Rear speakers mapping over front speakers Inspire 5.1 Digital 5500

When I wanted surround on my pc a few years ago, and didn't want to buy a new speaker set, I hooked up my Inspire 5.1 Digital 5500 to my Audigy 2 ZS. The only way to do this was by plugging the different speaker inputs directly from the subwoofer connection panel into the various output ports of my card. Thus skipping the 5500's decoder/volume control device which is only hooked up to provide power to the sub/speaker system. Volumes are set on the audigy card itself.
This has worked fine for a few years and gave no problems whatsoever upto now. Even to the point where I replaced my Audigy 2 for a X-FI Fatality because I thought my soundcard was screwed. With the X-Fi it worked correctly for a day and then it went wrong again. I can't get it to work right and am clueless what the problem is. But I presume it's something in the speaker system.
What happens is as follows:
My rear channels are so soft they almost sound muted. Changing the settings/levels in the speaker settings or THX calibration doesn't make any difference whatsoever. And the majority of the sound that has to go to the back gets mapped on the front speakers. This is also the case with the speaker test and not a dolby/dts/surround problem.
Front Left is ok
Front Right is ok
Front Center gets played by Front Center AND Front Left (soft volume) AND Front Right (soft volume)
Rear Left gets played by mainly FRONT Left (and very softly on Rear Left)
Rear Right gets played by mainly FRONT Right (and very softly on Rear Right)
I rewired, checked cables, (replaced the soundcard from Audigy 2 to X-FI), reinstalled drivers and reinstalled windows. I'm now clueless and got no idea how to get it fixed.
I also tried hooking them up through the optical cable on the X-FI bay and having them properly wired to the 5500's decoder device. But that was even less successfull (only getting a lot of static white noise and no audio signal whatsoever) I also read this won't get me surround anyways except for when true surround sources get played (dvd playback etc), so I stopped going down that path and have them back on the normal minijack plugs.
Please help. I don't want to have to invest in another speaker system. Especially not after the expensive audio card replacement which apparently wasn't necessary.
I also don't get it how a rear signal can end up on the front speakers. When they are seperate cables. Or is there a decoder in the sub-unit as well which may have been broken?
Thanks in advance.
Message Edited by senjin on 04-11-2007 09:50 AM
Message Edited by senjin on 04-11-2007 09:51 AM

I have this exact same issue. I just purchased the X-Fi ExtremeGamer with the Digital I/O Module. I've tried both Coax and Optical, but I get no sound in the rear speakers. 6-Channel Direct works just fine.

Similar Messages

Replace the inspire 5.1 digital 5500 with the creative labs ddts-100 decoder upto 7.1

i bought the inspire 5.1 digital 5500 i was wondering if you can change the decoder with the creative labs ddts-100 digital decoder upto 7.1 they have it on ebuyer thanks...

joseru,
Duplicate thread.
Cat

Inspire 5.1 Digital 5500 Query

Hi, i'm new to 5.1 speaker systems and was just wondering on whenever I had correctly set up my speakers with my soundcard. I have a set of Digital 5500's and i'm using it with an audigy 2 ZS soundcard. I think i've set them up correctly by just using the digital output on the ZS which is connected to the Coax input on the speakers decoder. When I first started using the speakers I only got sound out of the front two so I turned on the CMSS and now i've got 5.1 I think. But when I try the noise test on the THX console I only get sound out of the left and right front speakers. Is this usual or is there a way to fix this. Also I never seem to get the Dolby Digital Sound through the Decoder, again I think i'm doing it right but i'm not sure.
Can anyone help please lol?
Thanks Dan

hi, this is a normal problem due to your choice of connection, this quote is taken from the creative floated thread in the soundblaster area.
Digital Connections
Digital connections come in two standard forms, optical and coax. They both give you exactly the same result, the only difference is the medium (material) through which the signal travels. The thing to remember about digital is that for ordinary, uncompressed sound, it will only carry a stereo signal. So, if you like to use CMSS with your music, or you try the speaker test function, optical/coax is useless as you only hear the front left/right speakers.

