Really specific problem with CS2

I have a user who has Adobe CS2. She uses Photoshop for most of her work. She has a strange problem and I'm hoping someone here has encountered it before. She creates her graphics using Photoshop, then imports them into Microsoft Word documents to print. Frequently, she uses the Adobe PDF print driver to create PDF files.
Here's the problem: after awhile of printing PDFs using the driver, she loses her ability to print. The error tells her that no printer driver is installed. It makes no difference which printer we use (her local Canon printer, our network printer or the PDF printer). Once this happens, she also loses the ability to print from Photoshop. She gets the same error.
Here's the complication... she IS able to print from Excel, Outlook, Publisher, Illustrator, and various other programs. She can also print from the Adobe Acrobat Reader. The only two programs that lose the ability to print are Photoshop and Word. Nothing I've tried works. Once she reboots her computer, all is well for awhile.
Here are the specifications of her computer:
CPU: Intel Core2Quad at 2.66GHz
Memory: 8Gb
Hard Drive: 250Gb
Video: PCIe 2Gb nVidia
OS: Windows Vista Ultimate 64 SP2
Suite version: CS2
Can anyone offer any help, please?!?!?! I'm desperate here.
Thanks, in advance.

I could be confusing printing drivers here, and if so, please forgive me.
It seems that there is a print "spooler" sub-application with the Adobe PDF printer driver. It's a helper app. I wonder if its buffer is being filled, and not emptying. If this is the case, you should be able to observe it loading and noting the memory, both physical and virtual, that it is using. Might need to start the PDF print function from Word, quickly note the load size, observe it under load and note, and then see if it goes back to the initial load state.
I had a similar issue with a very old PS driver for my Epson Stylus-Pro XL. I could print a couple of large format prints, and then it would fill up the spooler and just choke until re-boot. In my case, the 3rd party supplier had a newer driver with a better spooler. You could do a reinstall of the Adobe Printer driver, in hopes that it fixed any issue.
Good luck, and I wish that I could recall more of the details of my situation, though there were enough differences, that I may be well off base.
Hunt

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Message Edited by Mortal_Quietus on 2-29-2004 06:36 AM

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CS3 still had issues with the preferences becoming corrupt, so a possible workaround would be to reset the preferences.
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Third party software Illustrator Repair Kit also must be good solution
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My experience with Win98 is that it is not a very stable system, regardless of software used. For example, Win2000 and XP are far more stable than 98. I've had it crash on its own if I leave the computer on for several days.
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Really having problems with organising documents in pages. For example, deleting pages deletes the whole section and I cannot insert a section break as its greyed out & sending an object to background deletes several pages - what the **** is going on???

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Hello, Gonzalo andres.
Thank you for visiting Apple Support Communities.
I had an issue with this after upgrading to OS X 10.9. I would verify that the gestures have been configured in System Preferences > Trackpad > Scroll & Zoom/More Gestures.
OS X Mavericks: Change keyboard, mouse, and trackpad settings
http://support.apple.com/kb/PH14317
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http://support.apple.com/kb/PH13804
Cheers,
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Try deleting this plist:
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Start there to be sure all fonts that are in play come out with a clean bill of health.
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Specific Problem with Library Module 1:1 Preview Loading

