Receipt for app purchase not made

I have received a receipt for 2 apps which I have not purchased not are they loaded on my itunes app page.  How do I remedy this problem, Thanks?

the receipt would have been originally emailed to you.

Similar Messages

  • How I could get a receipt for the purchase i made in the app store?

    I just purchased an app for my iMac and I was wondering how I could get a receipt for the purchase?

    The redeipt comes in the your email automatically in 24 to 48 hours.

  • HT202152 I need a receipt for a purchase I made in the App Store - where do I find it?

    Apple doesn't e-mail me a receipt, apparently.  The only record I see that I bought an app is in the Purchases page.  What do I do if I need to file away a receipt for tax purposes?
    Thanks in advance, and apologies if it's obvious and I'm just not seeing it...
    A

    Hi there, 
    It sounds like you may be lookign for your Purchase History. The aticle below has more information on how to get to it. 
    See your purchase history in the iTunes Store
    -Griff W. 

  • Invoice for purchases not made

    I have received invoice for two purchases not made by me. I could not connect to ITunes.Store to report problem. How do I make contact with ITunes Store to get refund.

    You may not get a refund.
    You need to change your password.
    Alert your credit card company and ask them about reimbursement.
    Let itunes support know that your account may have been hacked ( click "Support" at the top of this page, then click the link under "Contact Us".)

  • I have purchased a in app purchase of a 'gcsepod' for my little brother however the purchase does not come up in the app and requests me to buy another. How do i solve this? I have also got the receipt for this purchase.

    i have purchased a in app purchase of a 'gcsepod' for my little brother however the purchase does not come up in the app and requests me to buy another. How do i solve this? I have also got the receipt for this purchase.

    I'm not sure I can make sense of this but without asking too many questions, you can resolve your question by contacting iTunes direct.
    Apple - Support - iTunes - Contact Us
    But they will be wondering about the reference to hacking and you feeling bad about getting something for free.
    Best step in my view is to make sure you don't get similarly involved in future.  You must know roughly what you were doing.   Then writie it off to a not to be repeated experience.

  • HT201272 I have purchased some apps but they are not showing in the purchase tab, have updated it as well. Have receipt for these purchase, will I be recharged if I try & download from app store again

    I have purchased apps recently which are not showing against my purchases. If I went into app again & downloaded them will I be recharged. I have a receipt for the purchases?

    iTunes Store: Hiding and unhiding purchases
    http://support.apple.com/kb/HT4919

  • How long does it take to receive email receipts for App Store purchases?

    I've been using iTunes for awhile but only recently got an iPhone.  Whenever I've purchased music from iTunes I would usually get an email receipt same day or next day.  I purchased my first iPhone app from the App Store five days ago but still have not received an email receipt (email address is correct and I checked spam folder).  Is this normal?  I'm kind of a stickler about keeping records for my credit card purchases and would like to have a receipt for all purchases.  I read somewhere an email is sent every $20 spent or every 12 hours, whichever comes first.  I've made other app purchases since then but not $20 worth.  But since it's been five days since my first purchase, something has to be wrong, no?  Additionally, is there a way to find and print receipts?  I know you can go to 'purchase history' in iTunes and do a screen grab, but if I have to do that for each purchase here on out, that will be depressing.  Also it's not much of a receipt since it doesn't show which credit card was used.
    Thanks for input,
    Joe

    Well wouldn't you know it?  I received the email receipt tonight!  Only took a full 5 days.  Of course it comes right after I posted this question...  I guess the 12 hours thing is bunked--maybe only when it comes to app purchases--but at least they sent it.
    Joe

  • I received an email this am telling me I was charged for a purchase I made of .99 this am.  I did not purchase anything. I contacted PayPay and was informed it was for a recurring monthyl .99 fee..I don't know what that is and don't want it. What is it?

    I received an email this am telling me I was charged for a purchase I made of .99 this am.  I did not purchase anything. I contacted PayPay and was informed it was for a recurring monthly .99 fee..I don't know what that is and don't want it. What is it?  PayPal cancelled any further payments for this. I was informed I needed to request refund from ITunes. I did that. Why was I charged a .99 recurring fee? I purchased, or thought I did, an app called "Appzilla2" on Jan 10 for .99 cents.  Does this mean I must pay .99/monthly to use it?  If so, please cancel the appzilla.

    We are itunes users just like you.  We cannot cancel anything.
    Look at your purchase history and see what the charge is for.  Contact itunes support if need be.

  • My touch id is not working for app purchasing loading up my ipod touch back up

    my touch id is not working for app purchasing after loading up my iPod touch back up to the iPhone 5S

    Yes, you will need to call Apple at this point for further assistance.
    Apple ID: Contacting Apple for help with Apple ID account security

  • HT1491 How do i get a receipt for my purchases.  One was not emailed to me.

    How do I get a receipt for my purchases as I did not receive email receipts.

    Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • I want a receipt for a purchase made on 11/25/2011 is there anyway i can get it?

    I want a receipt for a purchase made on 11/25/2011 is there anyway i can get it?

    Hello rto4jo,
    That's a great question!
    I'll be happy to work with you on finding you a copy of your receipt, but will need some additional information. Please watch for a private message from me with the request. To check your forum inbox, ensure that you have signed in with your user name and password, then click on the envelope icon in the upper right.
    I'm grateful that you wrote to us and I look forward to working with you.
    Regards,
    John|Social Media Specialist | Best Buy® Corporate
     Private Message

  • I just received an email with a receipt  for a purchase that i did not do

    i just received an email with a receipt  for a purchase that i did not do
    <Personal Information Edited by Host>

    Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here. I've asked the hosts to remove your email address and address from your post
    If you didn't make it and nobody else has access to your iTunes account then you can contact iTunes Support via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Regd receipt for my purchase

    Hello Sir/Madam,
                       I had purchased a hp laptop from your store. I need the copy of the receipt for my purchase in order to cliam my warranty.

    Hello swaminathan-
    I’m sorry to hear that you need to get service on your HP laptop; I hope that it’s nothing too serious to keep you without it for very long.
    As AWBrown stated, if you have the opportunity to stop into a Best Buy store, they may be able to locate the receipt for you.  If not, I may be able to help you, but I was unable to locate any purchase information for you with the email address attached to your forum profile.  If you can send me a Private Message with the following information, I may be able to help locate that receipt:
    1.       Any other phone numbers or email addresses the purchase could be under
    2.       The exact date of the purchase (within a couple of days)
    3.       The store location where the purchase was made (please be as specific as possible)
    4.       The total amount of the purchase, including any additional items you bought at that time
    5.       A general description of those items, if any (for example: HP laptop, laptop bag, etc.)
    6.       How the purchase was paid for, and if by credit card, what are the last 4 digits of the card used
    You can send me a Private Message by logging into the forum and clicking on the button across from my name on this post.
    Sincerely,
    Bill|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

  • Report purchase not made by me

    What do I have to do to challange a purchase not made by me?

    Mr Mathew
    What do I have to do to challange a purchase not made by me?
    I tried clicking on the link report a problem but mothing happened, so could please help me on this issue
    Name of the app. :- Magic Piano, Starter Smoola Pack, Developer: Smule, Inc. 
    Amount :- 2.99$
    Order Number: M1*****VFB
    Receipt Date:          24/07/11
    <Edited by Host>

  • Receipt: in app purchases

    how can i find a receipt for an in app purchase ive made?

    itunes composites purchases that are made within a period of a few days and sends your apple id's primary email address the receipt

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