Xfi: rear/center speakers mapped to front speak

Hey,
I have a 5. speaker setup but I'm having an issue with it. In the TXH Setup menu, i set the speaker selection to 5. speakers, but then when i test each speaker, the front left and right are correct, but the rear right sound is played in the front right, rear left in front left and the center speaker in both front left and right. Also, the subwoofer works correctly. So to me this is acting in a way that a 2. setup would.
One thing I should note is that I am now running Windows 2003 64bit. Previously I was running Windows XP 32bit, and everything was running great (without the fact that i was hearing cracks/pops at high values... one good thing about switching to Win2003 is that these cracks and pops are gone).
So does anyone have any idea of what the problem could be?

The thread might get more replies on the weekend, of people who are using the same OS. As Jason mentioned, it isn't officially supported, and I can't say I've tried a card on Windows2003 Server (so I don't know to what extent it might work), but if someone else has some advice and sees the thread they might respond.
xsubzerox wrote:So my sound card is not working properly and i needed some advice to try to fix it, I dont see how what I said is wrong.
Jason was referring to the announcement that states: "<These forums are primarily intended for user interaction.Read more.", as you posted this.
Cat
Message Edited by Catherina-CL on 04-28-2006 0:24 AM

Where to get my Inspire 5.1 digital 5500 repaired?

hi people,
About 2 days ago my decoder stop functioning properly. When i switch it on Dolby Pro Logic mode all of the speakers are meant to work, but only the sub and the rear right works now. In addition when i try turning up the volume sometimes the rear left speaker works but the volume doesnt go up.
Furthermore i have lost my reciept and i think my warrenty for my system is over
im from the U.K, does any one know where i can get this fixed?
Regards
Ricky
Message Edited by ForgottenLegend on 10-26-2005 06:03 PM

Where do live? Please check the number according to your country region from www.creative.com. Yes, DDTS-100 can work for the inspire 5.1 5500.

Speaker problems with Inspire 5.1 digital 5500

Hi can anybody help me, I have just connected my surrounded sound Inspire 5.1 5500 but the rear and the centre speakers are not working, the left and right are fine. When I did the test they all seemed OK, but now there is no sound from those three I mention. Can somebody please help.
Thank You
Sarah.

Thank you for the information.
I Understand that I have to upmix to 6.1 (I think anyway) but I dont understand how I can get the creative in my programs, I think I need to go through the mediasouce to upmix but I do not know how to get access to the mediasouce, I have gone through the creative webiste trying to figure out how to download it but to no avail. Sorry to be a pain, but can you possible give me some instructions.
Thanks
Sarah.

Audigy 2 ZS Platinum Pro and Inspire 5.1 Digital 5500

Hi!
Why can't i connect this digital speaker system to the external connection box of the Audigy 2 ZS? I've tried the optical as well as the coax-connection. When i run the surround soundtest in the Creative software it only gives me stereo sound in front left and right speaker.
It only works when i connect the speakers by analog connection directly to the soundcard, but then the volume settings for WAVE-sound in the Creative control panel has to be reduced to almost nothing if i wish to keep my ears.
If these speakers are'nt supposed to use digital connection....then WHY CALL THEM DIGITAL?
Message Edited by perssoe on 08-20-2005 07:48 AM

Read the FAQ on top of the soundcard forum concerning SPDIF and digital out. The reason is very easy to find out if you read that. In short: the digital out can only send out a PCM stereo signal (which is why you only get FL/FR sound) and an encoded AC-3 signal.

Power supply for creative inspire 5.1 digital 5500

I have lost my power supply and i`m desperate to buy a new/old one. Does anybody have any idea how i can get one? 12 v 4.2 A. It`s 4 pin din 700 MA
Kindly Baard
Message Edited by bluetrack on 12-01-2006 01:17 PM

I have other problem too. I tried to play DVD movie with PowerDVD 6 and Center speaker doens't work if 6 channel or spdif audio is enabled on PowerDVD settings. No speech of any movies. When I change example 4 channel audio speech will play on center speaker. Creative Speaker Settings have 5.1 enabled. In games center speaker works properly. Serious Sam 2 is only game that I have played now and not working but it seems to be latest game patch problem. Latest patch disabled EAX effects.

