Rear Glass Panel Cracks - Apple Store Appointment

Almost made it a full year without a hardware issue or damage, but last week my phone slipped out of my pocket and kissed the parking lot. The rear glass is cracked and starting to splinter out more and more. I realize there are places to order 10 dollar replacements but I'm trying to keep it official in terms of repair. I've heard mixed messages that the Apple Store does and doesn't offer replacement rear glass repair.
Can anybody offer me some direction with this? Should I make an appointment at the Apple Store to have it looked at? Is there a pricing model somebody has access to?

I believe it is 19.95.  Not sure if all stores do this.
Call the Apple Store and ask.
Yes, make an appointment.

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  • Ive cracked my ipod touch 4g screen does my waranty cover accidental damage for cracked screens and if it does do i just take it into an apple store for repair?

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    Screen Damage
    Accidents happen. Sometimes a screen can get cracked or shattered. We’re here to help.
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    You can mail us your iPhone, make an appointment with a Genius at an Apple Retail Store, or click or tap below to start a service request and see more service options.
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  • Apple store without Genius Appointment

    I have cracks in my iPhone 3G housing, and i'm aware that it is a case for a replacement.
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    As Jason said, it's highly recommended that you make an appointment. You might get lucky and hit a time when there's no one waiting for a Genius (in my experience the Sales Associates can't make determinations on warranty repairs, particularly not for something like a crack), but it's not likely and you might have a wait of hours or even be told to come back another day (if all their appointment slots are full). So make an appointment; you'll probably have a shorter wait.
    For the UK, that URL would be:
    http://www.apple.com/uk/retail/geniusbar/
    Message was edited by: Dave Sawyer

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