Really need help with CS5 constantly crashing.

I last posted here about 5 months ago with problems with CS5 hanging or crashing. And then the advice was to remove all third-party plugins which I did, I also deleted a whole slew of fonts that had been installed by other applications without my really noticing. Something worked, because CS5 became relatively stable. I was able to work on big multi-layered files. I even reintroduced some of my plugins without causing any problems. But a few weeks ago it started crashing again. It is much worse than before, I can't use it for more than a few minutes, usually, before getting the dreaded "stopped working" error message. Sometimes I don't even get past Camera Raw, because Camera Raw hangs. The crashes seem to be random, they don't occur in relation to a particular task, it can happen when I am opening a file, or saving one, or at almost any time in between.
It is CS5 32 bit on Vista Home Premium (32 bit). I have 4gb of RAM, the graphics card is an ATI Radeon 3800 series with 512GB. (Not the greatest, I know, but it is on Adobe's list as a supported card. I don't mind upgrading the card but I'd like to know that it will solve the problem.) It has the latest drivers installed. I've tried running Photoshop with with Open GL Enabled and with it not enabled. It doesn't make any difference. I have reset the preferences. I have, of course, uninstalled all the third party plugins. I've checked for duplicate and corrupt fonts. I uninstalled and reinstalled CS5 and all the updates. Nothing has helped and i have no idea what else to try.
(The really infuriating thing is that CS runs and is stable on my old laptop, which is running XP and has integrated graphics and 1GB of RAM. It's very, very slow, and I can't imagine what it would be like if I was trying to work with loads of layers, but it never crashes.)
The Event Viewer log description is not enlightening, unless I am missing something: Faulting application Photoshop.exe, version 12.0.4.0, time stamp 0x4d9d8cbc, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x5b780000, process id 0x%9, application start time 0x%10.
Any suggestions would be most welcome. I have work piling up and I'm getting desperate.

Thank you, Noel and Chris.
Chris, that is exactly what is in the log:
process id 0x%9, application start time 0x%10.
I guess I should start really worrying now, then!
Malware, well, I do regular complete scans. The last one was just a couple of days ago. I'll do another.
A few days ago I also ran sfc/scannow, which reported some corrupt files, which were supposedly repaired. And some files that could not be repaired, which the cbs log revealed to be some truetype fonts (not system fonts). I reinstalled the fonts anyway. Running the scan doesn't reveal anything now, but I don't know how how reliable it is.
Re the .NET error, I wonder if this relates to the shutdown process. I have noticed that after getting the message that Windows is closing Photoshop it then sometimes hangs and I have to close it manually from Task Manager.
Noel, I have checked the RAM, though only using Windows Memory Diagnostic. It didn't find anything amiss. I also ran CHKDSK, which didn't find any hard drive errors.
But bottom line, it looks like my problem is a system problem and not a Photoshop one, I guess, so I really shouldn't even be posting all this rubbish here! I'm still not sure why the only application so far affected is Photoshop, except that perhaps it is the most resource hungry application that I run.
I think I need to make the time to buy that new system.
Thanks again!

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Phil0124 wrote:
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Greetings to all,
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Quote from: Svet on 24-August-12, 18:13:26
what PC case you use exactly?
have you tried to open PC case side door and to retest?
Hi,
it's open case. If i close it the temps get even worse:(
They get better for other components, but not for gpu. Two Noctua NF-P12's are cooling the case, first one is positioned above gpu, left side next to cpu. Other is right beneath the gpu, right side of case. Just under the hdd section of the case. I tested each and every component with my backup card nv 8500gt. They function within the specified parameters. I'm getting somewhat worried.
П.С. Поздрав Свет
да ли сте ви са наших простора да не куцам на енглеском?

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HI !
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I also tried changing my sim card and network provider but wasn't successful.
I also tried deleting the name of my local network provider in the service book under options.
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PLEASE ! THANK YOU VERY MUCH IN ADVANCE!

Hi miochan984,
Welcome to the support community!
A supported data plan from your mobile network provider may actually be required to use the Facebook for BlackBerry smartphones application as well as the browser. I would recommend verifying with them which services they support over a Wi-Fi connection without a data plan.
Let me know if you have any other questions.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Please I really need help with this video problem.

