Really Slow Broadband Following Return From Holida...

I've just returned from nearly three weeks holiday. Before I went away my broadband was working fine. Not mega fast but to an acceptable level. Whilst away I completely powered off my computer and Home Hub. Since returning my broadband speed has gone really slow. Over the last three evenings I've run the Speed Test and have had the following reults.
14/5/11 - 18:30 - Download Speed 72kbps, DSL U/S - 256kbps - D/S 448kbps, IP Profile 135kbps
15/5/11 - 18:53 - Download Speed 83kbps, DSL U/S - 256kbps - D/S 448kbps, IP Profile 135kbps
16/5/11 - 19:36 - Download Speed 92kbps, DSL U/S - 1280kbps - D/S 448kbps, IP Profile 135kbps
None of my equipment or wiring has changed. It's exactly the same as before I went away. I've also got a BT accelerator fitted to the socket.
Any ideas whats gone wrong and what I can do about it. I'm sure it was faster than this when I was on Dial-up.

Hi,
ADSL Stats as follows:
Line state
Connected
Connection time
0 days, 0:07:17
Downstream
1,792 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
11.9 dB / 18.0 dB
Line attenuation (Down/Up)
60.0 dB / 31.5 dB
Output power (Down/Up)
16.7 dBm / 12.3 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
5 / 0
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
0
We dont have any extension sockets in the house just the one by the front door. This socket allowed the BT Acceleartor to be fitted.
Just tried the Quiet Line Test. No noise heard
Hope this is helpful.
Thanks
Steve

Similar Messages

Suddenly really slow broadband

Hi,
since a couple of days I got really slow broadband and cant figure out why, called support and they said they call back today but noone did so I thought I try here.
I swapped microfilters, double checked pcs for any spyware/virus etc, tried my work laptop, using the mastersocket for 24 hrs as requested by the engineer on the phone which didnt make a difference and screwed the frontplate back on and ran another speed test
below is some infos from my router, just 20 mins connected now but already showing some errors not sure how significant they are as I never checked that when all was working fine.
Thanks for any advise and help you can give
ADSL line status
Connection information
Line state
Connected
Connection time
0 days, 0:20:20
Downstream
8,128 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
7.7 dB / 23.0 dB
Line attenuation (Down/Up)
25.0 dB / 16.0 dB
Output power (Down/Up)
19.8 dBm / 12.2 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
273 / 0
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
0

the crc up errors are a bug in the firmware.
you have a good 8mb connection with the correct 7150 profile. the problem is your throughput/download which is rubbish.
check your exchange for problems http://usertools.plus.net/exchanges/mso.php
http://usertools.plus.net/exchanges/?
http://btbusiness.custhelp.com/app/service_status
if there is nothing showing then fill up the form for mod assistance http://bt.custhelp.com/app/contact_email/c/4951
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Slow broadband and confusion from tech helpdesk

Hello,
I am getting pretty slow broadband, so I emailed BT technical support to get help. A chap phoned me at teatime and siaid I should be getting ~14Mbps, but then a friend came over, so I ended the call and called back 0800 111 4567 just now.
I am getting speeds of 0.7Mbps (measured several times on various speed checkers), but the BT broadband site (www.productsandservices.bt.com) estimates I should get ~17Mbps. It says I should be able to get this speed "Now". The lady I spoke to at tech support said that I will only be able to get this speeds "in a few months when the exchange is upgraded to fibre-optic cables". Which wasn't mentioned on the webiste...
At first she offered me a new router as my Voyager 2091 is 5 years old, but then said the couldn't since my speeds were in excess of 500kbps and claimed it wouldn't make any difference due to the exchange.
Anyway I got the following output from speedtester.bt.com:
Test1 comprises of two tests
1. Best Effort Test: -provides background information.
2. Upstream Test: -provides background information.
Download Speed
637 Kbps
0 Kbps
1000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 637 Kbps
For your connection, the acceptable range of speedsis 400-1000 Kbps.
Additional Information:
Your DSL Connection Rate :1151 Kbps(DOWN-STREAM), 1155 Kbps(UP-STREAM)
IP Profile for your line is - 750 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 9.65:22.76:67.67 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
Upload Speed
947 Kbps
0 Kbps
1155 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 947 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 1155 Kbps
Can you advise if I am really limited to 750kbps until such time as the exchange is upgraded? In any case I am minded to switch to Plusnet who would at least give me a free new router along with slightly cheaper broadband...
LMK if I can provide any further helpful info. Thanks in advance.
Solved!
Go to Solution.

