Rebel T3i Video Mode not turning on (but every other mode is)

My t3i has been amazing both for video and for photography. Up until recently, however, when I switch the dial to video it will not turn on. I've read a few forums and even know another t3i user who is experiencing the same issue. I want to get it fixed immediately, but do not know what is the best solution. Click my YouTube link to see what I am talking about: www.youtube.com/watch?v=OnPrfVJD

Sorry, try this: https://www.youtube.com/watch?v=OnPrfVJDJaw

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