Rebuilt iTunes library missing video

Tonight iTunes crashed while I was importing a file. It froze, no biggy. I force quit it and reopened it.
When I opened it, iTunes had to rebuild the library. Unfortunately once it had finished, my albums were all there, but my movies and tv shows were missing (from DVDs).
i went to the media folder in finder, all of the videos are still there, but iTunes isn't seeing them.
My question is, how do I restore them?

Hello Reddkryten,
Thank you for using Apple Support Communities.
You can use the following article to troubleshoot and possibly recover your content:
No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
Regards,
Jeff D.

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Error coming up states " warning some of the videos in your iTunes library including video "Dora" were copied to the iPad "ellen's iPad " because they cannot be played on this

I purchased tv shows for my son over 4th of July weekend from iTunes on my iPad...he has been watching with no problem...yesterday I backed up my iPad and the videos were taken off while I was syncing it. Error coming up states " warning some of the videos in your iTunes library including video "Dora" were not copied to the iPad "ellen's iPad " because they cannot be played on this iPad was not copied because the video format is not supported by the iPad.....makes no sense since he watched the video on Friday on my iPad...I went into the properties of the video and under the summary tab states kind of video is mpeg-4video file...went into the folder on my pc and the file is listed as a m4v file...under the tab tv shows when my iPad is connected I have it checked to sync tv shows and to automatically include "all" episodes of "all shows" ....
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I kept having a similar problem - 3 out of the 10 videos I had on iTunes wouldn't sync. They were in the right format and I KNEW they worked on my iPod because I'd RECORDED them on my iPod. I finally figured out what to do! Go to the movies in your iTunes library. Click on one that does not sync. Click on "Advanced" at the top of iTunes and choose "Create iPod or iPhone version". Once that's finished, be sure you delete the old version so you don't keep getting the error (or have 2 copies of the same video) and sync. This should eliminate the problem. At least it did for me!

After the last iTunes update, I lost EVERYTHING in my iTunes library (music, videos and podcasts). How do I get them back?

iTunes was just updated on my Windows 7 and now I lost EVERYTHING in my music library. All of my music that I added and purchased, all my videos (TV shows) and all of my podcasts (some of them are older podcasts that I was saving to listen to for later and I can't ever get them back because I don't subscribe to them now). How do I get all my files back? I'm so upset! I had a similar issue a earlier this year with an iTunes update. I wish I can keep everything the way it is without ever having to update the program. I either lose ALL my files or the program doesn't work right.
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See Empty/corrupt iTunes library after upgrade/crash.
tt2

ITunes Library missing

I performed a Windows XP SP2 update today, IE7 was installed. I didn't like it, so I performed a System Restore.
After all of this, my itunes library is nowhere to be found. All my music, playlists, etc. are not showing in itunes.
Also, itunes is not recognizing my second ipod (I have an iPhone and a Shuffle) - I get the "The ipod is synced with another library" message.
When I go into Edit > Preferences > Advanced > General Tab - it shows the correct file path for where my music should be.
Thoughts on where my library went to?

Try doing a search on your hard drive from the top (root) level for "iTunes Music" or "iTunes Library" or "Album Artwork" and see what you find.
If you find more than one folder of, say iTunes Music, be very careful. One is probably an empty folder iTunes created when it didn't find your real folder. The other should have all of your music in it.
iTunes will probably NOT recognize your music if you just drag it to the empty folder. Instead, drag the music into the iTunes playlist and let it recatalog. Be careful how you have iTunes set in preferences. You'll want it to duplicate your music. Otherwise once you throw away the old folder, the aliases will be to missing tracks.

Itunes library missing after update.

Hi,I have just updated my itunes account and since turning my laptop back on I have around 300 tracks missing from my library,It is only showing a few in a playlist the rest is blank.
Has anyone any advice on fixing this please?
Thanks

Try the following user tip:
Empty/corrupt iTunes library after upgrade/crash

ITunes library missing half its content - Help please!!

