Real Mail Problems On Lumia 1520

Just got my first Windows phone, because I have always used Windows... remember 3.1?  I have used Androids and iPhones - but never great fit for work AND home use.  So, there is enough software available on tablets to start making them a real business tool.  But who wants to carry around a tablet and a phone?  I am sorry, I move around and work in a lot of different businesses, so a backpack or a messenger bag just is not an option.  So I look at and play with a demo Nokia Lumia 1520 - wow - looks great, pretty light, pretty thin, beautiful screen, responsive, Office - hey, maybe I do not need a tablet and a phone after all!!  The keyboard is a really nice size and if Microsoft proportions it better in 8.1 it would ROCK.  I can actually fill out forms and do some real work on this.  Not to mention a lot of the new features of 8.1 - this looked like a real keeper.  Researched and it has some nice reviews.  All of the reviews I have read were pretty positive - no major problems mentioned.
Bought it.  Brought it home and started to set it up.  I have never had a problem setting up my work e-mail on any android or iPhone I have ever used.  I work for a non-profit which by law has to have a secure mail system.  Like I said, I have never had a problem setting up mail before on any android or iPhone.  But it is a "no go" with the Nokia 1520.  This became over 8 hours of reasearch and talking to Microsoft Support.  Guess what - because the 1520 has an SD card capability and cannot encrypt the SD card, the phone cannot be used with Exchange Mail if it requires security settings.  Remember, by law my mail has to be secure.  So when I try to use my e-mail I get  the message "...requires that certain security policies be enforced before you can sync your information. Contact a support person or your service provider. Last tried x minutes ago with error code 85010013"
My phone calls to my office phone are digitized and sent to me through secure e-mail.  Opps - no longer get phone messages easily.  Cannot get work e-mail unless I bring a computer, another phone, a tablet, or go back to my office between travels.  That size advantage has just disappeared.  The phone is not a brick, but it is close to it.  I think that Nokia should put a warning on their web site, along with Microsoft and ATT, that "THIS PHONE MAY NOT BE ABLE TO SYNC WITH ALL EMAIL ACCOUNTS"
OK - 1520 uses Microsoft OS, mail uses Microsoft Exchange, and they cannot work together.  This problem has been known for quite some time now.  No patch.  No solution.  Microsoft is aware of the problem.  When I asked if they were working on a solution the reply was do not count on it - they may or may not be - they do not announce patches.  So for a $600 phone(I got 32gb) would you take a chance that maybe sometime down the road that phone MIGHT be able to access secure mail?  Do they expect to sell this phone to a lot of business clients with corporate e-mail accounts?  To be honest - I see this as being a No Brainer.  Obviously, ATT, Nokia, and Microsoft have...  What a waste for what would otherwise be a great phone!

+1
I'm having the EXACT same problem.

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    If it is related to the Software will you be able to fix it ? or else How about the replacing with the new one ?
    Awaiting for the response.
    nonnin8 wrote:
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    Attachments:
    SD storage.PNG ‏6 KB

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    Phone call length at least 60 minutes: 1 time
    Phone call length at least 30 minutes: 17 times
    Phone call length at least 15 minutes: 66 times
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    Data used: 168 times
    Text used: 476 times
    Picture & Video Used: 91 times
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    Go to Solution.

    To: yasfer21 Mobile Visionary
    Looking at the statistic of many people reporting overheat problems with the phone.  Does that tell you something?  I think Nokia is aware of their inferior product.  Nokia needs to improve their product quality or risk of losing customers like me.  I'm one of many reports about overheat problem.  This is not an issolated issue; it's commonly reported from users like me regarding this phone.
    I will be happy to show you proof of my transaction with AT&T.  I can post it here for everyone to see.  I bet if you go to Nokia assembling facility, you would probably see tons of returned overheat phones.  Research it yourself rather than speculating.  Your thought is irrelevant to the overheat issue experiencing by users.
    The replacement phone I received from AT&T seems to be working fine now.  It's working ok.  Overheat issue has disappeared from the replacement phone.  I will post my comment again if overheat issue repeats.  Technology we using today is just a temporary for a better invention and idea tomorrow.  Remember we have progressed from a little pager device clipped to your waiste 20 years ago to smartphone screen today?
    There's no such thing as perfect on this planet earth, ranging from birth defects to space shuttle disasters Challenger & Columbia.  All we can do is to learn, improve, and keep on moving toward Type 1 Civilization.  We can never reach a perfect point, our universe is forever expanding.

  • Nokia Lumia 1520 mini?

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    called the 930 and coming soon..
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    Attachments:
    wp_ss_20140111_0001.png ‏176 KB

    The 520 is a 512MB RAM device. No opion to add more.
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  • Nokia Lumia 1520 Overheating & Battery Drain after...

    Hello,
    I've been experiencing an intermintent problem with my Nokia Lumia 1520 (AT&T, 16GB model) where my phone overheats and the battery drains. The problem started after I upgraded to Windows Phone 8.1 and Lumia Cyan. As of now I haven't figured out a good step by step method to reproduce the problem on demand however I have noted that when this problem occurs and I wake the phone and unlock it the Start screen shows a never ending or unusually long "Loading" message and my phone will overheat and drain the battery. So far the only way to mitigate the problem is by shutting it down manually or performing a "soft" reboot of the phone. Afterwards the problem gets resolved and the phone resumes normal operations after rebooting with the phone returning to a normal temperature and battery drain rate that is consistent with the use it is being given.
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    Morpheusprime wrote:
    Did not work unfortunately... But I have resolved my overheating and battery drain issue...
    CORTANA is the culprit and needs to be unpinned from the start screen.
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    After taking CORTANA off the start screen my phone stop getting hot near the camera (Upper left) and after 2 days (Battery cycling) my battery has returned back to reading "1 day, 14+ hours"
    My assumption - The matter will be resolved with the Lumia Denim update coming later this qtr.
    When that arrives my understanding is CORTANA is off BETA in US. Some additional Firmware tweaking, along with the camera updates and more.. Which "SHOULD" resolve this battery drain & over heating with CORTANA
    Per my experience, I believe you're right that Cortana is the culprit for the problem described by the original poster. I unpinned Cortana from my start screen 6 days ago, and so far so good. I have not had a recurrence of that problem. I did not turn Cortana off and then back on again though. I just unpinned it, and that seems to have done the trick.
    I'm also hopeful the Windows Phone 8.1.1 and Lumia Denim update will fix this since Cortana will be off Beta in the U.S.

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