Rebate Agreement Statement not being sent automatically

Hi SAP experts,
I am currently investigating why 3rd Party Commission Agents are not receiving Settlement Statement Details automatically.
Can anybody help on where the setting can be incorrect or why the communication are not being sent.
In FI transaction FBL5N everything looks correct.
Any help is welcome
Regards
Roger

Hi Roger,
I have a doubt? Who must receipt the e-mail? the customer or the sales agent?
If the agent must receipt the e-mail perhaps you can create a Z-FIELD for the email of the agent (with the BADI 'CUSTOMER_ADD_DATA' and 'CUSTOMER_ADD_DATA_CS' (in table KNB1 eg) and in the enhancement populate the field FINAA-INTAD with the email of the agent if BKORM-EVENT is the right correspondence (it works as a filter).
I hope this helps you
Regards,
Eduardo

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From: New England
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