Reboot needs password and admin isn't working.

I dropped my MacBook Pro about 12 inches today. Since then, it wasn't running correctly, so I forced a shut down. Now when I try to restart, it's getting stuck on the gray screen with the apple symbol and a spiral.
I'm trying to do the command r reboot, but I get a screen with a lock and password line. I have tried using my admin password, but it's not working.
This is a work computer and I'm on sabbatical this year. Anyone know if there is anything I can do?
TIA

Your old email and password are still an Apple ID, and they are the one that you did the subscription with. So you will have to sign onto that old ID in order to cancel the subscription.
Cheers,
GB

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Reboot needs password and admin isn't working.

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