Receive but cannot send mail with air book lions

mail says offline in pref. can receive and NOT send.  Is working fine on PC

Most email providers use separate servers for incoming (POP3 generally) and outgoing (SMTP generally) mail.
Chances are you don't have the SMTP server info.  Google for the smtp server of your ISP/region. 
Another possibility is that your ISP blocks SMTP sending if you are not at home, or outside their network (say on wifi somewhere else).  This is done to prevent spamming by people that hack email address passwords.

Similar Messages

  • I receive my "talktalk" e-mail OK but cannot send mail?

    I receive my "talktalk" e-mail OK but cannot send mail?

    Try a Restart.
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
    Resetting your settings
    You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
    Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
    Here is a link to their contacts with most of the information below.
    http://www.apple.com/contact/

  • Why can I receive but not send mail?

    Why can I receive but not send mail?

    With sparse information you give I would venture that you have not set up the correct Outgoing Mail Server settings in Mail>Preferences>Accounts. Contact your ISP for their set up.

  • I can receive but not send emails with my skynet account - what am I doing wrong ?

    I can receive but not send emails with my skynet account - what am I doing wrong ?
    I have no problems with my Yahoo account but I can not send emails with my skynet account.
    Actually in iPhone :
    Outgoing Mail Server > SMTP "relay.skynet.be"
    Primary server > Not Configured > Off
    Thank you ...

    When you set them up, did you set up both the incoming and outgoing email servers separately, and did you enter the correct SMTP server name, and enter your userid and password even though it says "optional"?
    Something else to try, if you haven't, is delete the accounts, connect the iPhone to iTunes, on the Info tab check the box to sync mail server settings, then sync. This should duplicate the settings from your computer to your iPhone.

  • TS3899 my new 5s will receive but not send mail?

    my new 5s will receive but not send mail?

    Hi, first ReBoot your phone.
    Then check your account is set up correctly including your passwords..
    Settings - Mail - Account

  • Can receive, but cant send mail

    Any ideas? I can receive but cant send mail. It says..
    The SMTP server “mailhost.zen.co.uk” rejected the password for user
    Have mail version 4.4
    Many thanks

    Hi,
    I would double check your settings and port numbers.
    Incoming Mail (pop3) server mailhost.zen.co.uk and port for Incoming mail (POP3) is 995
    Outgoing Mail (smtp) server mailhost.zen.co.uk and port for Outgoing mail (SMTP) is 587

    Also make sure under SMTP that the outgoing server requires as secure connection (SSL) box is checked as well as the incoming POP3 (SSL) box.
    Can you say if this is a recent issue or one that has been there since setup?

  • I receive but cannot send txt message

    I am having difficulty to send txt message to people outside the network.
    I receive but cannot send it.

        Hey there Alessa,
    Text messaging is my main form of communication so I understand how important it is to make sure you can consistently send and receive them. Let's keep those messages flowing.
    When you say outside the network, do you mean people on other carriers? Are these users all on the same carrier? Do you know what kind of devices they have? Can you send to Verizon customers ok?  What zip code are you having these issues in?
    Please provide additional details so I can better assist.
    NicholasB_VZW
    Follow us on Twitter @VZWSupport

  • I can receive mail on my bellsouth account on my iPad, but cannot send mail

    Why is it I can receive email, but cannot send? My account is with Bellsouth.net

    Hello, sounds like you haven't switched to iCloud yet, the old dot Mac & MobileMe servers are going away or gone for most already.
    Do not delete the old account yet. sign up for an iCloud account if you haven't.
    I understand .mac mail will still come through. Do not delete the old account yet.
    You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
    iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
    On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
    IMAP (Incoming Mail Server) information:
    • Server name: imap.mail.me.com
    • SSL Required: Yes
    • Port: 993
    • Username: [email protected] (use your @me.com address from your iCloud account)
    • Password: Your iCloud password
    SMTP (outgoing mail server) information:
    • Server name: smtp.mail.me.com
    • SSL Required: Yes
    • Port: 587
    • SMTP Authentication Required: Yes
    • Username: [email protected] (use your @me.com address from your iCloud account)
    • Password: Your iCloud password
    Also, you must upgrade your password to meet the new criteria:  8 characters, including upper and lower case and numbers.  If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message.  Go to   http://appleid.apple.com         then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.
    Thanks to dpepper...
    https://discussions.apple.com/thread/3867171?tstart=0

  • Receive mail but cannot send mail. Any ideas?

    I have iPad2, email set up to receive and send mail. pop...for receive and smtp... for send. port 110. I can receive but not send. Can anyone help?

    Check with your email service and find out which ports can be used with their SMTP and then try that port. 