Hi everyone. I've spent hours searching Google & forums for specific tips to try but I've found nothing that solved my problem. I have a very specific problem loading 1:1 previews in Lightroom 3.3 while zoomed to 1:1.
When I initially import a shoot (usually 3000 to 6000 images), I always render 1:1 previews during import. My understanding is that this activity writes full-sized previews to the "Previews" folder, but I also have observed that .DAT files are created in the "Camera Raw Cache" folder. I have my Lightroom Previews folder and my Adobe Camera Raw Cache folder on the **same** solid-state hard disk, which is dedicated to Lightroom.
When I browse these newly-imported images in the Library module in Loupe view at 1:1 zoom, it's very zippy and fast to switch between images. The images load without any message at a lower resolution, and then "snap" to full resolution after 0.25 to 0.5 seconds. No "Loading" message appears.
However, once the previews have "sat around for a while", even if they are still supposedly available in the Previews folder, loading the image at 1:1 in Loupe as described takes 3-5 seconds. Shortly after going to an image, the message "Loading..." is displayed (it doesn't say where from), and 3-5 seconds later, the full res image appears.
This has nothing to do with changes to image settings requiring re-rendering of the preview. These are images that I've imported but haven't browsed in a while. I know that the previews are valid, because I can go to "Library > Previews > Render 1:1 Previews", and the task will complete within 20 or 30 seconds without re-rendering any photos after examining them and apparently finding that there are still valid 1:1 previews for all 4000 of them. After doing this "re-render," the slow loading behavior is the same as before, because the re-render process always completes without actually updating the previews that it found are already there and presumably decided were still valid. Discarding previews by "Library > Previews > Discard 1:1 Previews" and then trying to re-render them also does nothing, because LR3 apparently doesn't immediately delete the discarded previews, so they are picked back up again As-Is by the re-rendering process.
If I had to guess at the reason for this behavior based on the symptoms, I would say that it seems like Lightroom is forcing itself to re-render 1:1 previews upon browsing to images that are older than a certain age (very possibly the same "30 days" after which the 1:1 previews are supposed to be discarded).
Now, I've also observed that deleting the DAT files in the Camera Raw Cache folder has no adverse impact on load speed (which is what I would have expected to see if LR3 was looking for and loading images from this cache instead of the Previews folder).
What this means to me is that once the image previews reach this "outdated" state, I can't get fast 1:1 browsing performance in Loupe with any reliable procedure other than manually deleting [in Windows Explorer] the entire Preview folder and then re-rendering the 1:1 previews for this shoot. This is of course terribly inconvenient when there are recent previews that I want to save.
Note: I do not have any slowness under any circumstance when browsing at "Zoom to Fit". This is only a problem when I'm browsing at 1:1 zoom (like when I'm comparing sharpness between a set of photos).
Note: For images with the slow behavior described, once the image has been loaded once at 1:1 zoom, it's henceforth snappy again when returning to the image (as if Lightroom was once again accepting the Preview file as valid).
So, here's a summary:
Previews (X:\Lightroom Catalog Previews\) and Camera Raw Cache (X:\Lightroom Cache\) are on same, dedicated, fast drive
1:1 previews from recently-imported files load full-res at 1:1 zoom in less than 1/2 second.
Older 1:1 previews take 3-5 seconds to load full-res at 1:1 zoom, even though the previews are supposedly being loaded from still-valid 1:1 previews in the Previews folder.
I'm really tired, so i hope this makes sense. I don't see how this could be a hardware problem, because I get good performance with recently-imported images. I'm running LR3.3 on Win 7 Pro x64 with 8 GB of RAM and a 2.4 GHz Intel Core2 Quad CPU. Never had LR3 beta installed - upgraded to 3.0 from the last 2.X version. After upgrading, in response to this exact issue, I deleted my entire previews folder and rebuilt, but I continue to have the exact same problem on every shoot that I import. It's most noticeable on the large shoots, because I end up having to browse at 1:1 zoom to compare a set of similar images.
Only workaround I've found: in Windows Explorer, manually delete the Previews folder. Return to Lightroom and rebuild 1:1 previews. This forces the previews to be rebuilt for all images.
Another possible workaround I am going to experiment with: setting the Previews to "Do Not Discard", in case the defualt "Discard after 30 days" that I've used is causing or contributing to the problem. If Lightroom is actually discarding the images after 30 days but forgetting that it had discarded them when asked to re-render 1:1's, maybe setting to "Do not discard" will bandage that problem by never discarding them to begin with.
All right, I'm falling asleep at the keyboard. I'm afraid to add more details as they may become incoherent. Hope to hear some good news, as fixing this problem would make my LR3 experience so much more pleasant.
Can anyone assist with this problem?
- Tyson

