Rear camera will not focus after updating to 8.1.3.   Any adviceY  Already tried erasing and reinstalling.

I updated to 8.1.3 and my rear camera will not focus.   I erased and reinstalled and still have the problem.  Any advice?

Hello jonesrob,
Thanks for using Apple Support Communities.
From your post I see that your photos and video taken with the rear camera on your iPhone are not in focus after updating to iOS 8.1.3.  When you restored your iPhone, did you restore from a backup?  If so then I would like you to please restore to the factory settings by following the directions in the article below.
Use iTunes to restore your iOS device to factory settings - Apple Support
If you had already restored to the factory settings and the issue persists, then it's time to seek service for your iPhone.
iPhone Other Repair Options - Apple Support
Have a good one,
Alex H.

Similar Messages

  • Rear camera doesn't focus after update iOS 7

    Rear camera doesn't focus beyond a few inches since I did the iOS 7 (and 7.0.2) updates. Front camera still works.
    Both iCamera and Camera+ are affected.
    Have done phone reset.
    Anyone?

    I did a hard reset (press and hold the home button and the power button until the unit shut off) and when it came back on, the camera focus works again. Halle-freakin-lujah!

  • My rear camera will not focus on my iPhone 6plus, I updated to 8.2 today to see if it fixed it but it didn't, what is the reason for my camera to just stop working?

    My camera doesn't focus anymore, I didn't drop it or get it wet either. The front camera still works like it should. I even updated my phone to 8.2 today and still it didn't fix the problem.

    Hello Jeremy76504,
    Welcome to the Apple Support Communities!
    I understand that you are having an issue with the camera on your iPhone not focusing as you would expect. In this situation, I would recommend reading over and working through the troubleshooting steps in the attached article. 
    Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
    Your photos are blurred or out of focus
    If your photos are blurred, out of focus, or have dark spots, try these steps:
    Make sure that the camera lens is clean. If you need to clean the lens, use a microfiber cloth. If you see dirt or debris inside the lens, take your device to an Apple Retail Store or Authorized Service Provider for more help.
    Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
    With iPhone 6 Plus, a metallic case or magnetic lens could interfere with optical image stabilization. If you have a metallic case or magnetic lens attachment, try taking a picture without it. Then compare the quality.
    Adjust the focus by tapping on the person or object in the preview screen. You’ll see the screen pulse or briefly go in and out of focus as the camera adjusts. In photo mode, try to stay steady when adjusting the focus. If you move too far in any direction, the camera will automatically refocus to the center. In video mode, you can adjust the focus before you begin recording.
    If the color seems too bright, or you see double-exposures of moving objects, make sure that HDR is set to Auto or Off. Tap HDR at the top of the screen to choose a different setting.
    Have a great day,
    Joe

  • Rear Camera will not auto focus

    For the last 3 days my BlakcBerry's rear facing camera will not focus and takes blurry pictures. Front facing camera seem to be unaffected and takes good pictures. Have done soft and hard reboots and battery pull.

    I am having the same issue. On another page people have said it's because the camera is stuck so they've fixed it by tapping the lense or smacking the phone against their hand by the lense and some people have fixed it by dropping it but none of those things have worked for me. Yesterday I shook my phone and it focused again but later on when I went back into the camera to take another picture it was back to not focusing anymore...

  • I have an iphone 4 and my camera will not focus.  Has anyone else had this problem?

    I have an iphone 4 and my camera will not focus when I try to take a picture or a video.  Does anyone have any idea what could be wrong with it?

    Hi there jeri289,
    You may find the troubleshooting steps in the article below helpful.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Camera isn't functioning or has undesired image quality
    If the screen shows a closed lens or black image, force quit the Camera app.
    If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
    Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
    Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
    Try turning iPhone off and then back on.
    Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
    Try to remain steady while focusing:
    Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
    Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
    Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
    Note: Video-recording features are not available on original iPhone or iPhone 3G.
    If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
    Issue not resolved
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    -Griff W. 

  • LG 3G ... camera will not focus

    I recently started having a problem with my camera. All the pictures I now take are very blurry. Its like the camera will not focus. Lens is cleaned and does not have any scratches or damage. Front face camera works perfect. Anyone have any idea what could be the issue?

