Really annoying Nokia 500 WLAN problem

I'm with Three in the UK, to use their Planet3 service I have to connect to the website by using the 3G connection, but whatever settings I use the 500 turns on the WLAN and connects through that so I can't access Planet3 - I've gone through all the settings I can find and set them to never connect, always ask, manual etc and disconnected from the WLAN manually but as soon as I try connecting with 3G it turns WLAN on without asking - anything I can do apart from deleting the WLAN settings completely? On my old X6 WLAN off mean't it was off and i got a box asking if i wanted WLAN, WAP or internet, can't seem to get anything like this on the 500.
Cheers

Hello shauniow, did you check the default connection in use option? Go to settings>connectivity>settings>destinations>options>default connection>in this set the one that contains your 3G access point.
Nokia C7

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How to Setting IP manually Nokia 500 WLAN

HOW to Setting IP manually Nokia 500 WLAN ?
Moderator's notes: Moved to own thread.

Hi masmuhay,
Thank you for your post and welcome to the forums!
You can set up WLAN manually by following these instructions:
Go to Menu > Settings > Connectivity > Settings > Network destinations
If you have not yet set up your WLAN, select Access point to add a new access point. Give the set up wizard all the information it requires. Otherwise, just select Internet
Select your WLAN connection in the list (under Internet) and Options > Advanced settings > IPv4 (or IPv6 depending on your connection) to set up your IP and DNS address manually
Let us know if this helps,
Puigchild
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WLAN Nokia 500 Connictivity problem Netgear WGR614

Hi all
I have installed the Router "Netgear WGR614" and i connected it to 3 systems and one of them is a Wireless Laptop, when i am able to browsing through laptop then why i am unable to browse through my Nokia 500 Phone?
I have also given the Password but it is keep on saying "Connection failed" why?
thank you.
Reddy.

Check all your apps which connect to the internet, one of these may be set to bypass the local settings and connect direct to your GPRS.
Other option is to restore factory settings and then re-instal your apps making sure that you check the connection settings for each.
If I have helped you, please hit the star at the bottom of my posts - it's appreciated!
Don't forget if your problem is solved to press the "Accept as Solution" button.

Nokia 500 WLAN issue

Hi
Like in subject, I'm new user of Symbian Anna on Nokia 500. There was no problem to set WLAN connection to my router. The problem is to disconnect. After I turning off WLAN connection, and use option to not looking for networks, device shows what is expected but after few seconds starts trying to get connection again. This have to be repeated several times to receive disconnection state. The problem is replicable. WLAN setting is set to connection manually.
I hope I am clear enough.
Regards
Solved!
Go to Solution.

Hello faraon, are you using the email client in your phone check that because it connects automatically and make sure that you do not have any homescreen widgets that need connection to the internet. Check this by tapping options in the homescreen.
Nokia C7

ANOTHER NOKIA C3 WLAN PROBLEM

Ok, I'm not able to choose wlan or gprs internet but untill I was trying to open the Internet via WLAN tel says 'service not available''.'' activating default in all applications'' does not work, simply because it's getting back all my options from WEB and I''m connecting the Int via gprs again. What should I do? any ideas? maybe it's all about my router or so? THANKS IN ADVANCE!

