READY TO GIVE UP TRYING TO INSTALL QUICKTIME PRO

I HAVE PURCHASED THE KEY.
I HAVE QUICKTIME 7.
I ENTERED THE KEY IN CORRECTLY, AS WELL AS MY NAME.
I AM CONNECTED TO THE INTERNET.
APPLE TECHNICAL SUPPORT TOLD ME TO POST HERE.
THIS IS THE ERROR I GET WHEN TRYING TO UPGRADE...
"a connection with the quicktime software server could not be established. this computer may have troubles connecting to the internet or the server may be offline"
ANY HELP WOULD BE MOST APPRECIATED! SERIOUSLY...I DO NOT KNOW WHAT ELSE TO DO!
-RYAN

Try using copy and paste from the name and key in the email you received from Apple after purchase. And please don't type in all caps. It is considered impolite on the internet and makes the message difficult to read.

Similar Messages

Can't install quicktime pro

i have quicktime 7.6.8 and am trying to install quicktime pro. i'm on a vista computer, cannot figure out how to do this. help! thanks.

Open QuickTime Player and then click "Register" (Edit menu).
Enter your name and number from the email confirmation.
Use copy/paste to avoid errors.

I receive the following error message when trying to install QuickTime for Windows "Error writing to file C:/Program Files/QuickTime/QTSystems/QuickTimeCheck.ocx. Verify that you have access to that directory."

I recieve the following error message when trying to install Quicktime for Windows "Error writing to file C:/Program Files/QuickTime/QTSystems/QuickTimeCheck.ocx. Verify that you have access to that directory." I just trying to get the latest version of iTunes. Thanks

"Error writing to file C:/Program Files/QuickTime/QTSystems/QuickTimeCheck.ocx. Verify that you have access to that directory."
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Error message I receive when trying to install Quicktime 7.3...

I keep receiving this error message when trying to install Quicktime 7.3. I have removed anything Apple or QuickTime from Add/Remove, but at the end of the installation I keep getting this error mesage:
"The older version of QuickTime could not be removed. Contact your technical support group".
I have no clue what to do to resolve the issue and the software is paid for and has been useless for months due to this error. I'm completely out of ideas. Can someone please help me? I have called tech support but after about 7 hours of help and escalations and everything elser, Apple can't even fix it. The unit is clean, COMPLETELY!
Thank you in advance for any help I am given.
Cheers

+BTW, while on the phone with tech support, I used the MS tool "Windows Install Cleanup", which I'm sure deals with the MSI stuff.+
Yeah, that's usually most helpful (immediately) when you get your message in conjunction with a missing QuickTime.msi message. The "standalone" version of your message tends to be a bit trickier to deal with.
Lets head back into Windows CleanUp one more time, to check on a possibility.
Launch CleanUp ("Start > All Programs > Windows Install Clean Up"). Are there any mysterious blank lines (or lines containing just a version number, but not mentioning a name of any program) showing up in the list of programs in CleanUp?

Error about HKEY_LOCAL_MACHINE when trying to install QuickTime 7.2

This is the error I receive when trying to install Quicktime: "Could not open key: HKEYLOCALMACHINE|Software|Classes|QuickTimePlayerLib.QuickTimePlayerApp|CLSID. Verify that you have access to that key."
I have manually edited the Regedit permissions to include all, restarted the computer, and tried again... get the same Error message. I have also uninstalled both iTunes and QuickTime first, and used a Windows Cleanup utility.
Thanks, Merber

If you go to Start>Settings>Control Panel and open the User Accounts control panel. Does the account name that is being used to log onto the computer, appear in there as a Computer administrator? Also if you right click on CLSID go to Permissions>Advanced>Owner, is this account name showing up in there?

Help! Bought a used iMac (2008) and I'm trying to install quicktime but its asking me for a password and has Apple in the "Name" spot. How do I retrieve or reset the password?

Can anyone help...
I just bought a used iMac (2008) from an ebay seller and I'm trying to install quicktime but its asking me for a password and has Apple in the "Name" spot.
How do I retrieve or reset the password?
It came with the upgrade of Mountain Lion but I cannot find quicktime in the applications. When I try to install anything this Installer Password thing comes up... so I'm stuck.

ShirlFromNC
I think you're slightly misunderstanding something, so maybe I'll try to chime in, even though everyone has said it in various ways.
Before OSX 10.7 (aka Lion) came out, the upgrades to OSX belonged to the Mac and not the user. Probably there was a technical legality in the user agreement that you couldn't do that, but everyone did. I could sell a Mac with Snow Leopard (or anything before that) by just erasing the hard drive, and reinstalling OSX. Then ship it to the buyer. Now, I was pretty honest as a seller, and including not only the original installation discs but also any upgrade. I would only sell a Mac if I was replacing it, so I always was getting the brand new version.
With OSX 10.7, upgrading was done online, with no disks. So the upgrades were tied to an Apple ID rather than the machine. Recently, I sold a MacBook Pro (to upgrade to a 27" iMac), which came with Lion. I had promised the buyer that it would come with Mountain Lion, but I didn't know that the upgrade was tied to my Apple ID. I made good with the buyer by sending along a $20 Apple App Store card so that she could upgrade to Lion.
So what everyone is saying here is that you need the original Installation discs or Snow Leopard disk to reinstall and wipe out the Mountain Lion that is on your Mac. It doesn't belong to you, it belongs to the seller, and without his Apple ID and password, you cannot use it. Once you do a reinstall of Snow Leopard, then you can upgrade to Lion and then to Mountain Lion. I do not believe you can upgrade directly to Mountain Lion from Snow Leopard, but I'm not sure.
If the seller claimed that you were getting Mountain Lion, then he was lying to you (or being more civil, maybe he just didn't know like I did). If you bought the used machine from Amazon Sellers or from eBay, then you have recourse through the feedback system or through PayPal. If you bought it any other way, you're on your own.