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Ian Lyons wrote:
The behaviour after previews have been around for a while (i.e. previews for unedited images) is not normal. There have been a few other reports of similar behaviour, but no real clues as to why it happens.
Yes - this is my problem. Previews should still be valid, and "Library > Previews > Render 1:1 Previews" says the images are still valid, but then Loupe rebuilds them anyways.
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Ian Lyons wrote:
If everything was working correctly, the setting for discard shouldn't have any effect on whether the previews go stale or not. ...
My understanding is that if everything were working as intended, the "setting for discard" that I was referring to (Edit > Catalog Settings > File Handling > "Automatically Discard 1:1 Previews") should be the sole determinant of whether 1:1 previews must be rebuilt for images with unmodified settings.
For example, if I import an image and render a 1:1 preview, and if I set the "Auto Discard 1:1" setting to "30 Days", and if I make no changes to the image's settings, then I would expect that the image should render quickly (under 1/2 second) at 1:1 zoom in Loupe view for the next 30 days. On the 31st day, I would expect the image to take longer to load as a new 1:1 preview was rendered and stored, and then I would expect this new preview to be retained for another 30 days.
I would furthermore expect that the 30-day counter would be reset every time the image was re-rendered (i.e. if I go into Develop and change something).
To a certain extent, this is functioning correctly on my system. When I go to one of these "problem images" that inexplicably load slowly, returning to them subsequently is quick. I think my problem is just, as Rob suggested, that some part of Lightroom's "brain" has wacky ideas about whether an up-to-date 1:1 preview exists or not.
If I choose to "Never" automatically discard 1:1 previews (which is what I just switched to), then I should "Never" see unmodified images taking 3-5 seconds to "Load" at 1:1 zoom in Loupe.
Since I just nuked my Previews folder again last night and re-rendered 1:1's overnight for a 3000 image shoot, it might be a while before I start encountering this bug again. I will certainly post any further related experiences here and will keep checking for anyone who has further insight.
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Ian Lyons wrote:
...we know that Lr3.4 RC fixed the manual discard bug, so, if I were you I would focus any further tests on Lr3.4RC.
Thanks for pointing this out. I will upgrade to 3.4RC - at least then I will be able to force a rebuild of previews from one shoot without having to manually delete the previews for my entire catalog. I'll no longer have to throw out all the food in the refrigerator just because something smells funny.
function(){return A.apply(null,[this].concat($A(arguments)))}
Ian Lyons wrote:
The DAT files are created at the same time as Library previews. However, they are only used in Develop module.
Yes, I definitely agree with this (although, the Cache is probably also used while rendering new previews after "Quick Develop" changes in the Library module....). I posted my observations to this effect just in case someone else wondered the same thing I did. It is clear that the DAT files get written every time a preview is rendered for RAW file. Rob, now that I'm thinking with a clearer mind, I think the only thing these Cached files are used for is if you "return" to recently rendered settings in Develop or Quick Develop - then, that particular combination of settings yields a match in the cache, and LR loads the image from the Cache into Previews and onto the screen. It is logical that the cache wouldn't help us when going to new settings, because the new settings would create a partially or completely different rendering than any other combination of settings. Adobe may be going to more advanced levels of "reusability" than this, but I'm sure this is the general state of things.
You may want to open back up write access to that Cache folder...
Thanks, Rob & Ian!
So, my question, or bug report, still remains for now - why am I biting into a bag of chips marked "Fresh" and finding them Stale? And why does it say "Paper Jam" when there is no paper jam?

