Receive Error 900|101000.101004.101005 While Watching Online

Question

I'm 9 minutes from finishing watching Spartacus: Gods of the Arena Episode 6 "The Bitter End" when I receive this message: Sorry, we've experienced some difficulty playing your video.Please refresh this page in your browser to try again.(Error 900|101000.101004.101005) Refreshing didn't help. I tried closing and reopening my Firefox browser but that didn't help either. I tried it in IE9 with the same result. Please help! Link to show: http://xfinitytv.comcast.net/watch/Spartacus%3A-Gods-of-the-Arena/8145186920100817112/2192718405/Ep-6---The-Bitter-End/videos My Device Information My Zip Code: 03301 My Cable Provider: Recommended by Comcast Use Dac: true My Conroller ID: 162 My Map ID: 57 My Persona ID: 12037 My myDVR Manager Status: Unknown My Set Top Box Names: Unknown My Queue setup: false Facebook Queue Syncing: false Facebook Connect: false My public IP address: 24.62.152.168 My operating system: Windows - Windows NT 6.0 My web browser: Explorer 9 - Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.0; Trident/5.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; WINFC 2.0.0.1; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0C; NET_mmhpset) My system type: Desktop computer or other device My Silverlight version: 5.1.20125.0 My flash version: 11.6 r602 Javascript: enabled Cookies: Unknown Time Information My Clock Time: Unknown Server Clock Time: Unknown My Account Information In Home Authenticated: false Primary Account: true Provider Codes: bi, bj, cy, bq, ce, cd, cf, g, ak, cu, bv, b, cx, h, ad, bw, d, al, ci, a, bu, by, cn, ax, bs, at, ct, cb, ch, cs, e, aj, cv, db, co, bl, cw, bo, j, cc, bn Internet Subscriber: true Cable TV Subscriber: true Voice Subscriber: false

Answer 1

I receive the same error for ANY show I try to watch online... The Walking Dead, Dexter, or Spartacus.  It is getting quite frustrating.  It reads the same... (Error 900|101000.101004.101005) and wants me to refresh.  Refreshing results in the ad of course playing quite well and then nothing.  What I have found is I have better luck with the lower quality but even that doesn't prevent the error all of the time... only delays the inevitable as I can't get through any single episode of anything anymore.  A friends laptop followed this same trend when we tested it... low quality seemed to delay the issue but it still happened.  Any why pay for HD when you can't even get it.  I did the Xfinity speed test at speedtest.comcast.net and average a 47Mbps on 2 different servers.  I have zero issues watching on my phone though.  I shouldn't have to resort to the small screen and limit my viewing experience when this is not free stuff here.  I have read through so many forums and found supposed causes anywhere from some versions of Flash Player not being compatible to secondary account holders aren't authorized to view anything rated MA.  I've also read of some who have similar errors as the only email account active with their service.  There is no rhyme or reason to it that I can find yet.  What I did find consistent in the forums so far is Comcast Joe.  He always asks for the info from xfinitytv.com/computer and links for the shows and when they are sent, there never seems to be a reply back with any resolution or possible cause.  I just don't get it.  The details submitted by everyone also vary with the answer to primary account holder being both true and false.  Please fix this Comcast.  There are a lot of customers out there being impacted by this issue.  My Device Information My Zip Code:Unknown My Cable Provider:Unknown Use Dac:true My Conroller ID:150 My Map ID:146 My Persona ID:9651 My myDVR Manager Status:Unknown My Set Top Box Names:Unknown My Queue setup:true Facebook Queue Syncing:false Facebook Connect:false My public IP address:24.240.92.101 My operating system:Windows - Windows NT 6.1 My web browser:Explorer 9 - Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; eMusic DLM/4) My system typeesktop computer or other device My Silverlight version:5.1.20125.0 My flash version:11.6 r602 Javascript:enabled Cookies:Unknown Time Information My Clock Time:Unknown Server Clock Time:UnknownMy Account Information In Home Authenticated:false Primary Account:false Provider Codes:s, bi, bj, cy, bq, ce, cd, cf, g, ak, aw, ar, dc, dd, cg, cq, da, cu, au, bv, b, cz, u, cr, c, br, cx, bt, h, ad, bw, d, al, bh, ci, a, y, bx, bb, bc, cp, bu, by, cn, ax, bs, at, ct, cb, ch, cs, e, aj, cv, bz, db, bm, co, bl, bk, bp, cw, cj, bo, j, cc, f, m, bn Internet Subscriber:true Cable TV Subscriber:true Voice Subscriber:true   Most recent error happened while watching the link below but you can insert the episode 1 of the same season of Spartacus (link is episode 2) as well as any episode of the whole season 3 of The Walking Dead of any show in season 7 of Dexter.  It is ALWAYS the same error code.  Someone has to know what the codes mean or why have them programmed to populate at all.   http://xfinitytv.comcast.net/watch/Spartacus/7511923708853028112/15380547815/Ep-302---Wolves-At-The-Gate/videos   I hope this helps Comcast Joe.  Thanks for any help you can give.