Sound blaster Audigy 2zs platinum setup with creative inspire 5.1 digital 5

what should the setup be for the sound blaster Audigy 2zs platinum and the reati've inspire 5. digital 5500 because with the decoder in i only get center fl fr on games. i dont get sound from the rear speakers.but when i take the decoder out and just plug the 3 leads straight into the back of my sound card i get 5. any help plz.i done a thx sound test with the decoder in it does fl i can hear it but i can hear the center as well
and no sound comes out on the 2 rear speakers when doing the test.but when puting the 3 cables straight into the back of the sound card i runed the test and i could hear all the speakers fine even the rear speakers any help plz is this ment 2 happen or do i have to change some settings thanks for any help plz help me thanks.

I Have had a problem for ages. I have the Audigy 2 ZS Platinum and Inspire 5. digital 5500.
I have copied the advice I received/didnt recieve from creative.
Best of luck
Dear Martin
Thanks for your reply
I am sorry for the problem you are facing.
To achieve outputs from all the speaker during speaker test, you will need to have an analog connection, or digital DIN connection.
That will be possible if you connect the three line out jacks on your soundcard, to the three audio input (analog jacks->green,black,orange) on your speaker, if it has this connection. Or, you may connect them using Digital DIN, if they have this connection.
If you are using digital connection (coaxial, optical), there will be no way to achieve sound output from all the speakers during 5. speaker test, as they carry stereo signal.
Best Regards
(Mod Note: Name Removed)
Creative Customer Support Services
Creative Labs Europe:
Original Message Follows:
Hi
I understand you must be busy, so no problem.
No I do not hear EAX when in Pro-logic mode. I only hear (depending on the game in question)
Half life two: front left-right and centre. NO rears
Fear: Front, left, right, & centre. No rears
Farcry Front left, right & centre. No Rears
When I run your speaker test HISSSSS, No Rears, no front left or right
Beats me?
Regards
Martin
-----Original Message-----
From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
Sent: 24 January 2006 5:44
To: Martin
Dear Martin
I apologize for the delay on the answer.
If you select Dolby Prologic mode on the decoder, are you able to listen
the game audio, with EAX, in all of the speakers?
Regarding to the optional bay dri've, you can purchase it from ou
Best Regards
(Mod Note: Name Removed)
Original Message Follows:
Hello
Your email was helpful, unfortunately, not for my unit, you see I would
have
connected the Jack leads in by now if the inspire had Jack lead inputs
as
you describe
Please don't think I am being sarcastic, but from reading the
correspondence
below it would seem as if your department is having difficulty
understanding
my problem.
Also it would seem your department doesn't have the necessary technical
information on your very own product, so to help with your dilemma I
have
taken photos of the input/outputs on the Inspire unit.
You will clearly see the inspire has no inputs other than Coaxial and
Optic.
This leaves me back to my last post. I think the solution would be for
me to
purchase the correct processor, which would have come with the original
sound card had I not been a little tight on the money front.
I have attached a photo of the sound card with the processor, I would
love
to buy this processor but find myself unable to locate this product on
your
web site. Would you possibly be able to send me the correct link to this
item so I can buy this Processor Please?
Kind regards
Martin
-----Original Message-----
From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
Sent: 8 January 2006 0:3
To: Martin
Subject: RE: CLE -
Dear Martin
Thanks for your reply
Your soundcard is Audigy 2 ZS
Your speaker is Creative Inspire 5. Digital 5500
You will need to have a 3:3 cable(with the color green, black, orange)
to connect your soundcard to your speaker, to achieve the 5. effects
with games.
Below is the connection:
- Connect line out jack of Audigy 2 ZS
to 'Front' of Creative Inspire 5. Digital 5500 using the green color
connection
- Connect line out 2 jack of Audigy 2 ZS
to 'Rear' of Creative Inspire 5. Digital 5500 using the black color
connection
- Connect line out 3 jack of Audigy 2 ZS
to 'Center/Subwoofer' of Creative Inspire 5. Digital 5500 using the
orange color connection
Once you have done the correct connection, play the game DOOM3.
Ensure you have selected either the EAX or surround option in the game
settings.
Does it work?
Best Regards
(Mod Note: Name Removed)
Creative Customer Support Services
Creative Labs Europe
Original Message Follows:
You have lost me. Your sound card clearly states that I can have EAX
surround decoding from the sound card I have purchased.
All of the games on your web site claim to give me an environmental
effect
that will blow my mind, hence EAX.