Ongoing problem with CS2 Photoshop

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The projects I work on often call for close-up photos of products or people. Rather than fiddle with the backgrounds, I've found it more time-effective to focus on the subject and either eliminate or replace the background, as needed. To achieve that, I usually just trace around the subject with the polygonal lasso tool . . . remove the background and add whatever background I want to a second layer.
I don't know what I've been doing wrong, but for some reason, the image I'm working on has always jumped around a bit; but now it's happening so often, it's almost impossible to complete projects. (And don't talk about frustration. I have to keep the windows shut so our neighbors' kids can't hear my responses.)
At first I thought image were just jumping around on the PS page, but realized recently that actually the screen is jumping back and forth between PS and the desktop.
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c,
As this appears to be a Photoshop-specific issue, why not post in the Photoshop forum for your platform where those experts hang out?
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Hello,
I first apologize for using Google Translate :-(
I have a problem with InDesign not solve. It is for a digital publication.
My goal is:
A 'gallery' button is pressed and the ball image appears with three buttons: "Previous image", "Next image" and "close gallery".
I do not want the gallery to be visible, or buttons that control, until the button is pressed "gallery", so I think all buttons except "gallery" with the "hidden until activated" option selected.
I want the gallery, and buttons that control it, disappears when I press the button "close gallery".
What I call "Gallery" is an image that fills the screen.
After placing the image on your site have become the property button "Hidden until activated."
Then convert this button in order to several states (what I will call "button states") and by the successive states with the images I want to show in the gallery.
I think the interactions of the buttons.
When button "gallery" I assign the following "I click the"
- "Go to state"
- Hide "gallery"
- Show "close gallery"
- Show "previous picture"
- Show "next image"
- Show "button states."
The buttons "Previous Image" and "Next Image" are assigned, respectively, to go to previous state and go to the next state.
When button "close gallery" I assign the following "I click the"
- Show "gallery"
- Hide "close gallery"
- Hide "previous picture"
- Hide "next image"
- Show "button states."
The buttons "Previous Image" and "Next Image" are assigned, respectively, to go to previous state and go to the next state.
When button "close gallery" I assign the following "I click the"
- Show "gallery"
- Hide "close gallery"
- Hide "previous picture"
- Hide "next image"
- Hide "button states."
I put it up and working properly until I press "close gallery". Then I hide the buttons "close gallery", "previous image" and "next picture" but it keeps me visible "button states" showing the last image that was shown.
Do not know how to fix this and I'm going crazy!
Please can anyone help me?
The solution may be another approach but without using "Folio Overlays".
Thank you very much.

I've moved your post to the DPS forum.
I'm afraid the way you're doing this is not going to work with DPS.
This should all be done with a multi state object. The first state would contain nothing but a button to go to the first state. After that set up each state with the proper buttons. Without seeing the file it's a bit difficult for me to envision exactly what you want to do.

A really annoying problem with a button/movie clip

I am having a problem with a button! its driving me insane
because i managed to do it last week, but that was by chance and
now i can't remember how i did it!
I can get the button (i'm using gelright from the common
libraries panel) and convert it to a movie clip(by pressing F8) and
even attach a behaviour but when i play the movie it doen't work!
when i move the curser over the button it changes into a hand, but
will not act like a button, even though i have set the behaviour to
'on release, go to and play keyframe 2'.
Please help me, for the sake of my laptop goin through the
wall!

