Real Time Collaboration on EP 6

Hi,
I have done all the required configuration steps for collaboration, but instant messaging through the CLP is not working. I just checked the installation guide which says collaboration requires a special license. I was wondering if this could be the possible reason RTC as to why collaboration is not working? if so what should I do to get this license else am I missing something here. Help would be appreciated
Thanks,
Rajitha

Hello Rajitha,
sounds more like a software / configuration problem.
Please check your logs and file a support ticket for this one.
The license for collaboration has been bundled into the NW license as from 2004 on.
Regards,
Joerg

Similar Messages

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    Who can tell me how to change the default Real-Time Collaboration page?
    If I want to add my corporation logo in the top of the default page.How to do?
    Thanks!

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    "Click the Sites tab to display all sites and their IDs for your system." But I clicked the sites tab ,it showed "http://hostname:7777/imtapp/app/home.uix". I could not find the siteID parameter from it. Why?
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  • Real time collaboration issue after Kerberos authentication setup

    Hi,
    We are using SPNego (kerberos) authentication for our portal (EP 7.0 SP10). When user clicks on log off link, he comes back to the portal home page again so there is no way for the user to log off from the portal. I don't see this as a problem for the users who are not having access to collaboration. But for the users having access to collaboration, when they login to the portal second time (before expiry of the first login session which they couldn't close as log off is not working), they get warning stating
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    Working Collaboratively Across Teams – Scenario Installation Guide
    1     Purpose
    The purpose of this scenario is to provide an example of how SAP Enterprise Portal can enable your teams to work collaboratively – within the same functional team, or across functional teams with the use of the Collaboration Launch Pad (CLP).
    Following you will find the information on how you can install this scenario. The Scenario Installation Guide provides you with the information you need to set up your business scenario configuration.
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    •     Building Block Configuration Guide: one document for a building block, but several documents for a scenario installation
    The Scenario Installation Guide is the backbone of the installation documentation and describes which building blocks you need to install for this scenario and prescribes the order you have to follow when you install them.
    For the installation of each building block, you have to refer to the corresponding Building Block Configuration Guide where you can find detailed configuration procedures of this building block.
    Always use the Scenario Installation Guide (this document) as the starting point for all your installation activities.
    For a successful installation of the entire scenario, it is important:
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    •     that you carry out all installation activities of a building block before you start with the next building block.
    2     Prerequisites
    •     You have a live SAP R/3 backend system.
    •     SAP GUI installed on your machine to use Win GUI iView.
    •     You have read the essential document, Building Block N00: Essential Information.
    •     You have the End User role (eu_role) assigned to your user.
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    1.     Open the portal in a browser and go to:
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    2.     Double-click Default Framework Page.
    3.     Select the Tool Area iView checkbox.
    4.     Choose Open. The Property Editor page displays.
    5.     Choose Show All in the Property Category drop list menu.
    6.     Choose Enable Collaboration Lauch Pad properties. 
    7.     Select Yes radio button.
    8.     Choose Save
    9.     Choose Close.
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    •     Collaboration menu of the Collaboration Launch Pad (CLP) and the room member list
    •     Context menu for the displayed user names
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    11.     For the preconfigured groups of services (command groups) to be available for users, you must assign them to the respective purpose (type) provided.
    12.     Do the following steps and choose:
    SAP Netweaver Portal     Content Administration ® Collaboration Content ® Collaboration Launch Pad Administration ® Command Group.
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    14.     Use the Duplicate function and save each command group with a different name. In this way, you prevent the command groups used from being overwritten during the next system upgrade.
    15.     Make a note of the names( for example, clpGroup_2 and userGroup_2) that you have assigned for the command groups clpGroup and userGroup.
    16.     Choose Type in the Left hand navigation Topics Area: Topics.
    17.     Choose the clpType checkbox.
    18.     Choose the Edit button.
    19.     Choose the Command Group (for exampe, clpGroup_2) you saved for clpGroup in the contextmenu_commandgroup drop list menu.
    20.     Choose OK.
    21.     Choose the userType checkbox. 
    22.     Choose the Edit button.
    23.     Choose the Command Group(for example, userGroup_2) you saved for userGroup in the contextmenu_commandgroup drop list menu.
    24.     Choose OK.
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    To activate the RTC Session Manager, perform the following steps:
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    26.     Double-click Default Framework Page.
    27.     Select the Tool Area iView checkbox and choose Open.
    28.     Choose Show All in the Property Editor drop list menu.
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    31.     Choose Save.
    32.     Choose Close.
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    •     WebEx, which provides the WebEx meeting center service.
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    35.     Choose New button.
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    37.     Check the WebEx_WebExMeetingCenter checkbox. 
    38.     Choose OK button.