  • IPad receives mail just fine, but cannot send mail

    I am using a POP3 server with shaw (the server for both incoming and outgoing mail is shawmail.vc.shawcable.net) and, as stated in the title, my iPad will not send any mail. It refuses to interact with the SMTP server. It says "Cannot Send Mail    The connection to the outgoing server "shawmail.vc.shawcable.net" failed. Additional Outgoing Mail Servers can be configured in Settings > Mail, Contacts Calendars."
    I have already tried everything that I have found already suggested on these forums and others, including inputting both a username and password for the SMTP server, changing the port to 25, and restarting my iPad after each of these changes. All of the settings on the iPad match those on my mail program perfectly (which works without a hitch, and has been for some time now.) I am connected by Wi-Fi to my home network, the exact same router I use to get my mail on my personal computer.
    One other detail: whenever I change the settings for the SMTP server in Settings > Mail, Contacts, Calendars, it says that the SMTP server does not support password verification, which is just plain untrue. What is wrong with my iPad?

    What did your email provider, Shaw, say or suggest about settings needed for the iPad?

  • I can receive but cannot send e-mails!

    I have a gmail account; I can read the incoming mails but cannot send outgoing mails. I get the following error message:
    The SMTP server “smtp.gmail.com” rejected the password for user “XYZ"
    XYZ = my name.
    The password is correct because I can access my gmail account by using the relevant website.

    In your server setytings do you have XYZ or [email protected] as the User Name? What Authentication: do you have?

  • After OS upgrate, my Mail (Version 4.3) can receive -but not send mail !?

    I just upgraded my I Mac to OS X 10.6. Everything is working well except my MAIL Version 4.3. I’m able to receive mail and look it up, but cannot send it out.

    MacLMW wrote:
    I called Apple and they walked me through some things--found duplicate outgoing servers
    It's hard to deal with such a thing in a bulletin board environment. The possibility of that didn't occur to me.
    Everything is working great now; both incoming & outgoing!
    I'm glad you were successful.
    My Apple support person sent me this link to forward to you and the boards: http://www.apple.com/support/macosx/mailassistant/
    That could be useful for others in the future. I've bookmarked it.

  • Receive, But Not Send Mail

    I recently purchased a new iMac and bought ProCare to bring all of my important documents from the old iMac to the new iMac. Since bringing home the new computer, I can only receive e-mail. Here are a few of the specifics:
    We use comcast and have a wireless router in the house. I have tried connecting directly to the modem and wirelessly. I have tried using no authentication and authentication. I have tried using SSL. I have made sure the ports are correct for each of these settings. I have deleted the outgoing servers and reentered them. I have added a new account. That cannot send mail either. I also have an 14" iBook. I can send and receive mail from all accounts on that computer. To add to the confusion, I configured Entourage to send and receive e-mail today and it works with out any problems.
    I am worried a corrupted e-mail came from the old computer?!? Is that possible? I think I have narrowed it down to the Mail application itself. Is there a pref file I should trash? I am confused as to why I can receive but not send? Another detail. When I hit send, it simply puts the file in the drafts folder. It is not as though the server is busy and puts the file in the Outbox.
    Any help would be great. It is hard to get to the store for the genius to trouble shoot the issue.
    Thanks in advance,
    Debbie

    When I hit send, it simply puts the file in the drafts folder.
    What do you mean? The message is already in Drafts when you compose it, isn’t it? Does clicking the Send button actually do anything? Is it enabled at all or is it grayed out? Can you type the content of the message normally?
    Proceed as follows:
    1. Open /Applications/Utilities/Console.
    2. From the File menu, choose either Open Console Log, or Open System Log, or both, so that Console displays the contents of both system.log and console.log.
    3. Try to reproduce the problem and look at the bottom of the Console windows for messages that might be written there as a result. They may provide some clues.

  • Cannot send mail with .mac

    I can receive mail with .mac account, but not send mail. I can send and receive mail using another account. Has something changed with .mac?

    This issue is most probably related to your Internet Service Provider.
    Several Internet Service Providers are blocking the use of smtp servers (like smtp.mac.com) by their customer for secury purpose allowing only their own smtp server.
    First, you should check with your ISP if he his blocking smtp servers. If he do, just use the smtp server of your ISP. That's what I need to do from my home.

  • Cannot send mail with mavericks

    Hi I'm using an iMac 2011 27 in. Shawcable is my ISP. I can receive mail. I cannot send mail. I get the error "cannot connect to account myaccount, enter password for user myname" If I go into accounts in mail prefs all smtp accounts show as offline.  I have been over all my settings with shaw they say problem is on my end. They say my computer isn't connecting. Anyone have any ideas?
    jmickey42

    Without in details on what you have tried, I'll throw out some things:
    On the SMTP server settings, use a custom port number instead of using the default ports.
    Make sure you don't have any firewall, net-nanny, or other such network blockers running.
    In Mail, Open Connection Doctor from the Window menu.
    Click Show Detail, then Check Again.
    Note any message noted in the stoplight section, and any related to the account in the details.
    You may want to sanitize any of the messages from the Details so that it doesn't give away an email account or other identifying info.

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