Plus here is the broadband line info from the Voyager Configuration Manager
Line Mode
ADSL2+
Line State
Show Time
Latency Type
Fast
Line Up Time
07:02:24:21
Line Coding
Trellis On
Line Up Count
3
Line Power State
L0
Statistics
Downstream
Upstream
Line Rate
1151 Kbps
1155 Kbps
Noise Margin
30.2 dB
6.6 dB
Line Attenuation
22.5 dB
9.1 dB
Output Power
0.0 dBm
11.8 dBm
MSGC (number in overhead channel data)
60
12
B (number of bytes in Mux Frame)
35
35
M (number of Mux Frames in FEC Frame)
1
1
T (Mux Frames over sync bytes)
1
4
R (number of check bytes in FEC Frame)
0
0
S (ratio of FEC over PMD Frame length)
0.9730
0.9897
L (number of bits in PMD Frame)
296
291
D (interleaver depth)
1
1
Super Frames
38212061
38212059
Super Frame Errors
5
0
RS Words
0
0
RS Correctable Errors
0
0
RS Uncorrectable Errors
0
0
HEC Errors
2
0
OCD Errors
0
0
LCD Errors
0
0
ES Errors
0
0

Really SLOW broadband

Hi,
My broadband has been runnng really slowly since Friday afternoon (just over 24 hours) - my usual 5-6Mbps download speed is down to 80kbps (!!) - upload speed is around normal, at 0.25Mbps.
There is no mention of any problem on the service status page, or on the usertools website. I've e-mailed BT this morning - but I've not heard anything back yet, and it doesn;t appear on the status pages. Does anyone know how long it takes for a problem to get investigated?
The exchange is in Barmouth, Wales - area code - 01341 ...
Ta,
DGR...
Solved!
Go to Solution.

These are the details from the ADSL Details/Staus page on the HH - it's a white one, V1.0?.
Link Information
Uptime:
0 days, 3:04:06
Modulation:
G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]:
448 / 8,128
Data Transferred (Sent/Received) [MB/MB]:
7.37 / 62.61
Output Power (Up/Down) [dBm]:
12.0 / 17.5
Line Attenuation (Up/Down) [dB]:
7.5 / 17.0
SN Margin (Up/Down) [dB]:
21.0 / 12.5
Vendor ID (Local/Remote):
TMMB / TSTC
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
Error Seconds (Local/Remote):
0 / 0
FEC Errors (Up/Down):
0 / 0
CRC Errors (Up/Down):
0 / 28
HEC Errors (Up/Down):
0 / 16
Line Profile:
Fast

Slow broadband after upgrading from Homehub 2 to 4

Upgraded from our old, dependable Homehub 2 a couple of moths ago. Was offered Homehub 4. Since then, with nothing else changing, we found the speed to be a lot slower, both on wired (Ethernet) connections and with wireless. We have quite a few devices connected (3 PC's, 1 AppleTV box on Ethernet and a couple of IPad 2's, Wii and couple of phones on WiFi) but didn't have a problem before. I am seriously thinking about putting my Homehub 2 back. Can anyone throw any light or give any suggestions as to why we have these speed and connection issues? TIA<script charset="UTF-8" type="application/javascript" src="chrome://hdv/content/hdv.js"></script>

welcome to the BT community forum where customers help customers and only BT employees are the forum mods
in order for the forum members to help please can you run btspeedtester (MAC users may have problems). when first test completes then run diagnostic test and post the results ( do not reset the router).
are you connected directly via a filter to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Very Slow Broadband Download Rate from 7mps to 50k...