All I have done wrong is NOT buying your decoder that comes with the
sound
card. My mistake.
All I want to do is re-address this issue and buy the correct
decoder/processor.
Can you point me to the correct link on your web site so I can buy the
correct decoder/processor?
As for the PCM out of the above cables, this foxes me as my other
equipment
only use Optical cabling on my Lexicon processor and from that I have DD
7., DTS 7. and meridian 5. lossless.
My issue is more to do with NO EAX from the rear and centre channels
while
in-game.
Kind regards
Martin
-----Original Message-----
From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
Sent: 6 January 2006 09:3
To: Martin
Subject: RE: CLE - Technical Support Request (KMM887805I6636L0KM)
Dear Martin
Thanks for your reply
All commercial digital connection eg. optical or coaxial cable will only
carry PCM stereo signal. If you want to output the signal to a surround
5. with extra EAX environment effects, it will not be possible at all
since it is only restricted to stereo channel signal.
As per current industry limitations, we are bound to follow the standard
one-signal output for all our SPDIF and Optical output jacks. This is
something that is currently shared by all vendors for all products.
Please note that all games are not dolby digital, even they are , it
will require certain motherboard to encode it to dolby digital signal,
which our soundcard does not support.
You can only use analog connections to gain true 5. surround for
gaming..
email.
Best Regards
(Mod Note: Name Removed)
Creative Customer Support Services
Creative Labs Europe
Original Message Follows:
Hi Joong
I don't fully understand your email, but I do get the gist of what
you're
saying and understand I need to connect the analogue cable to fully
appreciate the sound in EAX.
Would you be able to tell me what product I could buy from your
catalogue
which would marry up with the sound card I have, as I understand now
that
the Inspire 5. will not do the job.
Kind regards
Martin
-----Original Message-----
From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
Sent: 6 January 2006 04:00
To: Martin
Subject: RE: CLE - Technical Support Request (KMM8875697I6636L0KM)
Dear Martin
Thank you for the reply.
Computer games written with support for 3D audio do not require a Dolby
Digital Interacti've Content Encoder (DICE) to output multichannel sound,
with no exceptions. Sound devices that support the real time encoder
technology from Dolby will simply receive the multichannel wave file
output and encode it in real time to a somewhat modified Dolby Digital
bitstream. Creative does not support the Dolby Digital Interacti've
Content Encoder on any of its sound cards.
The only difference between a Sound Blaster card and an audio card that
has a real time encoder, is that you can make a one-wire, digital
connection from your audio card to your home theater receiver and enjoy
discrete multichannel sound from the game. However there will be a
continuous, slight delay, known as "latency", as the encoder is creating
and transmitting the bitstream, and of course the compression scheme
being used is "lossy" (i.e. not bit-accurate).
If you want to enjoy 3D audio in 3D enabled PC games in multichannel
surround sound with a Sound Blaster card, it is recommended that you
connect the analog outputs of the sound card directly to the analog
inputs of the receiver. This will require 3 cables for 5. surround
sound, one for front right and left, one for rear left and right, and
another one for front center and subwoofer. Though it requires more
cables than a real time encoder system, it will not have any latency
issues. When connecting PC audio to a home theater receiver, Creative's
latest sound cards such as Sound Blaster Audigy, Sound Blaster Audigy 2
are likely to provide higher quality audio than any Dolby Digital real
time encode system available for the PC today.
Please retain all the previous correspondence when replying to this
email.
Best Regards
(Mod Note: Name Removed)
Creative Customer Support Services
Please do not use this link to submit technical queries
Original Message Follows:
Hi
One particular game which has "in-game" DD is Farcry; I used this as my
benchmark disc for DD and to push my Nvidia 7800 GTX GPU's (I have tried
it
on friend's machines and they get the full surround effect so I Know
this
version is ok. I also have ALL of the game patches & updates.
I would like to point out that while playing Doom 3, Half Life 2,Fear,
Colin
McRae rally 04,FIFA 2004,Meddle of honour pacific assault, Rome, Shadow
ops, All these games have EAX HD, which is enabled within the options
menu
"in-game", But I do not get ANY use out of the rear's and I might as
well
listen in stereo.
No, inspire 5500 does not automatically switch while "in-game" when DD
is present as you would expect, but does if it was a Movie, which makes
me
think the DD stream isn't getting to the processor.
I originally thought I could put all this to rest if I could buy the