virgosam20 wrote:
> first, i found the button i wanted in the common
libraries (gelright) and
> added it to the stage. I resized it and converted it
into a symbol as a movie
> clip. Then it got added to my library.
> Then i deleted it from the stage and replaced it with
the movie cip version i
> had just converted it to. so now i have the same object
on the stage, but now
> its a movie clip and not a button.
ok - you are running yourself around in circles - why did you
delete it to the stage only to add it
again? once you converted it to a movie clip, you had what
you wanted on the stage - but then you
deleted it and dragged another instance of the same symbol
back onto the stage - there's no reason
to do that.
> Then i double clicked on it to bring up the movie clip
timeline, but instead
> of saying 'top, down, over, hit' (or whatever it says),
it jsut said 'layer 1'
> (but this was not my original stage as i have a number
of layers on that one).
Right - this is expected because yoyu are now inside the
movie clip timeline - not the button timeline.
> When i double clicked on it again, it brought up the
right headings (top, down,
> over, etc),
Right - because by double clicking the button symbol you were
then brought to "edit mode" for the
button symbol.
but there were about 5 layers that showed the different
layers for
> the original button.
Huh? What "5 layers"? What do you mean "original" button -
per your description there has only ever
been 1 button you have been working with.
> I think i have to add the button to each of the
headings, bt there is no room,
Lost you completely now - what do you mean add the button to
each heading? I have no clue what you mean.
> as when i did it before, there was only one layer for it
and i had to insert
> the key frames myself.
Still losing you here.
> I then added a behaviour to it using the Behaviours
pannel, (selected
> movieclip, then 'go to and play....') and it appears in
the behaviours pannel.
> But when i got to Play Movie, although the curser
changes into a hand, the
> button does not work.
That's because you are applying a behavior for a button to a
movie clip instead.
I think you went wrong when you converted the button to a
movie clip - i have no idea why you did
that or why to think your button needs to be in a movie clip.
>
> Hope that can help you with what i've done and you can
tell me where i've gone
> wrong.
>
I just think you don't understand how timelines, symbols or
buttons work yet in flash.
1. drag a button to the stage.
2. select it and open the Behaviors panel (dont double click
it to edit it).
3. add your actions.
4. test movie.
(no need for a movie clip here.
-chris

Performance problems with CS2 under Vista

I used to run CS2 under XP and everything was fine! A technical fault with the PC caused the hard drive to wipe itself, and for some silly reason I installed Vista when I reinstalled everything.
The PC is very powerful and has plenty of RAM, but CS2 runs very badly on it. It can run normally, usually for the first few seconds of use, but will inevitably slow down. Anything to do with an onscreen image, such as marking an area, painting, anything. I mean it really slows to a crawl. Positioning the cursor on a location and rapidly moving it to one side, there can be a delay of several seconds before it moves! This really makes the software unusable. Thing is, I cant tie down what it causing it. The CPU use hits 100% which is the obvious reason, but why it is, I dont know. There doesnt seem to be any disc access. Also, it doesnt depend on how large or small the image is. It happens even editing an image as small as 400x400. If there is one thing, then it may well be that it is when the image is enlarged so that it is bigger than the window it is displayed in. In other words, the scroll bars are present. It never seems to happen when they are not present. Does anyone have any ideas? All the drivers are fully up to date, nothing is causing problems. the machine scores 5.9 on the vista performance test and it has 4GB of ram.

Am I looking in the wrong place?
Were can it be modified?
I was adjusting it in the window color and appearance. Advanced. The only problem was that I couldn't adjust the color of the window frames under aero. Specifically things like the status bar. I currently use an old style windows setup because I can set everything to mid gray, including scroll barss, status bars and so on. It may be boring, but is best for the type of work I do.
By the way, I have cured the problem. Under Performance Visual Effects, I disabled all the silly stuff that is hardly ever used like "Slide theTask barar Buttons" and the problem went away. Some of these are not actually used unless you use Aero anyway. I don't know which one was causing the problem, but anyway, it's gone!
I would still like to be able to set all the colors under aero, so if anyone can tell me how, would be greatly appreciated.

Problem with CS2 and firefox 3.6x

i have a strange problem arising from a combination of photoshop cs2 and firefox 3.6x browser in XP sp3
when photoshop is minimised to the taskbar and then firefox is minimised, the focus of firefox seems to be passed to photoshop unexpectedly, turning its button dark blue and making it very difficult to maximise photoshop (repeated clicking and swapping of apps sometimes frees it)
has anyone else every experienced anything like this with 3.6?
i have installed 3.5.10 atm which works with no problem at all and holds its own focus when minimised.
Steve

None of those ideas worked. I used the Disk Utility and it indicated that all permissions were OK. I cleared the caches and cookies on Safari and FireFox, and even re-installed FireFox and deleted all of the old files associated with it. Both browsers brought up the Apple support website using the IP address, but neither browser would allow me to log into Apple support to follow this thread. I turned off the Firewall thinking it was the problem. I am running the PC and iMac through a router, then a dsl modem. Could any of those items be the problem?

Really specific problem with CS2

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