Hello everyone, last week my BT Phone and Internet was down and it was fixed on thursday. My phone line works but I noticed my download rate has dropped from 7mbps to 50kbps ever since its fault.
Alhtough early this my download rate dropped from 7mbps to 1mbps but I did not mind besides am always away from home due to my nature of my job, once I experience drop in downloads speed I just do a reset and it picks up but after the fault was fixed its 50kbps dead on.
I used earthernet networkcable plugged in to my PC from my BT Hub3 same results. Please Admin and tech geeks in the forum I need your assistance, here is the ADL Line status TEST below:
ADSL Line Status
Connection Information
Line state:   Connected
Connection time:   0 days, 01:50:13
Downstream:   576 Kbps
Upstream:   1.098 Mbps
ADSL Settings
VPI/VCI:   0/38
Type:   PPPoA
Modulation:   G.992.5 Annex A
Latency type:   Interleaved
Noise margin (Down/Up):   22.6 dB / 6.7 dB
Line attenuation (Down/Up):   35.6 dB / 20.3 dB
Output power (Down/Up):   17.5 dBm / 12.8 dBm
FEC Events (Down/Up):   0 / 7
CRC Events (Down/Up):   0 / 1
Loss of Framing (Local/Remote):   0 / 0
Loss of Signal (Local/Remote):   0 / 0
Loss of Power (Local/Remote):   0 / 0
HEC Events (Down/Up):   0 / 2
Error Seconds (Local/Remote):   0 / 1
Also BTSpeed Tester result
1. Best Effort Test: -provides background information.
    Download Speed
    0.48 Mbps
0 Mbps   0.5 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.48 Mbps
For your connection, the acceptable range of speeds is 0.1 Mbps-0.5 Mbps.
IP Profile for your line is - 0.51 Mbps
2. Upstream Test: -provides background information.
    Upload Speed
    0.83 Mbps
0 Mbps   0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.83Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
I dialled 1470 17070 and my phone line was quiet, How do I slove this or increase my download rate of 50kbp to 7mbps that was promised by BT?

This morning I noticed my BThub Broadband light flashing on its own and I decided to check if there any changes to my
ADSL Line status, its seems my downstream has increased and the Noise margin has decreased also. Does this mean its permanently fixed?
Althought I noticed my browsing speed has greatly increased, its just 24hours I will wait till weekend and have a ADSL Line test again.
Todays test 05/08/2013
ADSL Line Status
Connection Information
Line state: Connected
Connection time: 0 days, 00:45:00
Downstream: 5.556 Mbps
Upstream: 1.032 Mbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.5 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 15.0 dB / 6.0 dB
Line attenuation (Down/Up): 35.4 dB / 20.3 dB
Output power (Down/Up): 20.5 dBm / 12.7 dBm
FEC Events (Down/Up): 162 / 0
CRC Events (Down/Up): 1 / 0
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 0 / 0
Error Seconds (Local/Remote): 5 / 30
1. Best Effort Test: -provides background information.
   Download Speed
   5.09 Mbps
0 Mbps   7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 5.09 Mbps
For your connection, the acceptable range of speeds is 2 Mbps-7.15 Mbps.
IP Profile for your line is - 5.02 Mbps
2. Upstream Test: -provides background information.
   Upload Speed
   0.83 Mbps
0 Mbps   0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.83Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps

Really slow broadband speed

Download speedachieved during the test was - 685 Kbps
For your connection, the acceptable range of speeds is 200-1000 Kbps.
Additional Information:
Your DSL Connection Rate :928 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 750 Kbps
that's from bt's speed checker
Me and my girlfriend took out broadband in her grandad's house and were promised near a 3.5 - 4mb speed, its never been anywhere near that. Speedchecker has it at 0.95mb download throughput and 0.3mb upload. Tried downloading an anti-virus from download.com to get an impartial test, it was going at 80-90 kbps, its a joke. Some help would be good.