Hello, I was importing an audiobook into iTunes today. I used a programme called Chapter and Verse to convert the mp3 into an mp4 audiobook and then import it into iTunes. I had 100+ books in my library, various apps and lots of music. Now I have 1 book, no apps and hardly any music. iTunes seems to be pointing to the correct place on my PC but it isn't reading it right. What happened? What can I do?
thx.

Now that I've had time to careful examine your directions (since I don't have a home network set up, don't really see the need for one, just more sh*t to break, more potential holes for crackers, etc), I realize this isn't going to work for me.
The problem is that I made a crucial error when I first set up my music folders.
In order to save space, I didn't create one folder where all of the songs/pics/videos would be stored that I placed on my iPod. So I would simply copy the albums/songs to the iTunes library, but leave the physical location alone. With my present computer, hdd space was a limitation, esp since I like to play with a lot of different formats not compatible (WHY OH WHY has Apple not ported the Ogg codec to the iPod--it's completely free and it would add another level or flexibility to the products, giving another edge over Zune and other competitors, but that's another post).
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Appreciate it.

Moving ITunes Library - Missing data

Hi, I run my iTunes with iTunes music and associated directories on Drive F. I keep an EXACT copy, not a backup but COPY, of my iTunes Music on drive G.
For various reasons I want to now point my iTunes to use the library on Drive G. I EDIT the preferences to change the location from F: to G: - no issue.
I reload iTunes, click on a track to play it to check the change has worked but the track won't play as it displays as a missing track even though the track is located as part of the iTunes Library I've copied to drive G:
So simple question, what am I doing wrong. I do not want to go thru my whole library, track by track, editing the track information so the iTunes library now looks on drive G for the information as it should do/I expected it to
. I may be naive but I thought the simply changing the library location to drive G: would take care of everything !!!
Txs in advance for any/all help
rkmssj
Message was edited by: rkmssj

So simple question, what am I doing wrong.
Changing the iTunes music folder location will simply tell iTunes to use that location for anything in the future.
iTunes will not look in that location for anything already in iTunes.
You need to File -> Library -> Consolidate and iTunes will copy everything to that location and now use that location for everything.
I do not want to go thru my whole library, track by track, editing the track information so the iTunes library now looks on drive G for the information as it should do/I expected it to
You can do this...
Quit iTunes.
Copy the iTunes library.xml file to the desktop.
Open it with a text editor and cahnge the path from the old location to the new location.
You can do a simpe Find/Replace.
Once finished, close the file.
Launch iTunes then File -> Library -> Import playlist.
This should update the paths of the songs.
It will duplicate your playlists but you can simply delete the duplicate.

Rebuilt iTunes library now iPhone says it's synced to another

I was having a problem with AppleTV authorisation and followed all Apple's troubleshooting steps which didn't work.
One of these involved rebuilding the iTunes library form the .xml file which I did.
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I suspect all i need to do is say Ok to the new library but am not sure what will get deleted apart from media content.
Will it remove SMS messages/e-mail or only music/videos etc?
AC

The music library is separate from the backups on the phone. Launch iTunes without the phone in the dock, then choose Preferences from the menu. Click on the Sync tab. If it shows a backup of your iPhone then your SMS messages and other non-music items should be OK.

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Hi
I have a feeling that this is down to a large library in iTunes, but I have an iPad 1 and Homeshare enabled on my Mac Pro. When I connect to it using the Video app on the iPad to stream video to it the app crashes. My library is quite large as I'm a bit of a DVD collector and have converted a lot of them for streaming to an Apple TV (I have about 800 films and almost 6000 TV episodes), so I know this a quite large. Thing is: when the streaming capability was first introduced it all worked fine (a bit slow to load all the films etc) but it worked. So now that it's crashing has got me confused. Has anyone else experienced this or can think of a possible solution? Thanks.

I'm having the same problem with a much smaller library on my iPad2!!!!!!! Only have 100 movies and about 200 TV shows, mine worked when I had my first iPad.