control
panel that would have come with the Sound card if I had not tried to
save
money, but every time I search your accessories site I get completely
lost,
it really isn't user friendly, the sub-menus are very time consuming and
point you in the wrong direction because they are not categorised as Joe
public would understand
I downloaded your TEST Movies and creative demo player utility, ran it
but
still no EAX HD or DD if that were present.
I want to put this card and Processor into my boys computer (which is
the
same Spec as mine and I will update to the FX series, but I am unwilling
if
I cannot find a logical reason why this set-up cannot work first.
Would it have anything to do with the pins on the Digital out on the
sound
card plug, the one I bought and was attached to the last email? Only
sending
certain channels down to the processor?
Regards
Martin
-----Original Message-----
From: CLE Customer Support [[email][email protected]]mailto:[email protected][/url]]
Sent: 5 January 2006 08:09
To: Martin
Subject: RE: CLE - Technical Support Request (KMM8868993I6636L0KM)
Dear Martin
Thanks for your reply
Your speakers are fine as you mentioned that there is sound from all the
speakers when you are playing movie.
May i know what game are you playing when there are no sound from the
rear speakers?
Have you done the appropriate settings in the game to achieve the 5.
sound?
Is there any game patches that you will need to update?
Does the Dolby Digital LED light up when you are playing the game?
Please retain all the previous correspondence when replying to this
email.
Best Regards
(Mod Note: Name Removed)
Creative Customer Support Servic
Original Message Follows:
Hi
I am sorry; I should have said the Inspire 5. was model number digital
5500
S/N SW330030026.
The inspire has these connection on the back of the processor
>From top/back of unit
Audio Outputs
Front
Rear
Centre/subwoofer
Audio inputs
Audio line in
Coaxial
Optical
DIN
The Din to a remotely located Subwoofer which has the speaker leads
inputting into it. Plus power.
Attached is the creative view of the controls menu and I have attached
the
invoice I was sent, it shows the lead I was told to fit.
As I said, I can now hear DD5. while within a movie from ALL speakers
BUT
no sound from rears during IN GAME DD5.
I do not use this PC for films only games.
Regards
Martin
If you are having a digital connection, it is normal for only get only
front left/right is you use the speaker test option.
http://us.creative.com/support/kb/article.asp?l=3&sid=4858
Speaker test only outputs from two front speakers?
You mentioned that that you are unable to get any sound from the rear
speakers when playing game right? May i know are you using a digital
connection? May i know what speaker settings have been made under
Creative Speaker settings?
Do get back to me on the above.
Thanks
Original Message Follows:
Operating System: Windows XP Professional x64 Edition
Creative Model Number: SBO 350
Computer Brand/Model: home made
Processor/CPU: AMD 64
Memory: Gig DDR 4
BIOS Type/Revision: 5. 39
System Board/Chipset: ASUS A8N-SLI Deluxe
Detailed Problem Description:
I have the above Sound card.
I also own Inspire 5. amp/processor
I Wanted to save money by connecting above sound
card to amp/processor
Connections on sound card made life very difficult
I contacted Creative for help. you told me to buy
an RCA to mini jack cord which also has other connections, from your
web site, (I tried to find
the product number for you, but your sub-menu
system is so poor I couldn't locate the RCA/mini
3.5 /to phono link for you) this cord connects
directly into the digital in, on the sound card (3.5 Mini jack) to the
coaxial input on the
inspire 5. amp/processor.
I have enabled ALL sp-diff settings and digital in
setting on every program/utility/kitchen sink and all.
I have an SP-Diff wire from DVD burner to creative
sound card, and yes its enabled and digital only
is selected.
I can play a DVD and see the inspire 5.
automatically change from Pro-logic to Dolby
digital when it See's an AC-3 stream.
when I try and play ANY game you say has EAX
,2,3,4 I cannot get any sound from my rear
speakers (see above in Dolby Digital ALL speakers
work correctly)
when I enter the set-up menu within the creative
software you supply with the sound card and select
5. speaker, digital only, test the speakers via
the white noise function, all i hear is left and
right noise. no centre, no rears.
I phoned you tech support line, the boy on the
phone didn't have much of a clue about your
product and I had to tell him what connections sit
on the inspire 5. series amp/processor.
I want to build another PC for my son, I want to
add the FX series sound card and amp, but i am not
willing to buy anything until i feel you have
helped me to solve this problem first.
please can you help, I am at the end of my tether
with this sound card.
kind regards
Martin Waite
Message Edited by Daniel-CL on 0-28-2006 :36 PM