I had quicktime pro, I upgraded to snow leapoard and installed iLife and lost quicktime pro. How do I get it back. I tried re installing quicktime but it will not let me??

I had quicktime pro, I upgraded to snow leapoard and installed iLife and lost quicktime pro. How do I get it back. I tried re installing quicktime but it will not let me??

Mac OS X 10.6 includes QuickTime versions 10.0 and 7.6.3. The QuickTime 7 player will only be present if a QuickTime Pro key was present at the time of installation, or if specified as part of a custom install, or individually downloaded:
http://support.apple.com/kb/dl923
Snow Leopard update 10.6.4 included an update to 7.6.6 (if installed). You can install it from the above link even though it says for 10.6.3. It's the same version of QuickTime Player 7.6.6.
(Only QuickTime Player 7.6.3 or 7.6.6 can be updated to "Pro".)

Error Message whilst trying to install Quicktime

Can anybody help me with the following message which I keep getting whilst trying to install Quicktime via ITUNES :
Could not open key HKEY_LOCALMACHIN\Software\Classes\QuicktimePlayerLib.QuicktimePlayerApp\CLSID
I know this has something to do with the admin settings on the pc but I've tried to change them but without any luck.
Any help appreciated

"Error writing to file C:/Program Files/QuickTime/QTSystems/QuickTimeCheck.ocx. Verify that you have access to that directory."
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Installing QuickTime Pro V 7.6.4 in new PC / harddrive...

Hello,
I have a new PC (with Windows 7), am installing all of the software I still want to use that I had on my older PC, and I need to get my QuickTime Pro I upgraded to working. I have version QuickTime 7.6.4, which I paid for in 2008.
QUESTION: What steps do I need to take in order to download install QuickTime Pro V. 7.6.4?
I looked at their website and I found 7.6.4, but it was for "Tiger" and "Leopard" and I am not really sure how to proceed. I have a registration code, but I need to know what "exactly" to download so I can put the code in and upgrade to the Pro version I purchased.
Thank you in advance. I tried for about thirty minutes to find this information on Apple's page, but I failed.
Ron Hatchell

Thank you.
I downloaded the new version, but cannot locate where I can put in my code from V 7.6.4. When I select "Buy QuickTime Pro" from the Help menu, it takes me to a page where I have to buy it, and nowhere is there a place to put my registration code in.
Not sure what to do now.
Ron

Install Quicktime Pro?

I'm on a Macbook Pro. I have FCP v.6. My Quicktime is Player only and there are is Quicktime icon in the System Preferences. I've tried to download and install Quicktime Pro 7, but when I do I get a message saying there is already a version of Quicktime on my system and to do a Software Upgrade- that doesn't get me Quicktime Pro.
I don't have the install discs, so how do I get Quicktime Pro installed on my machine?

Thanks to Niel and the download at http://support.apple.com/kb/DL923. I now have Quicktime Pro on my Macbook.
But what happened to the flv export option?

I'm trying to install Premiere Pro CC 2014 and it keeps failing. I'm at this all day!

I've been trying to install Premiere Pro CC 2014 all day. It will begin the installation then progress. Suddenly it will decrease the %complete. Once it went all the way to 84% then failed. Can anyone tell me why this has happened. I have never had any trouble installing any other apps from my CC Membership.

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I' m trying to install Acrobat Pro 10.1.8 Update. I'm getting the Error "Istallation fehlgeschlagen" without Error code what can I do?

Hi,
I' m trying to install Acrobat Pro 10.1.8 Update. I'm getting the Error "Istallation fehlgeschlagen" without Error code . What can I do? I purchased CS5.1

You can get the updates for the MAC from Adobe - Acrobat : For Macintosh, but apparently you already found that. Two possibilities that I can think of: 1. You have anti-virus enabled and that is causing the failure or 2. You are trying to install an update and skipped ones before it. If you start with the latest update, the download indicates the previous version required for the update. It looks like 10.1.12 can install over any previous version, so I would go for broke and install the latest.

I was trying to install premier pro it says its installed but it isn't and i can't reinstall it

i was trying to install premier pro it says its installed but it isn't and i can't reinstall it

Thanks for the added information, the screenshot did not get posted but that is ok.
These steps should resolve the issue on your Mac:
Double-click on the link for Uninstall Adobe Premiere Pro CS6 at Applications > Utilities > Adobe Installers.
Check if the Install link is now available in the Adobe Application Manager.
If not, install and run the Adobe Cleaner Tool to remove any traces of Premiere Pro. It can be downloaded from here: http://www.adobe.com/support/contact/cscleanertool.html.
The Install link should now be available in the Adobe Application Manager.

I just bought a IMac and i am trying to install Logic Pro 9 but it keep failing

I just bought a IMac and i am trying to install Logic Pro 9 but it keep failing, how do I get it to work?

In that case it sounds like your DVDs have a physical problem or your DVD drive has an issue reading the DVD,
I would suggest you try making DMG inages of your DVDs, save them to your Mac and try installing from the disk images instead... (Disk Utility reads the DVDs in a slightly different way that can help get around certain physical issues)
http://www.mactrast.com/2012/06/make-disk-images-installation-cds/

Need to find out how to install QuickTime Pro on a new device using current license.

I broke the screen on my previous laptop/tablet and had to replace it. I had paid for QuickTime Pro and have an active license. I need to find out how to install QuickTime Pro on a new device using current license. My old device has been destroyed.

Download and install the free QuickTime Player 7 from Apple and enter your registration info to unlock the Pro features.

READY TO GIVE UP TRYING TO INSTALL QUICKTIME PRO

Similar Messages

Maybe you are looking for