REBOOT PROBLEM!!! HELP

A few weeks ago i rebooted my blackberry and when it reloaded it froze on my homescreen, I then brought it in to be fixed and it worked until it needed rebooted 6 hours later then it done the exact same thing, I sent it back in and it was fixed again, but the man said he didnt hold out much hope for it as there was  too many apps?????????? but every time i got the phone back there was no apps on it. Can anyone help im too scared too reboot  my phone now
Blackberry curve 8520
Operating system V5.0.0.681
Open to all networks

have you tried a master reset?? 2 reason to look at for almost all problems. either it's the software issue which will be resolved by doing a master reset. if master reset will not work, actual parts of the handset needs to be replaced or repair. try to re flash your software as well
I am working for a telco account and my department is with Blackberry Device Support team. Likes are very much appreciated. I do not work for my carrier, I work for a different carrier in a different country

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