Only have sound for the 2 front speakers in Inspire 5.1 5200

January 9, 20
I have the Inspire 5.1 5200.
Listen music from the web site moov.now.com, only have sound from the 2 front speakers.
Would anyone help me to solve this problem
Thank you.
Regards,
Cheung

@URGENT
January 2, 20
Thanks for reply.
Could the 5+ speakers be sounded altogether as I always listen the music from some other web sites have such effect. Have any adjustments or others etc. made in order to have such effect for listen the music through Windows Media Player in the web stie of moov.now.com.
Thanks for your advice.
Thank you.
Regards,
Cheung

Front speakers sound switches to rear speakers

X-Fi Xtreme Gamer Fatalty Professional Series
4gig RAM
E6850
X48 Chip
x64 Vista Ultimate
Creative 5. speakers
Driver: SBXF_PCDRV_LB_2_8_0008
Gaming Mode at all times
When listening music or watching film all of a sudon my L-Front, Center and R-Front speaker di'vert the sound to the L-Rear and R-Rear speakers and then after sometime they switch it back to the front speakers. This happenends in entertainment mode aswell in gaming mode. Also when using teamspeak the sound is beeing switched this is verry anoying when playing a game.
Any solution to this?

Re: Front speakers sound switches to rear speakers$ X-fi Extreme Gamer
4gig Ram
AMD PhenomX4
8800 GTS
Vista Home Premium 64
Yamaha 7. receiver
3.5mm to RCA cables
You are lucky. I am yet to setup front speakers at ALL on a 7. system. The sound card simply wont output the separate channels correctly.
The front speakers output on the Back rear speakers. The subwoofer outputs on the centre speaker and the centrespeaker works on the subwoofer depending what Mood the sound card is in.
I have tried different cables and the problem has been identified specificly as the sound card.
The only reason i bought one of these cards was becos my motherboard sound died, i had no problems like this before getting a soundblaster.

I TUNES WON'T PLAY IN 5.1 SURROUND SOUND WITH WINDOWS 7. ONLY PLAYS FRONT SPEAKERS AND SUB WOLFER BUT WON'T PLAY REAR SPEAKERS. YOU TUBE VIDEOS PLAY ALL 5 SPERAKERS .

I TUNES WON'T PLAY MY LIBRARY IN 5.1 SURROUND SOUND ON MY DELL 4600 COMPUTER. I HAVE ALTEC LANSING SPEAKERS THAT ARE WIRED THROUGH THE PORTS IN THE REAR OF COMPUTER. IT PLAYS ONLY FRONT SPEAKERS AND SUB WOLFER, BUT YOU TUBE VIDEOS PLAYS IN ALL 5 SPEAKERS. I HAVE A WINDOWS 7 OPERATING SYSTEM. I TUNES LIBRARY PLAYED CORRECTLY IN 5.1 SURROUND SOUND WITH WINDOWS XP ON THE SAME COMPUTER, BUT CHANGED WITH WINDOWS 7 OS. THE DRIVER SETTINGS ARE CORRECT AND SET TO 5.1 SURROUND SOUND AND WHEN GOING THROUGH SPEAKER TEST, ALL 5 SPEAKERS PING. iS THERE ANYTHING I CAN DO TO GET THE REAR SPEAKERS TO PLAY FROM MY I TUNES LIBRARY?

