Reallocate Number Option is not working

Hi Skype Support,
I have you user with online number.So now I need to reallocate it to my SIP Connect.
when i'm trying reallocate number to SIP Profile it showing below error message.
Oops!
The server doesn’t seem to be responding. Check your internet connection and try again. 

I'm having the same problem and I contacted support only to be told that they are aware of the problem and are working on it.  It's been this way for weeks so I seriously doubt they are working on it.  When I asked if they had ANY more information, I was told that it will be "fixed as soon as possible".  Obviously not the answer I was hoping for.  Can you tell me if it will be days? Weeks? A year? Anything?

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