Itunes library missing error message(-1450)

I brought up itunes from my desktop and my library was empty.My music files are still in my computer so I dragged them to my library and they reinstalled.Now I keep getting an error message(-1450) that my music library cannot be saved.Don't know what to do.Afraid to dock my ipod that it might erase my music from my ipod.

Have a look here:
http://discussions.apple.com/thread.jspa?messageID=1190415&#1190415
Checkout Otto42's post.
regards,
Colin R.

Can I use Time Capsule for iTunes Library?

I have a Macbook Pro, an Apple TV, 2 iPads, 2 iPhones at home. Just bought 2TB Time Capsule today.
My kids purchased a lot of movies/TV shows from iTunes store, and it is building up lots of space in my MacBook. I also like to rip my CDs into Apple Losses Format to enjoy on my iPhone.
My Macbook is running out of space, I wonder if I can point my iTunes Library (Music, Videos) to Time Capsule. In other words, I hope to have access to my Music library whenever my iPhone is connected to my MacBook, and most importantly, the kids will be able to access their movies/TV shows from Apple TV / iPads.
Could someone please advice how to do that? Thanks!

Thanks!
Bob, if you don't me asking some details - if I will buy an external harddisk to store my itunes library:
1). Does it mean everytime I open iTunes (or before I connect any device), I have to ensure the external harddisk is connected vis USB?
2). Say I have some 50GB of data on my MacBook. If I modify Preference/iTunes Media Folder Location, will all the data be "moved" to the external USB drive automatically?
3). When we talked about "moving iTunes Media folder", does it include everything (i.e. my iPhone, iPad, backup, apps, etc), or it is just Music/Books/TV Shows/Movies?
Shamefully speaking, I might be a stupid dad - I used iPhotos to import all pictures/videos from Digital Camera, iPhones, iPads for a year, until last night I installed Aperture 3. I selected a folder "Pictures" and clicked Import from iPhoto Library, then I was shocked ....my Macbook HDD space shrinks from 40GB free to 1.29GB and still shrinking....as a result I had to move some of my music, videos to trash (to free up another 20 GB of space). Until Aperture finished importing all photos, I had only 2.5GB free
This morning, the first thing I did is to buy a Time Capsule, and try to free up spaces on my Macbook

Moving iTunes Library to USB Drive

Hi!
I used to sync my iPad 2 64 GB with my Windows Vista Laptop. After my Windows Vista Laptop crashed, I replaced it with a MacBook Air 128GB. Now, I sync my iPad 2 64 GB with my MacBook Air.
On MacBook Air 128, real estate is at a premium! And my iPad has a very large volume of content, hence my iTunes Library also is huge and occupying a significant amount of HDD on the MacBook Air.
I am meeting my real estate requirements on my MacBook Air with a clutch of USB drives.
Is there any way I can transfer my entire iTunes Library (music, video, photos, apps, podcasts et al) to a 64 GB USB Drive? Thereafter, whenever I sync my iPad, iTunes should pick data from this 64 GB USB Drive, without using HDD space on MacBook Air itself.
If possible, please advise how to achieve this.
Regards

Copy /Music/iTunes/ folder to the external.
To use this folder, hold Shift and launch iTunes.
Select *Choose library*.
Select the iTunes folder you copied to the external.
Make sure the external is connected and ready before launching iTunes.
When you get your new computer, copy the entire iTunes folder from the external to /Music/ on the new computer.

Can't import videos to iTunes library...

