    *[https://bugzilla.mozilla.org/show_bug.cgi?id=738967 Bug 738967] - pdf.js doesn't work for embedded PDFs
    * [https://bugzilla.mozilla.org/show_bug.cgi?id=855666 Bug 855666] - Firefox Nighty 22.0a1 opens blank page instead of calling the third-party PDF reader plugin

  • READER XI - How to open PDF files with bookmark pane minimized (hidden)

    In Reader XI, cannot make the Bookmark Pane minimized (hidden) by default, and it opens for many PDF files that do not need it.  I want to locate a setting or option that allows opening of PDFs without the Bookmark Pane opening.

    "Google" is a search engine (website) and NOT (repeat: NOT) a PDF viewer. It can't and won't open PDFs in any real or imaginable way.
    Firefox added their own proprietary PDF viewer with version 20 - they're on 21 now. I'll be the first to admit "it sucks". You CAN'T fill in PDF forms with it, and you can't email them from the page like with Opera, Safari or Chrome (which use the reader plug-in still).
    Unfortunately, the ONLY option you have now that they've added it and killed the ability for the Reader plug-in to work with Firefox, is Tools>Options>Applications - select Portable Document Format(PDF) and choose "Use Adobe Reader (Default)". What that will do is FORCE Firefox to download the PDF instead of opening it in their terrible PDF viewer in the browser window.
    Or... use one of the other browsers I mentioned. They're all free.

  • Since the recent upgrade from Adobe pdf plug-inn Firefox often won't open pdf-files. Uninstalling doesn't help. I don't have this problem with Internet Explorer.

    Since the recent upgrade from Adobe pdf plug-inn Firefox often won't open pdf-files. Uninstalling doesn't help. I don't have this problem with Internet Explorer.

    Hi efacg,
    Most printing issues are solved by resetting the Printing preferences. When you print from Firefox and you click on the down arrow, do you see Defualt and Firefox? Please make changes to the preferences here and preview the document.
    If this continues to be an issue please also see [[Fix printing problems in Firefox]]
    If there are any other questions, please do not hesitate to ask, we are here to help.

  • How come pages won't open PDF files made by Pages?

    How come pages won't open PDF files made by Pages?
    I have files I made with Pages and exported as PDF but I can't open them with pages to edit?
    Also, where are the recent files created by pages located? Can't find those to open either..

    Hi Tom,
    I was delighted when I signed up for Pages. Clunky yes, but it worked. I've been a graphic designer on a Mac for 25 plus years and have logged too many horror stories of "upgrade" wars which cost me massive lost time, data and money forcibly extracted just so I could finish a project.
    When I first used Pages in April of 2012? or there about, I was able to open Word documents exported to .pdf format, emailed to me, which I then dragged into Pages. I could make the changes I needed to make, export as a .pdf, return it back to my client which they could then edit on whatever it was they were using. I'm not a neophyte with this. I've had Original Photoshop as a stand alone, Quark (which locked users out 6 months after I purchased it.) Quark again, Freehand, Pagemaker, Illustrator, Photoshop again, Creative Suite for several upgrades, Acrobat Pro. 2 years ago I lost 6 years of Quicken data and had to and "upgrade" start over. This last go around I  had to "upgrade" my Apple ID - yes I had 2 on purpose, lost my Pandora One and my ability to get into the Tulsa County Library website.
    At this point, I'm retired and feel like what I've paid for in the past should WORK today. I have a 100+ page cookbook in Quark which I was able to export as a .pdf, that I've lost the tags too, Easier to start over. I have artwork that is hundreds of megs in Photoshop. Not the least bit interested in anybody's "cloud".
    Thanks for letting me vent. I'm determined to keep my equipment and software up to date so I can enjoy the skills I've acquired, but I completely cringe at Apple's antics. I truly hate it when I have to respond to some new "tip" or product offer. BooHiss. Happy Turkey Day. Pages is a "turkey" program.
    Best regards, mbd

  • Acrobat won't open pdfs on clicking file icon and won't quit with key command

    Acrobat won't open pdfs on clicking the file icon and won't quit with key command.

    IF you command I on any .pdf file, what does open with show?
    Restore the Acrobat preferences files (Mac OS)
    Restore the Acrobat preferences files to eliminate problems caused by a damaged preferences file.
    Note: Re-creating the Acrobat preferences files restores settings to their defaults. 
    Quit Acrobat.
    Drag the following files from the Users/[Username]/Library/Preferences folder to the Desktop:
    Acrobat WebCapture Cookies
    com.adobe.Acrobat.Pro.plist or com.adobe.Acrobat.Pro_x86_9.0.plist
    Acrobat Distiller Prefs and com.adobe.Acrobat.Pro.plist (if you are troubleshooting an issue with Distiller)
    The Acrobat folder, which contains preferences for forms (MRUFormsList), collaboration (OfflineDocs), and color settings (AcrobatColor Settings.csf)
    Restart Acrobat

  • Just installed Acrobat, now Firefox won't open PDFs

    Hi,
    I just installed Adobe Acrobat 8 Standard on my computer (running Windows 7).  Now, if I click a link to a PDF in Firefox, it doesn't open.  A new tab opens, as before, but then I get an error message telling me to close my pdf reader and my browser.  I've tried this, it doesn't work.  I've tried restarting my computer, it doesn't work.  I've tried going into Task Manager and killing any task related to Mozilla or Firefox, then reopening Firefox and trying again, no luck.  I'm getting to my wit's end.
    What does work:
    I can still save pdf files and open them with reader
    I can still open pdfs using Internet Explorer
    At some point during the process, it asked me if I wanted Acrobat 8 or Acrobat Reader 9 to open PDFs by default.  I don't know how to reaccess this option to see if changing it would help.  I'll gladly provide any more information neccessary.
    Thanks,
    Jackson C.

    Just to add the specifics of the error message:
    Title: "Acrobat plug-in."
    Text:
    "The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser.
    Please exit Adobe Acrobat/Reader and exit your Web Browser and try again."

Maybe you are looking for

  • Can no longer edit in Photoshop CS5

    I recently uninstalled Lightroom 2.7 in favor of using my recently installed Lightroom 3.  I did the same in terms of unintalling Photoshop CS3 in favor of using only my recently installed version of Photoshop CS5.  As a result, coincidentally or oth

  • Posting of rejected qty thru QM

    Hi, I have a issue were i need to post 8 out of 10 qty to unrestricted stock and remaining 2 to be done rework how should i post it and how the rework will be done is not clear. I have a tried to do it by posting 8 in unres and remaining 2 to return

  • Hiding fields in Review button in ESS iviews

    Hi All, In ESS iviews, say Communication Address under Personal Information, have hid some fields (ctrl+rt click) which were not needed it goes fine till i click Review button. After i click Review button to come under Review and Save roadmap, all th

  • Memory id problem

    Hi, all. Although I found many threads about 'memory id' in SDN, but I still can't understand the 'memory id'. For example, I write a report like this: REPORT ZTEST. PARAMETERS P_TEST TYPE C LENGTH 10 MEMORY ID AAAA. When I first run this program, in

  • Unable to create the new application

    HI i am trying to create a new application ,database connections are ok data source is ok .essbase connection is ok.when i described currency period plan 1 and no of years and then click finish i am getting this messege An error occurred while proces