Hi mikefrompoland,
For more information about 5.1 Surround Sound in iTunes, you may find the following article helpful (it is primarily aimed at Mac users, but the settings in Windows should be similar):
Setting up iTunes and your DVD Player for digital surround sound
http://support.apple.com/kb/ht4072
Note: For surround sound to work, the content being played must be encoded to support it.
Regards,
- Brenden

Front speakers don't get sound, but rears

I have an Audigy 2 ZS with the logitech z-560's. The setup was working fine, but somehow, the front speakers haven't been working. I tested the connections, and they are fine...i even tried connecting it to a different computer, and the speakers worked fine. The software, however, is where I think the problem lies. If anybody can help me, that would be awesome... Thanks

Try the card on another machine. That will isolate if it's the card jack faulty.
Jason

Sticky This : Surround Sound coming out of front speakers and Subwoofer not work

The problem with Creative forum moderators and the like is that they have used their products so often that they forget the basic really simplistic things and as a result have a lot of frustrated customers (As indicated by the number of?problem posts?when this really need not be the case)?After building myself a media center with Windows XP (Yes the best DVD backup software is made for XP) my?X-Fi card Surround, Centre and Front Speakers were all mapped together for sound. After searching through the forums at many unanswered posts with similar problems I eventually came across the answer a few months back after a few days of reading this forums posts. The problem arises because of the Windows default settings which need to be changed when insatalling the sound card. Which I believe a good driver should be doing anyway. This is the menu path:StartControl PanelSounds and Audio DevicesAudioAdvancedPerformanceHardware Acceleration slide indicator should be on Full, then Apply?At this stage I got all the Speakers to work independently except the Subwoofer?I am not one to sit and study a user manual comprehensi'vely before attempting installation. I normally look for any serious warnings or precautions adhere to them and then slap the thing in and usually everything just happens in the correct sequence or that is how it should be with a new piece of hardware anyway. I use the manual more for problem solving. Anyways my point is that I have not read the manual in depth yet but all must be aware that you need?4-part jacks to get the most out of your?X-Fi sound card. The extra?points are required?in the Center/Subwoofer and Rear Speaker jacks because the extra connections within these jacks are used for SPDIF out on the Center/Subwoofer Jack and Side speakers for your 7. system on the rear speaker jack. (I dunno why they don't just put in 2 extra jacks that are the normal 3-part jacks .....or perhaps it's a way to force you to buy creative speakers which come with very rare?4-part jacks)?The subwoofwer can only be made to work if you pull out the 3-part jack just enough to make the correct contact with the card that gives you subwoofer signal.

@tryignan ,
Hello and thank you for posting on the HP support forum. I have one question have you tried doing a system restore back to before this problem started. Something has updated or changed in the drivers or Operating system to cause this.
Have you removed both audio drivers and just ran with the AMD audio driver.
Now did you try this when you removed your drivers. Try booting into safemode and remove the two audio drivers.
Download your software and drivers for your system and save to dvd or usb memory stick.
Run the Recovery manager to restore software and drivers to factory spec.
Using Recovery Manager to Restore Software and Drivers (Windows 8)
Now if that fails try doing the full Windows 8 recovery.
Performing an HP system recovery (Windows 8)
Please post back and let me know if this was of any help.
Thank you again for posting and have a great day and a happy new year.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

Playing back Recorded TV Programs using Windows Media Player and only hearing Sound from Front Speakers

Hi All,
I have Windows 7 Ultimate 64-Bit Service Pack 1 with Windows Media Player 11 installed.
When I click on one of my Recorded TV Programs to watch and hear, I can only hear the Sound coming from the Front Speakers.
When I right-click on the Program and open it up in Real Player Cloud. I can indeed watch the program and hear Clear Sound coming from all 5 Speakers plus the Subwoofer.
What setting do I change to use Windows Media Player and have sound coming from all 5 Speakers and the Subwoofer?
Thank you!
thecreator - Running ASUS P5N-D Motherboard with Windows 7 Ultimate - 64-Bit with Service Pack 1 installed.

Hi Andreas,
Thanks for the reply.
The link you put up, takes me to the page, but
"The requested URL /surround/www_lynnemusic_com_surround_test.wma was not found on this server."
That was WaterFox.
The webpage cannot be found
This in Internet Explorer 11.0
The Files in question were Recorded by Beyond TV to my Local Hard Drive.
When I open the recording in Real Player Cloud, installed on my computer, not streaming over the Internet, I hear it correctly played.
When I use Windows Media Player, nothing can be heard from the Rear Speakers.
Speakers and Hardware are working fine.
thecreator - Running ASUS P5N-D Motherboard with Windows 7 Ultimate - 64-Bit with Service Pack 1 installed.

Rear speakers mapping over front speakers Inspire 5.1 Digital 5500

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