Rear Camera will not auto focus
For the last 3 days my BlakcBerry's rear facing camera will not focus and takes blurry pictures. Front facing camera seem to be unaffected and takes good pictures. Have done soft and hard reboots and battery pull.
I am having the same issue. On another page people have said it's because the camera is stuck so they've fixed it by tapping the lense or smacking the phone against their hand by the lense and some people have fixed it by dropping it but none of those things have worked for me. Yesterday I shook my phone and it focused again but later on when I went back into the camera to take another picture it was back to not focusing anymore...
Similar Messages
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I updated to 8.1.3 and my rear camera will not focus. I erased and reinstalled and still have the problem. Any advice?
Hello jonesrob,
Thanks for using Apple Support Communities.
From your post I see that your photos and video taken with the rear camera on your iPhone are not in focus after updating to iOS 8.1.3. When you restored your iPhone, did you restore from a backup? If so then I would like you to please restore to the factory settings by following the directions in the article below.
Use iTunes to restore your iOS device to factory settings - Apple Support
If you had already restored to the factory settings and the issue persists, then it's time to seek service for your iPhone.
iPhone Other Repair Options - Apple Support
Have a good one,
Alex H. -
My camera doesn't focus anymore, I didn't drop it or get it wet either. The front camera still works like it should. I even updated my phone to 8.2 today and still it didn't fix the problem.
Hello Jeremy76504,
Welcome to the Apple Support Communities!
I understand that you are having an issue with the camera on your iPhone not focusing as you would expect. In this situation, I would recommend reading over and working through the troubleshooting steps in the attached article.
Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
Your photos are blurred or out of focus
If your photos are blurred, out of focus, or have dark spots, try these steps:
Make sure that the camera lens is clean. If you need to clean the lens, use a microfiber cloth. If you see dirt or debris inside the lens, take your device to an Apple Retail Store or Authorized Service Provider for more help.
Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
With iPhone 6 Plus, a metallic case or magnetic lens could interfere with optical image stabilization. If you have a metallic case or magnetic lens attachment, try taking a picture without it. Then compare the quality.
Adjust the focus by tapping on the person or object in the preview screen. You’ll see the screen pulse or briefly go in and out of focus as the camera adjusts. In photo mode, try to stay steady when adjusting the focus. If you move too far in any direction, the camera will automatically refocus to the center. In video mode, you can adjust the focus before you begin recording.
If the color seems too bright, or you see double-exposures of moving objects, make sure that HDR is set to Auto or Off. Tap HDR at the top of the screen to choose a different setting.
Have a great day,
Joe -
I have an iphone 4 and my camera will not focus. Has anyone else had this problem?
I have an iphone 4 and my camera will not focus when I try to take a picture or a video. Does anyone have any idea what could be wrong with it?
Hi there jeri289,
You may find the troubleshooting steps in the article below helpful.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Camera isn't functioning or has undesired image quality
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W. -
LG 3G ... camera will not focus
I recently started having a problem with my camera. All the pictures I now take are very blurry. Its like the camera will not focus. Lens is cleaned and does not have any scratches or damage. Front face camera works perfect. Anyone have any idea what could be the issue?
Hi SMoores10- Let's get that shutter snapping again! Does the camera respond to focus when taping the screen? Are you using the default Camera application? Does the camera respond the same when taking pictures with other apps like Instagram, Snapchat or 3rd party Camera app?
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport -
My camera will not flip from the rear camera to the front. It is the iPhone 5 and I got the ios7. Is there anything I can do?
Thank you fablepd,
I tried downloading “Awesome camera”. Seems like a nice App. The front/back switch does not work within that App.
Switching to back camera in the normal Camera App brings up a blurred picture of what the back camera is seeing and freezes the app. Force quitting Camera App does not bring it back to live until after a long time. Problem still persists.
iPhone 5 64GB, iOS 7.0.6. -
My iPhone 5 rear camera was not working, now the rear camera is also not working. I have procured the phone in 2012 from San Fransico. USA Can anyone help me, please?
No one here can help you. If your phone is no longer under warranty, a third-party repair shop will most likely be your best bet. You can't mail the phone to Apple, in the US, as Apple does not accept international shipments. You could mail it to a friend/relative, in the US, & they could take it to an Apple store for you. Some Apple stores repair iPhones. Otherwise, you're looking at an out of warranty replacement.
Good luck. -
Hello, my iphone 5s fell, thereafter i tried taking a picture, the camera app just shows a black screen and hangs, the front camera works on other apps (such as facetime and skype) but the rear camera is not working, all other apps work perfectly well, how do i resolve this
Double tap Home button and delete Camera app from multitask-list.
Do a
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
If problem persist, make an appointment with genius bar for evaluation. -
N95 - Does your camera clicks when auto focus (hal...
N95 - Does your camera clicks when auto focus (half-pressed)?
When i press the camera button half way through it makes a noticeable "click" noise after locking on an object.
It doesn't make the clicking noise when i press the camera button one time without manually auto focus.