its on the kilsyth exchange:
You are connected to the Kilsyth telephone exchange.
ADSL is available in your area
Your exchange is also enabled for ADSL Max services
Your exchange is not yet enabled for ADSL2+ services
According to BT Wholesale, houses at your postcode should be able to support a 3Mbps or greater ADSL connection via ADSL Max.
Standard ADSL RAG results
You cannot receive 2Mbps ADSL
You may be able to receive 1Mbps ADSL
You can receive 512kbps ADSL
You can receive 256kbps ADSL
You are approximately 2.22km from the exchange. Note that this is the straight line distance - the actual cable length will be longer!

Really Slow Broadband Speeds

Hi,
My broadband has been runnng really slowly since wednesday - my usual 4-6Mbps download speed is down to the near 80kbps (!!) - upload speed is around normal, at 0.25Mbps.
Here is my ADSL status;
ADSL line status
Connection Information
Line state
Connected
Connection time
2 days, 20:54:36
Downstream
8,128 Kbps
Upstream
448 Kbps
ADSL Settings
VPI/VCI
0/38
Type
PPPoA
Modulation
G.992.1 Annex A
Latency type
Interleaved
Noise margin (Down/Up)
13.7 dB / 31.0 dB
Line attenuation (Down/Up)
20.0 dB / 9.5 dB
Output power (Down/Up)
15.8 dBm / 2.1 dBm
Loss of Framing (Local/Remote)
0 / 0
Loss of Signal (Local/Remote)
0 / 0
Loss of Power (Local/Remote)
0 / 0
FEC Errors (Down/Up)
3337 / 13
CRC Errors (Down/Up)
6 / 10
HEC Errors (Down/Up)
31 / 3
Error Seconds (Local/Remote)
6 / 7
I have checked the exchange which is in Kilkeel, Northern Ireland, tried a quiet test line which seemed to be ok.
Please Help
Thanks
KevyMatts

KevyMatts wrote:
Here is a screenshot of the bt speed test;
There's definitely something amiss there Kev as your IP profile matches your sync speed. Best to do as John has mentioned and e-mail the forum mods to see if they can have some light shed on things and hopefully get this put right for you (& the others in the same boat).
Kind regards... Tom
BT Infinity2:

Really, really slow broadband

Hi everyone,
Our broadband speed has, for the last few months, ran abismally slow. I've replaced the plug in filter for a new unit and I've disconnected all other phones in the house. The broadband speedtester tells me my IP profile is 135kbps but I still can't get much better than 39 kbps download speed. The DSL connection rate being 284kbps upload and 444kbps download. When the wiring was installed to the study/home office some 4 years ago it all worked fine.
I've fitted combined phone/ASDL wall plates which plugs into a Linksys wireless router via. usb with my wifes laptop and my sons desktop using the wireless connection.
Any help, advice that anyone can offer would be appreciated. If I can sort it out without resorting to helpdesks then I'd preffer to do it this way.
Many thanks in antisipation
Quincy

Quincy here again.
It turns out that our line has been "upgraded" to 21CN, something I knew nothing about. The new service can detect when the router is off and because I switch everything off when I'm finished with the computer the exchange thinks there is a fault and tries to throttle back the speed. This isn't mentioned anywhere on the BT web site (To the best of my knowledge) Even the BT engineer who came out wasn't aware of that!! 30 hours after the engineers visit I'm still only getting a download 56KBPS but some of the details on the speedtester have changed, there is no mention of the downstream and upstream DSL connection rates and now it's telling me "The acceptable range of speeds is 50-135KBPS" it was, prior to the visit, "50-250KBPS"
I'm waiting for the exchange to self-correct the speed issue but it may need a lift and shift at the exchange.
So beware, DON'T switch off your hub/router if your on 21CN!!
Q

Really slow broadband all of a sudden.