  • Error in Real Time Collaboration

    Hi
    We got an issue in our project.
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    And After restarting the Server we are not getting that error. And again after a month it again starts.
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    From
    Srikanth

    Hi Srikanth,
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    With regards
    Deepa
    Plz reward points for helpful answers.

  • Permission to use SAP Real-Time Collaboration capabilities

    Hi Experts,
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    refer
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  • WebCenter Real-Time Collaboration

    Hi everyone,
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    Greeting
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    Edited by: user10387663 on Jan 6, 2011 1:05 PM

    I believe what you're looking for is in here:
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    --Marc                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           

  • Configuring SSL for Real-Time Collaboration

    Hi,
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    - OCS admin guide
    - OCS Security guide
    - OPMN admin guide
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    Hi,
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    <oid admin dn> I filled in orcladmin, but maybe dn=woerden,dn=centric would be better ???
    <http server SSL port> 8250 (from portlist.ini)
    <https> internet_appserver_registry (I really didn't know what value this must be)
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    <True | False> False
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    at oracle.ldap.util.jndi.ConnectionUtil.returnInitialLdapContext(ConnectionUtil.java:492)
    at oracle.ldap.util.jndi.ConnectionUtil.getDefaultDirCtx(ConnectionUtil.java:135)
    at oracle.ldap.util.jndi.ConnectionUtil.getDefaultDirCtx(ConnectionUtil.java:157)
    at URLUpdate.main(URLUpdate.java:32)
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    Starting the SSL Configuration Tool...
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    Backing up file '/opt/oracle/product/10.1.1/ocs/apps/opmn/conf/opmn.xml' to file '/opt/oracle/product/10.1.1/ocs/apps/opmn/conf/opmn.xml.orig_SSLConfigTool'.
    Backing up file '/opt/oracle/product/10.1.1/ocs/apps/Apache/Apache/conf/ssl.conf' to file '/opt/oracle/product/10.1.1/ocs/apps/Apache/Apache/conf/ssl.conf.orig_SSLConfigTool'.
    Backing up file '/opt/oracle/product/10.1.1/ocs/apps/webcache/webcache.xml' to file '/opt/oracle/product/10.1.1/ocs/apps/webcache/webcache.xml.orig_SSLConfigTool'.
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    Can you tell me what options are wrong and can I run the script again or should I first backup the backupped files ?
    Thanx in advance!

  • Is it possible to download the Real Time Collaboration ActiveX control?

    We would like to deploy the Real Time Collaboration ActiveX control to our user's PCs using SMS.  Our users do not have Admin rights on their PC, so the ActiveX control will not install automatically.  I check on the SAP site for the download, but could not find it.  Is the ActiveX control available for download somewhere?
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    Patricio.

  • Real Time Collaboration

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    Devesh,
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    ANS
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    ANS
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    ANS
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    ANS
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  • Remote Extractor and Real Time Infocube for SEM BCS

    Hi Experts,
    I have somes doubts about the integration between SEM and BW.
    There is a cycle that have the next processes:
    1.- begin in R/3 with the movements in FI, CO and/or general ledgers
    2.- Activate the extractors standards for replicate/extract data to BW. For example, 0FI_GL_XXXX.
    3.- Configure a method for take the information from BW to SEM.
    4.- My doubt begin here... For take the information from SEM to the real time infocube, where I configure?  What Have I for configure?
    The real time infocube, What is the proposal? Where take the data?  Here, Do the remote extractor begin to apply?
    Thank you very much for your collaboration.
    Regards,
    Jeysi Ascanio

    We're using 0FI_GL_20 to read directly from FAGLFLEXT into SEM-BCS via a BI remote cube.  There are some basic transformations in BI to "populate" the remote cube, then a standard Load from Data Stream in BCS to do final mappings.  In the BCS workbench, just create a source data basis off the remote cube.
    This works at my current project due to fairly low ECC data volumes.  If you are doing any complex mapping on the Company or Fiscal Year / Period infoobjects, you may need to create a inverse mapping routine in the remote cube to transfer selection criteria.  If you see messages in the monitor following a data load such as "xx,xxx of xxx,xxx records ignored", that means that you are reading too much data from ECC and it is only getting filtered on the BCS side.  We had this problem with a custom extractor and adding an inverse mapping routine cut the load from ~5min to 30sec.  (Basically, the custom, template-delivered, extractor only had 0FISCPER, not 0FISCPER3 and 0FISCYEAR, so we would read all 17 K4 periods into BI, map them into BCS, then BCS would throw out the unneeded periods.  Unfortunately, we did not have the option to change the extractor, so this was the best approach.).
    If I had large data volumes, I would use a regular BI basic cube for staging (or possibly a multi-cube with a mix of basic and realtime, depending on the load requirements to BCS).
    If you use 0FI_GL_20, I would strongly recommend you implement OSS Note 1245822, or be on SAP_APPL 603.0002 or later.
    Hope that helps,
    - Chris

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