Really stuck getting my new 3gs to work - itunes not connecting/connection

Hi,
I appreciate that this has probably been posted before, but I am desperate for help. I got a new iphone 3gs at the start of the week. I'm not technically minded at all but having downloaded the latest version of itunes I simply can't get my phone to connect to it and therefore am sitting with a piece of machinery which I can't use and I don't know what else to do. I have tried all the fixes which I can find upon googling my problem and not a one has worked. Any further inspirartion would be appreciated.
The basic problem when I connect the phone is a message saying "itunes could not connect to the itunes store, the connection has timed out, please check your connection and try again" or words to that effect. My connection to the internet does appear to be fine as I have another internet explorer screen open and working away fine.
I ran the diagnostic test and the details are shown below, but when I tried to click on the iphone help but it was saying it couldn't find an internet connection, but well, see above comment!
My husband has an ipod which he originally set up itunes for earlier in the year but has now told me that he never actually managed to get itunes to work, the same messages were coming up then as I am getting now.
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
LENOVO 83267DG
iTunes 10.0.0.68
QuickTime 7.6.7
FairPlay 1.9.16
Apple Application Support 1.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.2.0.47
Apple Mobile Device Driver 1.49.0.0
Bonjour 2.0.3.0 (214.3)
Gracenote SDK 1.7.1.420
Gracenote MusicID 1.7.1.78
Gracenote Submit 1.7.1.106
iTunes Serial Number (have removed this info on purpose)
Current user is an administrator.
The current local date and time is 2010-09-10 13:18:10.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Video Display Information
Intel® 82945G Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {ECF7CF04-AEE1-4DE5-BA6D-5C9342E0ACF6}
Description: D-Link AirPlus G+ DWL-G520+ Wireless PCI Adapter - Packet Scheduler Miniport
IP Address: 192.168.0.3
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Fri Sep 10 11:52:20 2010
Lease Expires: Sat Sep 11 11:52:20 2010
DNS Servers: 192.168.0.1
Adapter Name: {1FCCCB2B-492C-41A3-8DCE-1BBFC829331E}
Description: Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
IP Address: 192.168.0.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Fri Sep 10 11:51:30 2010
Lease Expires: Sat Sep 11 11:51:30 2010
DNS Servers: 192.168.0.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple website was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
iTunes has never successfully accessed iTunes store.
* Device Connectivity Tests **
iPodService 10.0.0.68 is currently running.
iTunesHelper 10.0.0.68 is currently running.
Apple Mobile Device service 3.2.0.0 is currently running.
Universal Serial Bus Controllers:
Intel® 82801GB USB Universal Host Controller - 27C8. Device is working properly.
Intel® 82801GB USB Universal Host Controller - 27C9. Device is working properly.
Intel® 82801GB USB Universal Host Controller - 27CA. Device is working properly.
Intel® 82801GB USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod touch (2nd generation) running firmware version 3.1.3
Serial Number: (have removed this info on purpose)
iPhone 3GS running firmware version 4.0.1
Serial Number: (have removed this info on purpose)
** Device Sync Tests **
Sync tests completed successfully.
Thanks in advance for any help which can be offered,
Caralyn

Have finally stumbled on the solution - my anti virus!

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