Chatted to a bloke from BT both through the online chat and again on the phone about this issue and he said he would change some settings his end to try and increase our broadband speed. The broadband used to be fine, could stream videos just fine, browse the internet without any issues then all of a sudden the speed has dropped to below 1mbps (582kbps using the speedtester.bt.com).
The speedtester itself said that an "acceptable" speed should be between 600kb-7.5mbps. Frankly that is a bit of a joke as 600kbps is near enough where it is currently and even the 3G signal my iPhone is getting here loads web pages faster.
Just to reiterate, the speed was fine up until about 4-5 days ago.
Wiring inside house hasn't changed, don't have any extension sockets using homehub 2.0.
ADSL line status
Connection information
Line state
Connected
Connection time
0 days, 0:26:40
Downstream
8,064 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
15.6 dB / 31.0 dB
Line attenuation (Down/Up)
21.0 dB / 11.0 dB
Output power (Down/Up)
19.8 dBm / 12.1 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 0
CRC Errors (Down/Up)
0 / N/A
HEC Errors (Down/Up)
N/A / 0
Error Seconds (Local)
0
Please Help!!!

After no luck whatsoever with the people on the online chat help system and after 3 calls to the customer help number I have finally been told that there is nothing wrong with my houses wiring, router etc etc. But the problem seems to lie (after the fourth line test in as many days) on the line between my house and the exchange!!!
How is it the other people that conducted line tests couldn't see that or did they not both and just spout some BS at me as they couldn't be bothered to actually get to the bottom of this issue?! Perplexes me how the first 3 line tests I was kept on the line whilst they carried out the test but on the fourth time of asking I was told that whilst a line test was underway I should not use the landline at all...
Pretty shoddy customer service to me from the first bunch of people I spoke to. Not happy.
Now I have been told that I will have to wait another 2-3 days until and engineer examines the line and possibly even longer after that until the problem gets fixed and its been broken for over a week now!! What are we BT customers actually paying for?!

Really slow broadband for 3 years or more

Hi - I have been with BT for 7 months or so. Prior to that with Pipex (albeit on the BT 'network' obviously).
I have had a max speed of 1.8m but this has been rare and maybe only once!
Generally I get 65kbps to 500kbps. sometimes zero.
It is frustratingly slow.
Eventually I can get the helpdesks to get something done at the exchange and this temporarily gets my speed up again for a couple of weeks. Maybe as high as 1.2m. It is always a battle and takes multiple calls to get something done.
I have had engineers out twice and hope to have another next week.
They have replaced my master socket for an ADSL one and have changed some exterior wiring.
It seems like the temporary fix is to cap my speed to somehow get it chugging better as opposed to a perm fix. My neighbours dont have the same prob.
Any ideas?
thanks
Solved!
Go to Solution.

Hi gazzab,
Looking at your stats (Thanks for these) is would appear that you have a dropping connection.
The speed test results indicate that your throughput is fine, i.e. 451kbps off a Line rate off 500kbps is normal.
However, the connection time is only 1hr 40 mins so this raises a few questions:
1. Where do you have the Home hub connected?
Ideally the Home Hub should be connected to the Master socket/Test socket, if you have one. See the following link to ensure the internal wiring is not affecting your connection/speed:
http://bt.custhelp.com/app/answers/detail/a_id/13892/c/346,4740,4740
2. Do you turn the router off when not in use?
The BT server will take steps to stabilise a connection if it is continuously dropping and will reduce the speed in order maintain a more stable connection.
The best thing you could do is make sure that the router is left on at all times to stop the BT server reducing the speed to stabilise the connection. If you have the Hub connected to an extension socket, move it to the either the Master or Test socket and leave it there for at least 72 hours to see if the speed increases.
Let us know how you get on
Cheers
Conz81
If you want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’
Cheers
Conz81