Hi!
Please I need help with this app I am trying to make for an Android cellphone and I've been struggling with this for a couple of months.
I have a main flash file (video player.fla) that will load external swf files. This is the main screen.When I click the Sets Anteriores button I want to open another swf file called sets.swf.The app is freezing when I click Sets Anteriores button
Here is the code for this fla file.
import flash.events.MouseEvent;
preloaderBar.visible = false;
var loader:Loader = new Loader();
btHome.enabled = false;
var filme : String = "";
carregaFilme("home.swf");
function carregaFilme(filme : String ) :void
var reqMovie:URLRequest = new URLRequest(filme);
loader.load(reqMovie);
loader.contentLoaderInfo.addEventListener(Event.OPEN,comeco);
loader.contentLoaderInfo.addEventListener(ProgressEvent.PROGRESS,progresso);
loader.contentLoaderInfo.addEventListener(Event.COMPLETE,completo);
palco.addChild(loader);
function comeco(event:Event):void
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function progresso(e:ProgressEvent):void
          var perc:Number = e.bytesLoaded / e.bytesTotal;
          preloaderBar.percent.text = Math.ceil(perc*100).toString();
          preloaderBar.barra.scaleX = perc;
function completo(e:Event):void
          preloaderBar.percent.text = '';
          preloaderBar.visible = false;
btHome.addEventListener(MouseEvent.MOUSE_DOWN,onHomeDown);
btHome.addEventListener(MouseEvent.MOUSE_UP,onHomeUp);
btSets.addEventListener(MouseEvent.MOUSE_DOWN,onSetsDown);
btSets.addEventListener(MouseEvent.MOUSE_UP,onSetsUp);
btVivo.addEventListener(MouseEvent.MOUSE_DOWN,onVivoDown);
btVivo.addEventListener(MouseEvent.MOUSE_UP,onVivoUp);
btHome.addEventListener(MouseEvent.CLICK,onHomeClick);
btSets.addEventListener(MouseEvent.CLICK,onSetsClick);
function onSetsClick(Event : MouseEvent) : void
          if (filme != "sets.swf")
                      filme = "sets.swf";
                      carregaFilme("sets.swf");
function onHomeClick(Event : MouseEvent) : void
          if (filme != "home.swf")
                      filme = "home.swf";
                      carregaFilme("home.swf");
function onHomeDown(Event : MouseEvent) : void
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function onHomeUp(Event : MouseEvent) : void
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function onSetsDown(Event : MouseEvent) : void
          btSets.y += 1;
function onSetsUp(Event : MouseEvent) : void
          btSets.y -= 1;
function onVivoDown(Event : MouseEvent) : void
          btVivo.y += 1;
function onVivoUp(Event : MouseEvent) : void
          btVivo.y -= 1;
Now this is the sets.fla file:
Here is the code for sets.fla
import flash.utils.Timer;
import flash.events.TimerEvent;
var video:Video;
var nc:NetConnection;
var ns:NetStream;
var t : Timer = new Timer(1000,0);
var meta:Object = new Object();
this.addEventListener(Event.ADDED_TO_STAGE,init);
function init(e:Event):void{
video= new Video(320, 240);
addChild(video);
video.x = 80;
video.y = 100;
nc= new NetConnection();
nc.connect(null);
ns = new NetStream(nc);
ns.addEventListener(NetStatusEvent.NET_STATUS, onStatusEvent);
ns.bufferTime = 1;
ns.client = meta;
video.attachNetStream(ns);
ns.play("http://www.djchambinho.com/videos/segundaquinta.flv");
ns.pause();
t.addEventListener(TimerEvent.TIMER,timeHandler);
t.start();
function onStatusEvent(stat:Object):void
          trace(stat.info.code);
meta.onMetaData = function(meta:Object)
          trace(meta.duration);
function timeHandler(event : TimerEvent) : void
if (ns.bytesLoaded>0&&ns.bytesLoaded == ns.bytesTotal )
            ns.resume();
            t.removeEventListener(TimerEvent.TIMER,timeHandler);
            t.stop();
The problem is when I test it on my computer it works but when I upload it to my phone it freezes when I click Sets Anteriores button.
Please help me with this problem I dont know what else to do.
thank you

My first guess is you're simply generating an error. You'll always want to load this on your device in quick debugging over USB so you can see any errors you're generating.
Outside that, if you plan on accessing anything inside the SWF you should be loading the SWF into the correct context. Relevant sample code:
var context:LoaderContext = new LoaderContext();
context.securityDomain = SecurityDomain.currentDomain;
context.applicationDomain = ApplicationDomain.currentDomain;
var urlReq:URLRequest = new URLRequest("http://www.[your_domain_here].com/library.swf");
var ldr:Loader = new Loader();
ldr.load(urlReq, context);
More information:
http://help.adobe.com/en_US/ActionScript/3.0_ProgrammingAS3/WS5b3ccc516d4fbf351e63e3d118a9 b90204-7de0.html
If you're doing this on iOS you'll need to stripped SWFs if you plan on using any coding (ABC) inside the files. You mentioned iOS so I won't get into that here, but just incase, here's info on stripping external SWFs:
http://blogs.adobe.com/airodynamics/2013/03/08/external-hosting-of-secondary-swfs-for-air- apps-on-ios/

Really need help with this, can't use safari on my ipod

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Also, is there a way to make youtube videos viewable from a website link?
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aand why were the older ipods less crash-prone?
answers are very helpful, especially for the first question, because i am clueless about technoloy. Honestly, it took me a year to learn how to turn on my computer....

