Real basic---Library not dividing into film rolls

My wife is starting to use iPhoto. She still shoots film and has gotten pics on CDs which she imported into iPhoto. They aren't showing up in Library as separate rolls the way mine do. The pics just keep being added to the Library without any divisions. It's like they're all just going into one big bucket.
We tried selecting some pics in Library then using the Create New Roll command, but it doesn't respond create a separate roll or divide the Library in any way.
Is there something real basic that we're mIssing? I didn't have any difficulty with this when I started using iPhoto and can't seem to find any Help references to it. Any thoughts would be appreciated.
imac G5 (iSight) 20"   Mac OS X (10.4.7)   iPhoto 5.04

Jim:
Have your wife go into the View menu and select Film Rolls. That should do it.
Do you Twango?

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