Lenovo S12 really slow straight from box

Hi I just recently bought and a lenovo s12. It has been really slow and laggy straight from the box. i knew I was buying a netbook and the performance isnt comparable to modern laptops but every page I click on loads in pieces and I experience scoll lag everytime I load a page on the internet. It is vitually incapable of playing a standard youtube clip. I have tried lots of different things, slimming down the start up processes, upgrading ram, installing video accelerator but nothing seems to have ,ade any difference. Surely watching standard videos on the net and merely viewing a webpage are not beyond the cababilities of this machine. Even as I write this message if I have to delete something it lags as I delete. I would appreciate any advice or indications as to whether thisis normal or not. thanks

Hi there,
for youtube video ... update to latest flash player .10.1xx get Flashplayer & for offline video install K-Lite Codec Pack Full
and use the Home Cinema Player comes with the install, instead of Windows Media Player...
sincerely KalvinKlein
Thinkies 2x X200s/X301 8GB 256GB SSD @ Win 7 64
Ideas Centre A520 ,Yoga 2 256GB SSD,Yoga 2 tablet @ Win 8.1

Re: Slow broadband every night 10pm-Midnight

I am experiencing very slow broadband every night from 10pm. I searched the forum and saw this post and notied it was marked as 'solved' Can you tell me what the problem is here and how to solve it? I
magnamundian wrote:
Subject says it all really, switched to BT around 1 month ago and every night between 10pm and Midnight my broadband slows to a speed that would make dial-up blush. After midnight things ramp back up to normal. I don't P2P and this situation is consistent regardless of whether I have used the broadband heavily during the day (Netflix) or not used the broadband at all (until I tried to use at 10pm), so I'm discounting any ideas of traffic shaping or limits.
BT Line/Speed Checker results (http://diagnostics.bt.com/speedtest/)
After a good 10 minutes wait (not the 45 seconds advertised) the Exchange > HomeHub test came back with... well nothing really, the nifty Exchange > House graphic disappeared (after 10 minutes) and I suppose the results page was due to appear but after another 10 minutes I was still looking at "transferring data from BT.com" in the bottom of my browser... If I manage to get it to complete the cycle later I'll post the result.
At all other times of day the broadband lives up to expectations. Any advise appreciated, we previous had no problems with BE Broadband except for dire connections to US/Japan Servers (Sony/Square Enix etc), which was pretty much a problem of insufficient bandwidth on their backbone network.
Additional information from BTHomeHub.home:
ADSL Line Status
Connection information
Line state:
Connected
Connection time:
9 days, 18:20:04
Downstream:
20,609 Kbps
Upstream:
1,276 Kbps
ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
2.1 dB / 6.8 dB
Line attenuation (Down/Up):
27.5 dB / 16.6 dB
Output power (Down/Up):
0.0 dBm / 12.6 dBm
FEC Events (Down/Up):
1086302352 / 0
CRC Events (Down/Up):
3453520 / 1589
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
65406711 / 1420
Error Seconds (Local/Remote):
0 / 364
t is not clear to me what to do from the contents of this thread. Thanks.
magnamundian wrote:
Subject says it all really, switched to BT around 1 month ago and every night between 10pm and Midnight my broadband slows to a speed that would make dial-up blush. After midnight things ramp back up to normal. I don't P2P and this situation is consistent regardless of whether I have used the broadband heavily during the day (Netflix) or not used the broadband at all (until I tried to use at 10pm), so I'm discounting any ideas of traffic shaping or limits.
BT Line/Speed Checker results (http://diagnostics.bt.com/speedtest/)
After a good 10 minutes wait (not the 45 seconds advertised) the Exchange > HomeHub test came back with... well nothing really, the nifty Exchange > House graphic disappeared (after 10 minutes) and I suppose the results page was due to appear but after another 10 minutes I was still looking at "transferring data from BT.com" in the bottom of my browser... If I manage to get it to complete the cycle later I'll post the result.
At all other times of day the broadband lives up to expectations. Any advise appreciated, we previous had no problems with BE Broadband except for dire connections to US/Japan Servers (Sony/Square Enix etc), which was pretty much a problem of insufficient bandwidth on their backbone network.
Additional information from BTHomeHub.home:
ADSL Line Status
Connection information
Line state:
Connected
Connection time:
9 days, 18:20:04
Downstream:
20,609 Kbps
Upstream:
1,276 Kbps
ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
2.1 dB / 6.8 dB
Line attenuation (Down/Up):
27.5 dB / 16.6 dB
Output power (Down/Up):
0.0 dBm / 12.6 dBm
FEC Events (Down/Up):
1086302352 / 0
CRC Events (Down/Up):
3453520 / 1589
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
65406711 / 1420
Error Seconds (Local/Remote):
0 / 364