A lote of sitesuse the Flash version of YourTube. no iOS devices support flash. The you have to either use the YourTube app or Safari to go to YouTube since Safari tells the YouTube site to use HTML5.
For other problems withwith Safari try going to Settins>Safari and clear Histor, Cookies and Data.
Also reset the iPod. Nothing is lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.

Really need help with this!

I have a form to upload pictures, create a thumbnail, and put
them in folders. I really need to know how to put the links in a
database with php so I can display them on a page with the other
fields! PLEASE HELP!!

stone_cutter wrote:
ok, if i was the computer, i would first, find the first occurence of the letter "V" in the word,Okay, good. How would you do that? You did look at the docs others pointed you to, right?
and then include all the subsequent characters.Okay, good. How would you do that? You did look at the docs others pointed you to, right?
I know what to do, i just don't know the codes for them.The idea is that you figure out "the codes." This generally means taking a guess at an approach that you think will work for one of the steps, writing some code, testing it, seeing if it produces the output you expect, figuring out why it didn't, changing it, repeating until you get it right, moving on to the same process with the next very small piece, and so on, until each piece works by itself, then putting the pieces together, and testing and tweaking until it works.
I know the code is gonna start with m = p.substring Why?
Why substring?
Why immediately m = ?
You don't think there will be any intermediate steps?
What you're doing here, rather than following the process I describe above, is grabbing a handful of buzzwords that you think apply, slapping them together, then throwing your hands in the air and crying, "I don't get it."
Where are the String API's? Can someone give me the link to them?I think they already did, more than once.
http://java.sun.com/j2se/1.5.0/docs/api/java/lang/String.html

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I will just go to my main concern.
I lost the phone of my aunt which is an iPhone 4. It was stolen from my bag. Out of common sense, I have to find a replacement because I know the my aunt invested money on it. However, brand new iPhone 4 here on our country are still pretty expensive for my budget. It is also hard to find becuase mostly stores no longer carry it becuase there is now iPhone 5. So, i have no choice, but to purchase a second-hand iPhone 4. So far, the second-hand iPhone 4 that I saw are from Singapore and Japan.
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Please please please I need help.
I am already stressed finding money to buy a replacement.

Verizon's offers full theft and loss protection. I am an attorney and tend to read fine print :)
The $8 a month is nominal compared to the benefit and peace of mind. I have had it on all my phones and typically you have to ask for it.
Over the past two years I have used it twice. My phone at the time was an HTC Evo, about a $500 phone. To replace outside the 2yr contact you must pay full price. That is $1000 for 2 phones.
The insurance cost me a couple hundred plus the deductibles. That's under $500 to replace two phones, or a savings of about $500 or 50%.
Even if you replace 1 phone in two years, your saving a few hundred- more if its an iPhone which retails starting at $700.
It all depends on where and how you use your device. If you never replaced one before the you may be better off without. I also don't put cases or screen protectors on my phones. I wouldn't dare put one on my beautiful iPhone 5.
Just a thought, if you don't have insurance, you should be ready to drop $750 at any given time for a new iPhone. Otherwise you end up with a temporary flip.

Really need help with this one!!

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long story short ive had bt bb for 4 weeks now and im paying for 8mg as thats the fastest my area can provide but my transfer speed is locked at 2mg maximum. countless phone calls later they said its a throughput issue and they will put a request in to reset my profile and everything will be fine. as i thought it didnt work. lots of phone calls later they said i had to wait 10 days after the request is put in for my speed to increase. waited 12 days and still nothing! more phone calls later they eventually sent an engineer round who said himself he cant see why my downloads are locked at 2 mg when after his own tests he said the line should be giving me at the very least a stable 6.5mg so he proceeded to put a request in of his own to a bt computer thats codenamed "rambo" to increase the speed to my house. he said i should see results after 4 hrs but in some rare cases its taken 72 hrs to kick in. so i ended up waiting 4 days and still **bleep** all. im so so sick of bt and all the **bleep** they are feeding me as they keep telling me every single time they say there gonna fix it that this time it will 100% fix my problem and it never does. really feel im being ripped off cos im paying for the top package in my area and im not getting anything anywhere near what i should be. can anyone please help with my problem it would be very much apreciated.
thanks for reading all this peeps

also heres the speed test results
FAQ
Test1 comprises of Best Effort Test: -provides background information.
Download Speed
1840 Kbps
0 Kbps
2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 1840 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 2000 Kbps
If you wish to discuss these results please contact your ISP.
If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.
whats really getting to me now is bt keep admitting to me my acheivable speed should actually be in the region of 6.5 mg and my profile shouldnt be set to 2000kbps so if they know the problem themselves why cant they fix it

