ReCAPTCHA images not displayed

The CAPTCHA images and other reCAPTCHA content (prompt, help, etc.) are not displayed on our web forms *for some users*, which prevents them from using the forms. I have not been able to reproduce this myself, but I have screenshots from other users. Could it be some setting that doesn't allow mixed content, i.e. content from remote sites? If so, where do I find this setting in Firefox? I have already determined that it's not due to disabling JavaScript. The troubleshooting information below may not help much because it works for me, just not for some other users.

Thanks for the reply, cor-el, but I think we're not on the right track here. It's not just the image that isn't being displayed, it's the entire reCAPTCHA content, including text, that is provided by this code:
<script type="text/javascript" src="http://api.recaptcha.net/challenge?k=6LckSwAAAAAAABPzoTpsotAoO7HTyQlbAiW90VqT"></script>
<noscript>
<iframe src="http://api.recaptcha.net/noscript?k=6LckSwAAAAAAABPzoTpsotAoO7HTyQlbAiW90VqT" height="300" width="500" frameborder="0"></iframe><br>
<textarea name="recaptcha_challenge_field" rows="3" cols="40"></textarea>
<input type="hidden" name="recaptcha_response_field" value="manual_challenge">
</noscript>
I checked all the tips in your links, but I'm having a hard time trying them since it works for me. One user sent me screenshots of Firefox and IE where it doesn't work, so it doesn't seem to be a setting specific to a browser. For this reason and because of the number of people reporting the problem I tend to think it's not due to tweaking settings, ad blockers, etc., although I could be wrong.
I'm going to check these links now:
http://kb.mozillazine.org/Error_loading_websites
http://kb.mozillazine.org/Websites_look_wrong

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Go to Solution.
Attachments:
Image 1.jpg ‏133 KB
Image 2.jpg ‏152 KB

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[Migrated from the Syclo Resource Center]
prashanthi_vangala   01/03/2012 06:44,
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prashanthi_vangala   01/03/2012 12:38
Hi Jason,Thank you for the reply.I already tried all the things you have mentioned, but the same issue exits still.
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Prashanthi,What did you use to create these images?
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prashanthi_vangala   01/11/2012 10:02
Hi Jason,
Thank you for the reply.
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Edited by: user638992 on Feb 25, 2010 3:40 AM

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Jo
"atomic king" <[email protected]> wrote in
message
news:gjoqqr$nk5$[email protected]..
> Thanks so much Joise1 I will try to see if I can get
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create an exact copy
> of my
> pages in a template page where I can after just copy and
paste all the
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pages. What do
> you
> think?
>

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