Real Downloader will download video but no sound.

Real Downloader was working fine but now only downloads the video but not the sound.

The Real Downloader has been incompatible with Firefox for the last couple of versions. There are many similar addons on the Mozilla addon site.
* addons.mozilla.org

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I have an iPod nano 6th generation and I downloaded 3 music videos but they won't play on my iPod. They only play on my laptop/iTunes. How can I get it to work?

I have an iPod nano 6th generation and I downloaded 3 music videos but they won't play on my iPod. They only play on my laptop/iTunes. How can I get it to work? I know that my iPod should take music videos because there is a pre-made playlist called "Music videos". Can anyone help me please????

You can sync the music videos, but they won't play on your 6G Nano, because it does not support video playback. Sorry.
B-rock

There's Video but no sound!

So i have some Tv show on my MacBook, and when i go to watch them there is video but no sound. Quicktime prompts me that i need to download a codec but not which one. Which onw do i need?

Tried that, it said i needed DivX, but i already have that. What else could i use?Try watching it in VLC. If it plays, check the audio info and see if it is more specific. What is the file extension -- .divx or .avi? What DivX component do you have installed? Do you have Mac "non-native" audio support (like AC3) installed? Until you can supply more information, I can only guess at possibilities for you to check and evaluate. You might also try opening the file in a conversion application like FFmpegX and see if he A/V formats are recognized/convertable to a fully supported QT compression format. As a last resort, consider a "rule of thumb here" -- if a format doesn't work, don't support its use.

I have m4v files that have subtitles and sound options they play fine on my computer in itunes and but when i watch them on my apple tv there is video but no sound ... why ?

I have m4v files that have subtitles and sound options they play fine on my computer in itunes and but when i watch them on my apple tv there is video but no sound ... why ? all my other videos are fine and they in mp4 format.

Mov is a container format, you'd need to look at the codec used by the movie file inside the container to know whether it will work with the Apple TV or not.

I just put Facetime on my MacBook and Ipad. I can connect and recieve video but no sound. The other person can hear me. If I use Skype everything works fine. I can't find any where in Facetime to change settings for the audio. Any suggestions

I just put Facetime on my MacBook and Ipad. I can connect and recieve video but no sound. The other person can hear me. If I use Skype everything works fine. I can't find any where in Facetime to change settings for the audio. Any suggestions

Options for when an iOS device gets locked because of forgotten passcode:
Restore (and reset passcode) on your device by connecting it to the last computer to which it was connected:
iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414
If you cannot connect it to the computer to which the device was last connected (or the device was never connected to a computer) you will have to use recovery mode to completely reset the device, losing all data:
iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password)
If recovery does not work there's:
DFU mode: http://osxdaily.com/2010/12/04/ipad-dfu-mode/
How to put iPod touch / iPhone into DFU mode - http://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-into -dfu-mode/

Firefox plays video, but no sound. when I type about:plugins in location bar, it shows the firefox default plugin is not enabled. When I look at my plugins, it says it is enabled. I have uninstalled 3.6 and re-installed with the same result.

firefox plays video, but no sound. when I type about:plugins in location bar, it shows the firefox default plugin is not enabled. When I look at my plugins, it says it is enabled. I have uninstalled 3.6 and re-installed with the same result. Why do I have no sound. Computer plays I-tunes and all other sounds, just no web browser sounds.

Glad you seem to have sorted things out.
The warning about the warranty is light hearted, I think at one stage it warned "here be dragons" but also intended to make us think as it warns that making changes may produce problems.

Shows no video but has sound

Show no video but has sound what do I need to do to fix this?

Try a reset. Press & hold the Power and Home buttons simultaneously, ignoring the red power off slider, until the Apple logo appears. Then release both buttons. This should not affect any content on the iPad, it is similar to rebooting your computer.

My ipad will play music but no sound for games?

My ipad will play music but no sound comes out for games?

If you lose sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds may have been muted.
System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.
Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.
If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.
If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.
This support article from Apple explains how the side switch works.
http://support.apple.com/kb/HT4085

IPhoto downloads some pix & video but not others in the same format

For the past two weeks iPhoto is giving me error messages on some of the photos and videos I try to import from my SD card. I never had this problem before but it will import some of the photos and MPEG-4 videos but at the end, it lists all the ones it can't import.
For the photos it lists them all as below with the message that they are unreadable files. Then it says "The following files could not be imported (they may be an unrecognized file type or the files may not contain valid data.)
/Volumes/NO NAME/DCIM/100SSCAM/STH73614.JPG
/Volumes/NO NAME/DCIM/100SSCAM/STH73615.JPG
/Volumes/NO NAME/DCIM/100SSCAM/STH73616.MP4
/Volumes/NO NAME/DCIM/100SSCAM/STH73617.JPG
As you can see they all have valid file type extensions. It's particular odd because I downloaded a very short video clip I shot with no problem but did not download the one I shot just seconds before because "this is not a movie file."
Curiously I was able to download the pix and videos on my work Windows computer. But I had to email them to myself in order to be able to get them into an iPhoto album.
Once I get these latest ones off the SD card I will reformat it. I assume the problem is with the card, right?

Jane:
Once you get the files off the memory card use the camera to reformat the card before using again. Other users have reported similar issues and a reformat in the camera solved their issue.
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto (iPhoto.Library for iPhoto 5 and earlier versions) database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger or later), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. There are versions that are compatible with iPhoto 5, 6, 7 and 8 libraries and Tiger and Leopard. Just put the application in the Dock and click on it whenever you want to backup the dB file. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.
NOTE: The new rebuild option in iPhoto 09 (v. 8.0.2), Rebuild the iPhoto Library Database from automatic backup" makes this tip obsolete.