I can't get videos into my iTunes library. I've done it once before, but my computer isn't letting me drag the file from the Movie folder on my computer to the library on iTunes.
Does it make a difference which format the movie is? Because it's .avi, so yeah. I know its got to be a certain format for it to be on the iPod, and you can just click the "convert to AAC" or whatever on the video, but I just can't get it into the library to convert it to the AAC.
Windows XP

Sorry to bust in on this thread but am pretty good with computers but feel like a real idiot here.
I recently downloaded a video and converted it into mpeg-4 using videora which was done successfully. Now I opened Itunes and went onto library where all my songs are and clciked on 'file' and then 'add file to library' and double clicked on the video which said it was mpeg-4 and I cant find it in my library, nor is it listed when I go down and click on videos.
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All of a sudden (video) files added to my iTunes library after a certain date aren't playable on other devices.

hello!
All of a sudden I have a weird issue with playing video-files added to my iTunes library after a specific date.
This is the situation so far:
I encode the video for iTunes with the same settings for the last 3 years. I know these vids play on all my devices. AppleTV & iPad. All of a sudden videos added to my library after the 8th of september aren't playable on my AppleTV and iPad. I can play them directly in iTunes and by accessing them directly via the finder and quicktime.
The following errors occur:
When I pull the video from iTunes on my AppleTV.. the video simply doesn't play.
When I pull the video from iTunes on my iPad I get a message that the file can't be found.
When I push the video from iTunes to the AppleTV using airplay I get a message that there has occured an error while connecting to the AirPlay-device "Apple TV". The necesary file could not be found. In addition when the AppleTV is switched off it doesn't turn on doing this, suggesting that there is something missing on my mac itself.
All the above errors aren't popping up when I choose a video that has been put in my library before the 9th of september. Then everything works as expected.
This is what I tried:
Turning off and on home sharing on all devices including the mac.
Logging in wiht a different apple ID though using the same ID as before.
I created a new iTunes library and populated with a video that was added after the 8th of september and one that was added before the 9th of september. Surprisingly the older one played and not the newer one.. while they both used the same encoding settings. The new library was locally on my mac as my original library is on a NAS.
I encode my videos with Quicktime 7 Pro using the following settings:
H.264 (current frame rate, key-frames:automatic, re-order frames, automatic bitsize)
Medium Quality
Multi-pass
current resolution (which is always 1280 X 720)
AAC sound
44.100 kHz
128kbps
I'm using the Mountain lion 10.8.2 and iTunes 10.7 Mountain lion got updated a few days after 19th of september and iTunes i think as well. Both versions were released after this issue seemed to pop up.
I also have two video-files encoded on the same day with the same settings that dragged into the iTunes library on the 9th of september. One works.. the other doesn't.
So I wonder if there is somebody out there that can tell me what might have happened here and how I could fix this issue.
Thank you in advance.

Hi Seraphiel07.
I have a very similar issue. Hardware involved:
Apple MacMini (Mid 2011) - OSX 10.8.2. iTunes 10.7. Home Sharing enabled.
Apple TV (3rd Generation). Home Sharing (access) enabled.
Apple MacBook Pro (15" Mid-2009). OSX 10.8.2. iTunes 10.7. Home Sharing enabled.
Apple iPad 2 (Wifi only). iOS 6
Apple iPhone 4S. iOS 6
All connected through:
Apple Time Capsule 8.0211n (4th Gen)
I have an iTunes library on the MacBook Pro, shared over "Home Sharing" and another (duplicate content, different library name) iTunes library on my MacMini, which is also accessed through the Apple TV.
All software is current (as of Sep 26th).
All movies are iTunes purchases. 80 in total.
All files are purchased (and home shared) under one account.
My last two iTunes purchases both HD movies on 09/17/2012 and 09/05/2012 refuse to appear on any device accessing either of the two Libraries over Home Sharing. It should be noted that every other movie (the other 78) all show up and play correctly. I therefore know it is not an issue with connectivity, otherwise I would see zero movies available.
I have:
1. Removed all content from each Library and re-added
2. Upgraded the OS on the MacMini 10.8.2
3. Tested viewing the two missing movies on other Apple devices and no luck.
4. Turn home sharing on and off within iTunes and also on each device.
It would appear to me that the issue is with the files themselves, rather than the devices as different devices and different versions have been tested.
All comments welcome.

Rebuilt iTunes library missing video

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