Rear Firewire 800 and 400 Ports

I'm having an issue getting a new Maxtor HD to be recognized by my G5. The front FW 400 port works fine, but I can't get the two rear ports to recognize the unit.
I've tried the shutdown and power plug pull technique but that didn't work.
Any other ideas?
Or does this box have to go in for repairs?
??? Thanks

You could try the Official firewire reset
Mike Mihalik, LaCie
"Seems like the FireWire issue needs to be revisited quite often. Here is my often repeated suggestion which appears to clear up many FireWire issues: reset the FireWire ports. Panther has a Finder Preference to show mounted volumes on the Desktop. You must set this for mounted drives to be visible. Please follow these instructions to reset your FireWire port.
http://docs.info.apple.com/article.html?artnum=88338
Here is a summary:
* shut down and disconnect all external drives and peripherals ; make sure nothing is connected to the FireWire ports
* use Apple Disk Utility to repair permissions on your internal boot drive
* shut down and disconnect the AC power from the computer as well as the drives; if laptop, also remove battery
* let sit unpowered and unconnected for 15 minutes
* reconnect AC power to only the computer (battery too if laptop)
* restart computer
* verify that FireWire ports are visible within Apple System Profiler
* reconnect FireWire drive (only one); refresh window within Apple System Profiler to rescan the FireWire bus; confirm that drive is visible
* confirm drive is OK by using Apple Disk Utility and apply First Aid
* repeat for other drives, one at a time "
Post again if it doesn't help.

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