HT3209 My account shows that I purchased and downloaded the ?video but it's not on my movie list. Where do I find it to watch it

I rented and downloaded a video but it's not on my movie list. Where do I find it to watch it

I went back to the Mac App Store and tried to reinstalled but it is not an option - it just has a faded 'Installed' indicator
Allen is probably right, and calling Apple the solution, but this is puzzling - if the AppStore shows your Aperture version as installed, then the Application probably still is somewhere on your Mac. If it were gone completely, the AppStore should offer Aperture for downloading again.
Have you tried to open Aperture by double-clicking your Aperture Library? The Aperture Library probably is located in the default location in your "Pictures" folder.
Since your Spotlight search was not successful, have you tried to search your Mac for all Applications using the Finder's find, searching your whole computer?
Select your Computer in the Finder's sidebar and enter ⌘(cmd)-F
Set the "Kind" selector to "is Application"
This will list any Application currently on your computer.
Regards
Léonie
P.S. You didn't mention it, since it is the obvious place to look first - but have you looked in the Trash?

HT1725 I've followed the advice to re-commence downloading an interrupted video but I still keep getting an error message. I then deleted the video to start again but the original is still trying to download in the iTunes app. Any ideas what I can do? Tha

I started downloading a video from iTunes last night on my ipad when my wifi dropped out. Once I'd reconnected my wifi I tried to recommence the download but it kept saying that download was not available at this time. I then tried the steps in iTunes help but got the same message. Finally, I deleted the video (the part that had downloaded) from my video section and tried to start the download again from the start. However, when I go to iTunes it's still trying to download the original and even this morning I'm still getting the error message. Any ideas what I could do to get the video downloaded? I currently only have access to my ipad. Thanks.

I also have Jolly's problem. I found the iMovie 9.0.9 folder and tried to launch the older version of iMove. It would not launch. I removed all of the iMovie preferences from the Preferences folder, removed iMove 10 from the applications folder, and restarted my Mac. iMove 9.0.9 still won't launch and I can't access my videos created with the older version of iMovie. Is there a way to uninstall iMovie 10 and reinstall iMovie 9.0.9?
I am running Yosemitie on a iMac.
Paul

I try to download music or videos but keeps saying the verification answered r wrong

I try to download music and movies but keeps saying I need to do verification answers then says they r wrong and won't let me reset it

Hello Sandy,
Thank you for the details of the issue you are experiencing with your security questions. I found an article with some useful information if you cannot remember the answers to your security questions:
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
You can find the full article here:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
If you continue to have issues, please contact our Account Security Team as outlined in this article:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Best,
Sheila M.

Quicktime will play .avi video but no sound

I've been able to play .avi files with sound and video before but for some reason this one file is refusing to play sound and only this one file. why would this be?

Welcome to Apple Discussions!
See this...
iPod Plays Video But Not Audio - Muxed Files
btabz

Video but no sound on YouTube

Running the newest version of FF, Windows XP. Everything was working beautifully until I downloaded the ActiveX plugin when prompted a few days ago. Then the sound on YouTube got borked--I can see the videos just fine, but no sound at all.
I've tried uninstalling and reinstalling Flash, the Active X plugin, and Shockwave, to no avail. Can someone explain suggestions to someone who is in no way a computer person? Thank you!

Hello, I am not familiar with FF, using IE6. But what caught my eye is you said you downloaded the active x plugin "when prompted"
That is how I came to know there even was a F.P.10 update, a window popped up and said it was availabe and did I want to install now,
later or remind me later. I said, sure, install now. LOL I have since resolved my problem.
I know on the Adobe site, there is a download and install for Windows and one for FF. Do you think the "prompt" installed on IE? I wouldn't think so, but it's a thought. I know you can switch back and forth from FF to IE
Also it might be a good idea to go to www.adobe.com/software/flash/about and Adobe will tell you if you have installed F.P. & they will tell you the version as well.
Like I said, not familiar with FF, but with IE, I had to go into manage add ons & update the active x of Shockwave Flash & Reboot.

Formating videos for ipod- video but no sound!!!!!

ok i relize that a million questions have been asked about formating videos but i will make it million and one.
i have some vides that i made with windows movie maker and i also have some from DVD's. i read in another question to download video ipod converter, and i did i am just lil confuzed, i know my way around these programs so can some just tell me in lamins term like you are talking to an forgner tell me what steps i need to convert it and be able to have sound with movie. i have the 30g ipod english, itunes, ipod converter, i just need the help
Cheers

OK as for your question, that is good. Itunes has the video and sound!
Here is how we fix this, (I hope, right? lol) do you have your Ipod set to Auto sync? You know it is on, when you cannot edit anything on your ipod, it just copies everything on Itunes!
Here is what you do if Auto-sync is on:
To turn auto sync off:
Attach Ipod.
Open Itunes
Click on you ipod icon (the little ipod picture under devices)
The third button down will say: “Manage all music and videos”
Click on the box and give it a, √
Now you HAVE to drag and drop things (music, video, etc.) in Itunes to your ipod. Itunes will not do it automatically anymore. But if your computer crashes, your Ipod will not delete all of its music if you attach it again (because there is no music on Itunes).
If you do not have sync on, write back and let me know. Auto sync is the main problem that cerate this.
As for your question about dragging files to Itunes, make sure they are MPEG-4 format (Quick-Time) or they will not drop into Itunes.
Let me know if it works. God Life

Real Downloader will download video but no sound.

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