Real Player/XP crashed, now Zen Sleek 20GB not recogni

Okay, I had my Zen Sleek 20 GB connected one day, put the computer in standby mode, then disconnected the device. When I turned the computer back on, I got a blue screen (first time for this year-old Dell!) saying it had recovered from a major error. After that, anytime I tried to transfer an MP3 or anything else over to my player in Real, a message would pop up saying that the device did not support my file type, which was impossible. I thought the crash might have something to do with it, so I went ahead and uninstalled EVERYTHING on my computer, then reinstalled everything. Didn't work. Formatted my Zen, and erased the firmware. But when I tried to install the new firmware, the installation wizard didn't "see" the device, as if it wasn't connected. So now I'm clueless as to what to do next, and my player is completely on the fritz. Any ideas?

Howdy, I have a Zen MicroPhoto 8 GB player that is stuck, and as much as I know about MP3 players, even I can't fix this thing. Somebody's gotta help me now. I know how to access the Recovery mode, but that doesn't help me much if it freezes up when I access anything there. My computer doesn't even recognize the player either. I am running XP Pro with WMP-2. I usually like Creatives because it's easy for my PC to see it as a new dri've and then just copy/paste songs to it. I don't really like the time consumption of using a pc player to manage my music. Well, I really need help making my PC see the player. I think if I could see the player I could format and reinstall software....maybe. I don't have an a/c charger but have always charged it with the pc usb cable. I have two good batteries that will run the player too. I can always fix the GB or less Creative players (flash memory), even if my pc won't recognize them. I am apparently dumb about the hard dri've players cause I can't get anything to work to save my life. Once, and only once, I got my device manager to see it...but it wouldn't let me install or manage software transfer to the player. It just said "your player is not connected"....and I can't remember what I did to get it to see it in the device manager either. One more thing, I have a bluetooth a/c charger that has an output of 550 mA's. I have thought about connecting that and boosting the power...temporarily....to see if that does it.....but I'm a little scared to do that. I'm liable to fry my player...! Anybody know a way I can start to fix my 8GB player (signed: "Very Frustrated"

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