Really Close to dumping Mozilla Thunderbird. The slowness is just not worth the hassle and the support sucks.

I have been using Mozilla Thunderbird for many years. It has always been a good system. Now, I get so when I hit delete, it takes a minute or two to delete the e-mail. I have tried to follow all the instructions on the help system and have turned off Mcafee each time I try to read my mail.
I am not a expert in computers but can usually follow directions fairly well. The fact that Mazilla's help system rely on asking questions of a group does not make it any easier to fix these issues. I see the same questions being asked by multiple people without clear answers to why this is happening.
Unfortunately, if this issue is not resolved shortly, I am going to have to dump Mozilla for another system..
Bruce Cunha
[email protected]

Saying The support sucks is not exactly being polite towards those whom you expect some free help. I prefer to think that you are just frustrated and the offensive remark was unintentional.
It would be useful if you could provide some information about your situation, system etc
You have McAfee and say you ''turn it off'' when reading emails, you do not need to turn it off entirely, just stop it scanning emails. This will mean you do not have to keep switching it on and off.
Here are the instructions for doing this.
* https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee
Please provide the following information, so that it is possible to get an understanding of your situation and setup:
* What OS do you use?
* What version of Thunderbird?
* Is this an IMAP or POP mail account which has the issue?
* If IMAP- is it a gmail account?
* Do you have one or more mail accounts?
* How frequently do you compact your folders?
* When did last empty and compact your Deleted folder?
* Do you have many folders?
re: the Inbox
* Is this folder used as an Inbox for new incoming mail with only a few emails in it or is it used to store a load of emails?
* Have you set up Archive Options to archive by month and retain folder structure?
* Do you Archive emails older than eg: a month, two months?
Please answer the above queries, so the forum understands your current situation.

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Willtc92 wrote:
Ive had my 13 inch macbook pro for less than 30 days and the battery health has gone down to 92% and the computer itself is so slow...i paid $50.00 for an OLD windows computer with 512 mb of ram and it is much faster..is this normal for mac??
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Really Close to dumping Mozilla Thunderbird. The slowness is just not worth the hassle and the support sucks.

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