Hi, this is Paulo Bral™,
I recently got an Nokia C3-00 mobile, and I faced so many problems with Wi-FI connection of this phone that I decided to share my experience with you guys.
I am going to write here the definitive guide to fix all WLAN problems you may encounter (and this is something that not even Nokia Support was able to do) - are you ready?
First of all, I am assuming you have the knowledge about Wi-Fi networking (SSIDs, Channels, Security, and all the terms related to setting up a decent Wi-Fi connection), second, you need to have full acess to your router, as we will configure everything from the ground, third and last you will need a tool called InSSIDer from Meta Geeks (Google it) to perform diagnostic tasks explained below.
Analyzing the networks around you
First off, you need to spend some time running the tool InSSIDer on your PC to collect data from Wi-Fi networks around you as they may be the cause of your connection problems. We will use these 2 visualizations: "Time Graph" and "2.4GHz Channel" to monitor the networks around - if you dont know what you are doing, better close this page and start running away.
Configuring the router
After collecting data from the networks around, now it's time to set up our router. I found out that I have other 15 networks around me, and I found out here that most of them were using Channel 6, the same I was using. Also some of them are using the Channel 9 and 11. In this case, I set my router to use the Channel 1, as nobody were using it and it is also far away from other Channels being used. After some time collecting data, you will be able to see which Channel has no user or less users, and you must choose it. The security of you WLAN is your choice, as it does not have any side effects. I suggest using WPA2 as it is the most secure of the 3 this mobile supports. BTW, don't ask me how to configure your router, ask Google for it!
Testing WLAN connectivity
Now it's time to test WLAN connectivity with your reconfigured router. Try opening some pages, try watching YouTube videos... If your mobile is working OK, with no connection errors or timeouts, your problem was only the interference caused by networks around. But, if you still experience problems like timeouts or errors opening pages and YouTube videos, you need to continue to the next step.
Using router QoS and Static IP
If you have an very fast internet (10MBPS+) you will need to slow things down, as this cell phone does not really support fastest internet speeds, now you have to know your cell MAC address, make it use an Static IP, and configure QoS to reduce the downstream speed on the cell phone IP to 3MBPS max speed - BTW, not all routers supports this, if yours don't support it, get another router, I recommend Cisco or LinkSyS.
Still having problems
The above steps solved my problem for a while, as the phone were working a little better with my Wi-Fi, yet I experienced some timeouts and errors opening pages. Now the next step will require a PC connected to your network and this will reduce to ZERO the timeouts and errors opening pages.
Keeping the Connection Alive - for bad routers
If you have a generic (not Cisco or LinkSyS) cheap bad router, you will need this step! I noticed that even when the cell phone were showing the Wireless icon, the LED indicating Wireless on my router was not always turned on, so I understood my router was like "ignoring" the cell phone connection and just stopped responding to its calls. To fix this bad router behaviour, you will need a PC connected to your network, and prepare yourself to laugh: All you need to do is "keep pinging" the cell phone IP as this will keep it connection alive. The simplest way is to create a .BAT file with these 3 lines inside:
:autoping
ping <cell phone IP>
goto autoping
Now save it on your desktop, use anyname.bat as you wish - now run it and connect your cell phone to the WLAN. You will notice the difference, as it will work so stable like if it were connected using LAN cable!!! You will never have connection problems again!
Well, that is it, following this guide your cell phone will never have WLAN problems again (well, at least on your WLAN).
Best regards,
Paulo Bral™
Am I butterfly dreaming I'm a man? Or a bowling ball dreaming I'm a plate of sashimi? Never assume what you see and feel is real!

Nokia 500 - GPRS problem after updating to Nokia B...

Last month after the announcement of update of Nokia Belle to Nokia 500, I have updated the firmware. And it was successfull and it works fine.
But while try to browse the internet in mobile using WAP or Mobile data, I could not do so. There is a problem (Error in opening the page). Before i.e. while using Anna i regularly browsed and it worked fine. after updation only this problem arises. I have checked all the settings and all is looking correct but could not bowsing.
Pls help me.

Hi somebodyx87,
Could you please follow these steps if problem will occur again?
1. Disconnect your phone from PC if connected.
2. Open Control Panel and go to ‘Programs and Features’
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
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5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
6. Restart the computer if prompted.
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I hope it helps!
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Marina
Nokia Suite team
Click on the Star Icon below if my advice has helped you!

Nokia 500 Touch problem

I had just brought Nokia 500 and after 2 or 3 days i updated it to Symbia Belle my touch has become crazy.
Many times it happenes that when I am using the phone different application like contact, web etc starts opening automitacally and when I try to to cancel it, the touch doesn't work for me.
please help me out of this problem. I think this is because of Symbian BELLE.
Can someone suggest me how to go back to ANNA.....

See the sticky here: /t5/Nseries-and-Symbian-Smartphones/Nokia-500-New-phone-Touch-gone-crazy-aftter-belle-update/td-p/13...
If I have helped you, please hit the star at the bottom of my posts - it's appreciated!
Don't forget if your problem is solved to press the "Accept as Solution" button.

Nokia 500 Gallery problem.

hi. On my NOKIA 500 whn i go 2 files every sub file is not shown bt memory shows tht there is smethng in my memories. If i open files using adobe i can access everythng in my memories. Wht may be th problem. Also my captured pics only appear in gallery for jst a few hours then dissapear 4rm gallery at ar still in 4ne. ???????? Pliz help help help
Moderator's note: We have amended the title of this post as it was moved from another thread.

Are you using any task killing Applications? Or you updated ur Software with recent updates?if you are updated with recent Software and closes the processes that are running behind then the gallery wont visible and the Pictures wont be shown When clicked.just off and on ur mobile dont Kill any processes.

Nokia 500 Boot problem

Hi...
I have a Nokia 500 Symbian Belle version, but one day I can't start my phone, it always display a 5 dots on screen and does not continue to show the Nokia Logo, the 5 dots are blinking always and it cant boot to Symbian Belle.
Is there any problem with the hardware?
Thanks...
By Michael Q.
Moderator's note: We have removed mention of illegal flashing software which is not allowed to be discussed on the Nokia discussion boards.

