Rebate for College students (buy a macbook and get free ipod)

Hi can someone help me with this. I purchase the Macbook and ipod items online on June 15th 2007. I have sent in all my info that was requested for the rebate and I received an rebate status telling me that my information was rejected because of the following.Unfortunately, at the present time, we are still unable to process your claim.
A rejection letter will be sent
your claim was rejected for the following reason(s):
Apple Computer receipt missing.
iPod receipt missing.
A submitted UPC does not match the receipt
This is obsurd, I sent all the information together. Needless to say I called and I spoke to someone in the CS dept, because the number that you provide is just an automatic service and it doesn't allow you speak to a live person. They told me to fax over the receipt because they never received them. Yeah right. I did that and still I am waiting for my rebate. I still have not received this so called rejection letter in the mail. I ordered the computer off apple's website and I can't understand the red tape that you guys are putting me through. You have all my information. Please help!!!! I don't want leave with a bad taste in my mouth about the company

I understand you're being upset, reese36, but Apple employees do not monitor and answer questions on these boards. These are user-to-user forums where everyday folk post questions and offer answers to each other. Questions in this particular forum are where users of the forum post feedback about the forums. I'm afraid you won't find a resolution to your problem by posting here. I would try some other avenue.
You might try here: http://www.apple.com/feedback
Diane Wordsmith

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