A "lay" explanation is this.
As IMJ has stated, at night the noise margin is dropping to a level whereby it becomes difficult for the DSL to bitload the data into the ADSL spectrum without undue error correction and bitswapping, and often increased error rate.
This situation tends to throttle down throughput .... and if it got worse, which clearly it isn't doing, it's just staying at a poor level .... the modem would drop the connection, and renegotiate .... and come back with target margin, at which juncture it would bitload and throughput would return to normal.
So what IMJ is saying is ... if it doesn;t drop and continues to hobble along .... force a drop, or reset it, and it will come back as if it had dropped by the modem forcing a drop.
In the end DLM will hopefully get hold of the situation and set the line parameters in a fashion which will sustain a connection and bitload properly 24 hours a day .... but sometimes it needs help, and especially if it didn't linetrain properly.
If it continues manual intervention is useful to set the noise margin accordingly until the line has re-trained.
Resetting the hub or modem is not a good idea with DSL, however in this instance if an automatic cure is not forthcoming, it is the ONLY time I would advocate a router reset, especially at night, when margin is depleted.

DV2000 runnning really slow. Replace HDD?

Hi.
I have a Pavillion DV2000 laptop (p/n EQ883AV). It's running really slow lately. Everything from IE to Office applications take a really long time to load, and to respond. I know the computer is getting old so it's probably time to replace it soon, but I'm trying to get it to last just a little bit longer.
Would replacing the hard drive help speed things up? I'm assuming the current hard drive is 5400rpm, so if I upgraded to 7200rpm (assuming this model can accept that) would that noticeably affect performance? If so, would any 2.5" SATA hard drive work in this model?
Also, this model has 1GB RAM, so I'm also wondering if going to 2GB would boost the performance as well. If so, what would the right type of RAM be for this model?
Thanks for any help.
-Chad

chadmaca wrote:
Hi.
I have a Pavillion DV2000 laptop (p/n EQ883AV). It's running really slow lately. Everything from IE to Office applications take a really long time to load, and to respond. I know the computer is getting old so it's probably time to replace it soon, but I'm trying to get it to last just a little bit longer.
-Chad
Do you run any anti spyware utilities on a regular basis to purge unwanted things lurking in your system that can slow it down? Two of the ones I run several times a month are Spybot S&D and SUPERAntiSpyware. Both are free downloads. Whenever my mom calls and says that her PC is running slow I go over there and run those two utilities plus Windows Disk Cleanup and Disk Defragmenter at the end and it speeds things up again.

Restarted server, now it won't boot. "returning from start, res=true"

I restarted my 10.4.10 server and the bugger doesn't want to come back up. The grey apple splash screen pops up for a few seconds and then it dumps me into single user mode with the following:
returning from start, res=true
What is this? How can I get my server back up? I'm currently running disk util.

Phew, FIXED! Sorry I didn't update this any earlier. I booted in verbose and found that I was being booted to Single User mode after the system couldn't find the hostconfig file. Strange that it was missing. Minutes before restarting, I was changing some system prefs and the system stopped responding. I'm assuming this hiccup caused some kind of corruption in the hostconfig file. Anyway, I created a new hostconfig file and all is well! I just had to turn on my services once the system was up.

Really Slow Broadband Following Return From Holida...

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