Any ideas?
ThanksYep, exactly that.
Green - Focus lock acheived - OK to take picture and it should come out in focus.
Red - No Focus lock - will still take a shot if you fully press shutter button though.Message Edited by luckieb on 27-Apr-200708:37 PM -
I have an iPhone 4S with iOS 7.0.2 rear camera does not work
My rear camera has not been working ever since I have updated. Should I visit the apple store or wait for 7.0.3?
WORKAROUND FOUND ! Download and install "Awesome Camera" app and take a picture with that app. After 1-2 seconds of standby, it will work. Then you can go back to default Camera app which would work again.Please let me know
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ISight is not auto focusing .. any ideas?
that's it , it's not auto focusing, I can make it to focus using external apps like iGlasses....
**** , help ?Are you sure you have not configured iGlasses to allow Manual Focus ONLY? If that is not your problem, consider the following.
iSight's auto-focus needs plenty of light to work best. If you are testing in a work area that is not brightly lit, add plenty of light and test again.
If you have not already done so, try another Firewire cable. You should also try plugging iSight into another Firewire port. Finally, try your iSight on another Mac. These suggestions will help you rule out cable, connection, or computer specific problems.
If you have not done so already, test with more than one application that can use iSight . This will help rule out program software problems.
See if the focus testing suggestions in the second part of How to test your iSight to ensure it is functional give you any ideas that you have not already considered.
My only other suggestion that might help you is to disconnect all Firewire cables from your G5 iMac. Then download and apply the Mac OS X 10.4.8 Combo Update (PPC). Repair permissions after you restart your Mac. Finally, reconnect and check your iSight again.
Users have reported fixes to a variety of audio, video, connectivity, and software conflicts and unreliability issues after properly applying the Combo Updater. Using the Combo Updater to update to the current Mac OS X version also often seems to correct problems that exist with earlier 10.4.x versions.
If the suggestions above do not help you correct your problem, my only remaining suggestion for restoring your iSight's auto-focus is to contact your Apple Service Technician for service. There are no user serviceable parts in iSight.
Jim
Mac OS X (10.4.8) G5 DP 1.8 External iSight -
Hello, I IPAD3 to upgrade 6.0 system, rear camera can not open up, open the camera stuck in the rotating screen
Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank. Be patient, the device will power ON again in the normal way. It is app and data safe!]
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I have done absalutely nothing to my 4g apple ipod touch, and it over heats, won't hold a charge, and the front camera will not work. I bought this brand new in december, and i've barely used it. I've tried restarting it and everything, I honestly think this is out raging because i spend over $200 on this. To have for music and instagram. I use it about an hour a day, but i've only been using it for about 3 months although i've had it since December. Any suggestions that may help me?
Try:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod
If still problem make an appointment at the Genius Bar of an Apple store. -
I upgraded my iPhone 4S to iOS 7.0.2 and now my phone will not auto-connect to the home wifi network. Each time I leave and return to within range of the network I have to remember to manually connect, otherwise it continues to use 4G for data. The credentials are saved (all I have to do is tap it to connect) but just won't happen automatically any more.
Is anyone else seeing this problem?Tried the reset multiple times. No go. Before the IOS 7.0,2 update my devices were connecting to home WIFI eventually.
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Captivate 7: slide with mouse will not auto advance after publishing
After I export my Captivate video, any slide that has a mouse object on it does not auto advance. I suspected that maybe the clicking sound file default attached to the action may have become corrupted, so I opened the sound file attached to "single-click" from Captivate. In the VisualClicks folder, there were no sound files. So, I opened the ClickSounds folder and attached the Mouse.mp3 file to this action. After publishing the training, the slide still will not auto advance. The slides that do not have the mouse action advance automatically as they should. The sound file may not be the issue (going to try to uncheck all of the Mouse Click Sound check boxes and republish to see if that helps).
Was hoping to find a solution for future videos.
Each slide is basically a layer of audio > slide > png file > the occasional smart object and/or text > mouse. I have no quizzes or video.
When publishing I use the following setup swf/html5 with swf + html5 checked and scalable HTML content checked. We use Google Chrome and I've had numerous people try my HTML link after I've uploaded all files and everyone has the same issue.
1- Do you happen to know why the mouse action would cause the slide to not auto advance, and if so please let me know a solution so the user doesn't have to click next. If the mouse itself isn't the culprit, any other suggestions on what could cause this?
2- Is there a way to make changes to the audio or override the mouse properties on all slides? I tried right clicking and "use the current mouse pointer for all slides" but it didn't change any of the properties. Thankfully my video is only 110 slides or it would have been even more painful.
Captivate 7
Windows 8.1Of course! Here ya go
For the record, I did create a new project with only two slides to try and duplicate the issue. I had the same problem. I unchecked the Mouse Click Sound check box, republished and the slide auto advanced. I'm wondering if a default sound file was somehow moved or deleted? I discussed uninstalling and reinstalling C7 onto my laptop, but that's a frustrating solution haha
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