Reading 9500 office documents from a computer

Hello Friends,
Please do not be supprised, i can't seem to be able to read off my office documents/excel documents from my 9500 communicator on my computer. Why? i don't know.
I have alot of work i did on it that i need to transfer, i need your help.
waiting, thanks.

Hi, It is not your configuration, it is your phone. I have the same issue, I can not open Excel or Word documents in my PC. It seems that it is the phone that makes the conversion and it does a bad job.
I have not find a simple solution for this or any help from Nokia site and not even a confirmation that there is a serious problem. In the features list they say that you can create Word and Excel compatible documents but no mention that it only works in your phone and you can not transfer your files back to PC.
Upgrading phone might help or using Open Office in PC.
I have a lot of documents in my 9500 and this uggly bug will be a show stopper for using the phone anymore. Maybe it is time to change phone model and maybe I select a simplier model as I do not want to pay for broken promises.

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Hi Sara Fan,
Thanks for your reply.
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4. All locations use the same Windows 8.1 image through SCCM
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Reading 9500 office documents from a computer

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