I really need help with my internet on my mac

Okay I have a 13 unibody mbp 2009 and i cannot connect to the internet in any way (either airport or eithernet cord). I have reset everything and it still doesnt work. All the other computers in the house do. Even the bootcamp windows side works on my mac just the mac side doesnt. I am running 1.5.8.
Please help me!
I really need it running

Open System Preferences/Network
Select the location you want to fix (e.g. Home) in the top selector
In the left hand column delete all the Services except Airport (which should say Connected ?)
Click the Advanced button
In the window that opens delete all Networks except your home/router named one
Click TCP/IP
Set Configure IPv4 to Using DHCP
Click OK bottom right and you should see the Router fill in the number 192.168.2.1 (or similar) and your IPv4 address as 192.168.2.2 (or similar)
Click the DNS button and add 8.8.8.8 and 8.8.4.4
Click OK
Click Apply
Close the panel
You should have an Internet connection through your router

My firefox crashes every 2-5 minutes for unknown reasons. its getting really annoying and i really need help with this :( i cant seem to get an ID on the crash report, its giving a different reason everytime.. i think. please help !

i have many many crash reports and they all seem different. yet, whenever i search the support pages for help on those crash IDs it shows 0 results. alot of people are having the same problems, and i hope we ALL can get help on this. its getting really frustrating and annoying :(

i doubt it is from skype. i havent used skype in 2 days or so.
here are the crash reports IDs from JUST today..
bp-8c7fab55-79c8-4db1-9527-4ba072111013 10/13/2011 4:51 PM
bp-db6bf6c4-cf34-4eae-a742-105842111013 10/13/2011 4:51 PM
bp-f28611cf-3ff0-4658-a843-05da92111013 10/13/2011 4:32 PM
bp-03fa57ef-580d-4f1d-8fb4-52ac72111013 10/13/2011 4:21 PM
bp-d07e0d82-df2a-41c8-a19b-bb99e2111013 10/13/2011 4:19 PM
bp-fafbd8cf-6769-4b76-8153-c17242111013 10/13/2011 4:06 PM
bp-ee9694ab-585b-4963-8b94-e46432111013 10/13/2011 3:47 PM
bp-773242e1-a87d-4e19-90cb-ce4e52111013 10/13/2011 3:37 PM
bp-6bae0db3-895b-4239-8a71-758ce2111013 10/13/2011 3:36 PM
bp-6dfc1b57-5a8f-4244-baa1-8d0642111013 10/13/2011 3:36 PM
bp-9a6589cd-0e2f-4299-b517-a6c862111013 10/13/2011 3:31 PM

Really need help with AME Adobe Media Encoder crash on startup.

Hey all, this is my first time posting in these forums.
I have Adobe Design Premium and need to use the included Media Encoder for a project I'm working on. It opened well the first time, and I started converting a file - at which point it crashed. Since then, when I start it, it shows the startup / loading image, but once finished opening disappears and closes itself. I've tried reinstallig, no dice. I also read the plugin log files (My Documents > Adobe > Adobe Media Encoder > Log Files) - nothing out of the ordinary.
Very stuck and very frustrated - any suggestions would be really appreciated.
Thanks!

Hi Michael. Without more information about output settings, the project, the computer, etc, I can't speculate on the cause of the initial crash. I can, however, offer a suggestion as to why the app is now failing to launch: the initial crash may have corrupted the application settings. If you delete those settings, or otherwise hide them from AME, then the app will create fresh settings on the next launch.
Windows Vista & Win 7: C:\Users\<<yourUserName>>\AppData\Roaming\Adobe\Adobe Media Encoder\<<yourCreativeSuiteVersion>>*
Windows XP (from distant memory): C:\Documents and Settings\<<yourUserName>>\Local Settings\Application Data\Adobe\Adobe Media Encoder\<<yourCreativeSuiteVersion>>
Mac: <<partition>>\Library\Preferences\Adobe\Adobe Media Encoder\<<yourCreativeSuiteVersion>>
*On Windows 7 & Vista, if you can't see the App Data folder, you'll need to set Windows Explorer to show hidden files and folders: Tools>Folder Options>View tab.
If this does the trick to get AME running again, and if it again crashes on you, please provide as much information as you can about the project, export settings, system, etc.

Really need help with CS5 constantly crashing.

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