        Hi SMoores10- Let's get that shutter snapping again! Does the camera respond to focus when taping the screen? Are you using the default Camera application? Does the camera respond the same when taking pictures with other apps like Instagram, Snapchat or 3rd party Camera app?
    Thank you,
    YaleK_VZW
    Follow us on Twitter @VZWsupport

  • MBP 17" will not restart after updating Java... why?

    MBP 17" will not restart after updating Java...why?
    It would actually try to restart for about 10-15 seconds but would quit and then shut down. Tried using P_R_Command_Options but that too failed and again it just shut down. Tried using D at startup which ran a test of the hard drive. No issues there which tells me there's a software problem.
    Can any one help?

    Disk Utility suggest reformating
    Reformatting is not a Recovery Aid. When Disk Utility suggests reformatting, it is because it considers your drive unsalvageable. Yes, you lose all the data on the drive when you reformat.
    And yes, Mac OS X Extended, journaled is the method you will need for a Mac OS X Boot drive.
    You should also consider buying a replacement drive to have on hand the next time this internal drive gives you the slightest bit of trouble. Possibly an external enclosure to put it in as well. and it would not hurt to go ahead and Install Mac OS X on it and try booting from it, to make sure it is ready.
    And make sure your Backups are current, as the next time that internal drive screws up you may get no warning whatsoever.

  • My 3G connection is not working after updating to iOS 6.1. I have tried all possible solutions like resetting the network, restarting the iPad

    My 3G connection is not working after updating to iOS 6.1. I have tried all possible solutions like resetting the network , restarting iPad , ...

    The same story. No 3G after updating to 6.1.  Told my daughter temporarily not to do an update on her iPad with 6.01. We've exchanged SIMs. I inserted her SIM in my iPad - 3G appeared immediately. And my SIM in her iPad with ios 6.01 also WORKS FINE. We use the same provider - Megafon Moscow. After attempting to revert SIMs to original configuration, 3G disappeared on my iPad again. Don't know what's going on with SIM during the update to 6.1

  • I am getting the following error message when I try to import photos into iPhoto from my camera: "/private/var/folders/GB/GBl4wh8-ELqUVMI5dO-ryU   TI/-Tmp-/iPhoto/DSCF2033.JPG".  Have already tried removing and reinstalling iPhoto to no avail.

    I am getting the following error message when I try to import photos into iPhoto from my camera: "/private/var/folders/GB/GBl4wh8-ELqUVMI5dO-ryU   TI/-Tmp-/iPhoto/DSCF2033.JPG".  Have already tried removing and reinstalling iPhoto to no avail.

    Does this happen if you try to Import to Library within iPhoto, or is it when you connect your camera (and which is set to automatically use iPhoto) that this error message occurs?
    If you open Image Capture > Preferences is iPhoto selected as the choice when a camera is connected?

  • My camera will not focus close up, My camera will not focus close up

    When I want to take a close up of say a document or use my laser reader it will not focus.
    Any suggestions what could be causing it?

    Hello Robert,
    Thank you for the details of the issue you are experiencing with your iPhone camera.  I recommend following steps 3-8 below when experiencing an issue like this:
    Camera is not functioning
    If the screen shows a closed lens or black image, force quit the Camera app.
    If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
    Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
    Third-party cases can interfere with the autofocus/exposure feature and the flash (iPhone 4 only); try removing the case if you have image-quality issues with photos.
    Try turning iPhone off and then back on.
    Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
    Try to remain steady while focusing:
    Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center. Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
    Video: Adjust focus before you begin recording. After recording begins, you cannot readjust focus until you stop recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll. Note: Video-recording features are not available on original iPhone or iPhone 3G.
    If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
    You can find the full article here:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • FaceTime will not run after update to 10.6.7

    Updated the OS to 10.6.7 earlier today. Tried to run FaceTime this evening, and found that it will not start. First indication of a problem was that the FaceTime icon was missing, instead a generic icon was present. Tried to start FT, and found that the computer will not let it start. Was told that this version of FT is not compatible with the installed OS.
    I then did something that was probably wrong, but I deleted FT, in hopes that I could then download the latest version of FT from the AppStore. Not only did that strategy not work - I am still told that FT is already installed on this Mac, so cannot update it - but I no longer have FT in any version on my Mac.
    Probably should have waited to download and install the OS update, but that is history now. Instead, I have two Apple apps that will not work after running the update.
    Any Ideas??