Hi MikeWare,
If you have tried to charge the battery to full and it is still not turning on, I suggest you to visit your local Nokia Care point. Also, if you have used any third party software to flash your device, you may have harmed and void the warranty of it.
Let us know how you get on.
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haZey
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If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

Nokia N8 WLAN problem

Hi all,
Sorry if this has already been covered!
I'll keep it simple....Nokia N8, had it connected to my home broadband router yesterday no problems, disconnected it overnight and today when I go to the 'WLAN wizard' section (in settings), it shows my router as a known network, I go to connect and it says connection failed and goes back to 'known network'. As far as I know I haven't changed any settings on my phone since I was connected to it so not sure why this is happening. Grateful for any suggestions!

hi,
I've got exactly the same problem.
*I tried changing my routers wireless security settings from WPA to WEP which temporarily solved the problem. Then all of a sudden it starts failing to connect.
*Changed it to no security, didn't work
*Tried disabling power saving mode, didn't work.
Called up the Orange customer support and they advised me to stay away from this phone as its seriously faulty, and that was from 2nd line support (not first).
if anyone has any other solutions that might work please let me know.

Nokia 5530 wlan problem

when I want to connect to a wlan it says that a connection is allready active and i need to close it to connect but no connection is active.I hard reseted it and puted the new softwere on but still the same problem,can you put a smile on my face?

Com on? Oke, boss. I begin to think it's not your 5530 but your router or accesspoint. Check for MAC filtering and reset the router/accesspoint. If that doesn't work, we run out of options and you've to think bringing your device in for service.
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

Nokia n97 wlan problems

Hy!First sorry for my bad English.
I have nokia n97 and I cant connect to my wlan.
Everything was ok then yesterday something get wrong because when I want to connect write: web unable to perform operation.
And sometimens on my screen show something:sistem error
pleas help)
Solved!
Go to Solution.

Hi Aurora,
Thank you for your first post and a big welcome to the Nokia discussion forums. And no need to apologise for your English its perfectly fine!
What I would suggest is to try the following:
Firstly remove the wireless connection from your phone and reset the router then try reconnecting. Also please clear all the cache from the web browser.
If this doesn't reset the phone by doing a soft reset by typing *#7780# (Please remember to back up your phone) and then try reconnecting.
If this doesn't work then please try a hard reset by typing *#7370# (Again please make sure you have backed up your phone!!).
Just to mention if your phone asks for a security code then the default code 12345.
Let me know if any of the above helps if not then please let me know and I shall endeavourer to think of some more potential troubleshooting we could try.
Regards
Raoul_Duke
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

Nokia x6 wlan problem

when me go to wlan it whole time searching for wlan network but it does not stop searching. 5 hour gone searching. Please help to make it right.

Could only suggest that you backup device data using Nokia Suite and reset by keying in *#7370# followed by 12345 (default Nokia lock code unless altered by user). Then try device after restoring "Contacts" and "Messages" if you want but NOT "Settings" as may re-introduce corruption.
Failing that try option to re-install existing device software within Nokia Suite > Tools > Software updates.
Happy to have helped forum in a small way with a Support Ratio = 37.0

Nokia n800 wlan problems

Just was looking for some insight on my n800, the wlan is not able to locate access points what it use to be able to. I am stumped on how to get this to work or just to send it in for repairs. Is there anything I can do to resolve my issue.

Or senior member cjlim has written an article in our Pool of Knowledge about problems with WLAN connections. Even if this might not fit 100% for your problem, maybe some of it´ll help you...
/discussions/board/message?board.id=topfaq&thread.id=166
Good luck and let us know if this provided any kind of help!
By clicking the "Kudos!" or the "Solution?" button on the right you can say "Thank You" and you´ll show the author and others that the post is useful.
The day we stop improving is the day we stop being good.

Nokia C7 - WLAN Problem

Hi,
I have recently brought a nokia C7. It detects the wireless LAN but whenever you ask it to connect, shows connecting and then says connection failed and WLAN not found. My Nokia X6 and Laptop are getting connected with the same configurations and the same security code but the C7 is not connecting.
I have tried changing configurations on my Livebox but it still won't work, please advise...

Make sure your access point is not hidden and SSID is being broadcasted. And If you have made changes to any of your wifi settings recently, reconfigure them from the scratch on your C7. And also see that the IP address of your C7 is not assigned to some other device in your network.

Really annoying Nokia 500 WLAN problem

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