    Reinstall the app from the Applications install disk that came with the computer. That will fix icon issues, and make sure that the version is correct. FT apparently has not been updated since the 'early 2011' MBPs came out, so the disks that came with the computer should take care of it.
    I was able to get FT working in this way, and am now able to keep in touch with my wife, while away on business. Much better!!

  • IPad 2 front and back camera is not work after update iOS 7.0.4 it gives like the resolution is not adjusted

    After updating my ipad 2 to iOS 7.0.4 , front and back camera is not working it gives like very small dots or dash. I did restore from iTunes and reset by holding on the home and sleep button, I also tried to close the app from the task bar but still all trials didn't solve the problem.

    I haven't heard of this before so I doubt it's a bug. Probably something happened during the 7.04 download.
    Backup your iPhone to iTunes and restore it as a new iphone, then restore from the backup. This will give you a fresh copy of iOS 7.04.

  • Ipod classic 80gb will not connect after update to itunes 7.5

    I just updated to itunes 7.5 and i cannot get the device to sych anymore. it connects and then automatically ejects after I plug it in. I still have another computer with itunes 7.4 and i will use that until i get it fixed. I tried uninstalling and reinstalling itunes to no avail. I did get it to connect for a while last night, but today it just keeps ejecting. I had charged it fully last night before getting it to connect to the one w/ 7.5. Maybe it is going into this thing someone had where it is drawing too much power. Good God, this is my first apple, and for the life of me I will never buy another. What a bunch of crap. I never had any problems like this with my Creative Labs. Too bad I broke it.

    I had the following situation: I`m running Vista on a Sony Laptop with iTunes 7.3 and a 60GB Ipod connected. Everthing works fine!
    Than I bought a 80GB Ipod, updated to Itunes 7.5 - and nothing works! I have 42Gb music in my library.
    I tried everything, spend some nights to get this thing running - nothing.
    I´m "glad" to hear that I´m not the only one having problems.
    But my question is: What is Apple doing? No comments in this forum, nothing on the website. What am I supposed to do now? Spending €250 and waiting for the day it will work? Doesn´t Apple now that there are not alone any more? That there are competitors? I´m really angry!

  • HT1338 Aperture will not open after update? What do I do?

    Aperture will not open after I updated. What do I do?

    Mgoss, quit the installer or App Store/Software Update (depending on what you're using to update) and restart your machine. With Aperture closed, drag the Aperture application to the trash, then reinstall Aperture from your original media and, if necessary, update again.

  • Macbook pro will not reboot after updates

    Macbook pro retina display will not restart after iupdates installed

    Which updates did you install? 
    Exactly what happens when you try to restart?  If you are getting any error messages what do they say? 

Maybe you are looking for

  • Long-term  retention backup strategy for Oracle 10g

    Hello, I need design a Archivelog, Level 0 and Level 1 long-term retention backup strategy for Oracle 10g, It must be based in Rman with tapes. ¿Somebody could tell me what it's the best option to configure long-term retention backups in Oracle?, "CO

  • Video Pixelation Issue - New HP Pavilion 15-P008TX Notebook - Windows 8.1

    Ahoy, I've seen topics regarding this issue - i.e. first day running a new HP Pavilion 15-P008TX, using Windows 8.1... However the video quality on videos being played from the DVD Drive, HDD, and streamed videos (e.g YouTube) are extremely low quali

  • Aperture and ATI Radeon 9800 Pro Mac Special Edition

    I have noticed a few people on this board have the ATI Radeon 9800 Pro Mac Special Edition (256MB- G5 only) listed on thier specs on the bottom of posts so I was wondering what your experience using this card is like with Aperture, even-though it I r

  • Can we use more than 1 credit card for icloud family Sharing?

    Can we use more than 1 credit card for icloud family Sharing? We are grown up, with our own credit cards, own incomes, and own financial. But we would like to share apps, music, photos, books, vidéos etc.. like any other family. No one (even the pare

  • Setting copyright status in Bridge CS4 (Mac OS 10.5.5)

    I'm trying to add photographer's copyright status in the IPTC Core Metadata but the status is set to 'unknown' and the line is greyed out - double-clicking it returns the message 'This property cannot be modified'. Many thanks for any advice on how t