Receive error 'Adobe Reader 9.3 has stopped working'

Good Day Everyone.
Having difficulty opening a .pdf file. Have used Adobe Reader 9.0 and 9.3 but without any success. Didn't used to have any problem opening pdfs but over last few months have experienced severql difficulties, which have resulted in I visiting our tech support tem at the university. It is all probably related to a virus they discovered weeks ago. Anyway, despite removing/adding AR several times, still receive the error. Hurts since I need to access pdfs at school all the time.
Any insight is greatly appreciated.
Thank you.

Is this on Windows? If so, check the Event Viewer if you can find any more information on the error.
Also, of course, make sure that your system is completely free of viruses, spyware, or any other malware.

Similar Messages

Adobe Reader 9.3 has stopped working ---- close the program

When trying to open a PDF document, I get the Adobe Reader error box. Adobe Reader 9.3 has stopped working. A problem caused the program to stop working correctly. Please close the program.
I went to the Adobe site and followed the instructions to add/remove program and reinstall newer version from Adobe website. The new install is the 9.3 version and I am still getting this error message. HELP ME!
Vicky

I am running win 7 ultimate and had the same issue.
To fix: Do a clean install by first uninstalling Reader and removing all left over files....I use Revo (freeware) in the advanced mode to accomplish this
Here is the link if you are interested,,http://www.revouninstaller.com/revo_uninstaller_free_download.html
Otherwise....make sure you remove all the reader files from c:\programs(86) or programs and clean out the registry as well. Reboot and reinstall.
Fixed it right up ..., no more probs.
Kathy

Adobe reader 8.1 has stopped working

All of a sudden I cannot open PDF files. Acrobat won't open.
I get the message:
error 1606. Could not access network location %APPDATA%\
I've tried uninstalling. It will not uninstall, just gives the same message
Running Windows 7

Try the Reader forum
http://forums.adobe.com/community/adobe_reader_forums

Windows 8 - Photoshop CS5.1 crashes upon startup. Error message: "Adobe Photoshop CS5.1 has stopped working.A problem caused by the program to stop working correctly. Windows will close the program and notify you if a solution is available."

Hello!
I've had the student version of the Adobe Creative Suite 5.5 Design Premium software for several years now.
When I received my Windows 8 computer I installed the software with no issue.
Last week when I tried opening Photoshop I get the following error: "Adobe Photoshop CS5.1 has stopped working.A problem caused by the program to stop working correctly. Windows will close the program and notify you if a solution is available."
I deactivated and uninstalled the entire Creative Suite then reinstalled it. I am able to open the other programs, but still receive the same message for Photoshop.
What can I do?

I found the issue was with the Nik Filters I was using. The filters were messing with Photoshop's initializing. I uninstalled and reinstalled the filters and now Photoshop works like a charm.
It appears this forum is dead?!
Thankfully, I was able to troubleshoot on my own and figured out the problem...

Adobe Photoshop CC 2014 has stopped working - windows 7 , video driver is up to date

I went to the event view, I have widows 7, 64 bit operationg system, and keep receiving the below error:
Adobe Photoshop CC 2014 has stopped working
below is the event view log, not sure how to fix
Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
Faulting module name: aticaldd64.dll, version: 6.14.10.1607, time stamp: 0x4f1b86e2
Exception code: 0xc0000005
Fault offset: 0x0000000000441382
Faulting process id: 0x1b0c
Faulting application start time: 0x01cfb3774d9b3131
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\system32\aticaldd64.dll
Report Id: 93703bae-1f6a-11e4-ae16-402cf4f30b8f

Chris,
thank you for the reply. When i went to Control Panel\Appearance and Personalization\Display\Screen Resolution/advanced settings/properties/driver/update driver
I get the message the windows has determined the driver software for your device is up to date
Radeon HD 6470M
when i went to the AMD website, i dont know what to select or what to download, how will i know which driver to select?

Adobe Acrobat 9.0 has stopped working

I have just downloaded and installed adobe acrobat 9.0 on a Windows Server 2008. Installl process went find. When starting the program it eventually wil give me the error "Adobe Acrobat 9.0 has stopped working". I get an option to find a solution on the net or shut down. This is a 64 bit system.

To go along with Michael's suggestion, something like AA9.2 is needed for X64 systems I think. Also, be careful. Acrobat is not licensed for use on a server. Using it as a user is fine, but not as a server application. Read the license carefully.

Adobe Media Core CS6 has stopped working

Hi Folks,
I'm running Adobe Creative suite CS6 on Windows 7, Dell T7600 with 64G RAM. Quicktime Pro 7.74, up to date.
When I try to export a sequence using Quicktime as the Export format, I get the error, 'Adobe Media Core CS6 has stopped working'
Here are the details:
Problem signature:
Problem Event Name:                        APPCRASH
Application Name:                             Adobe QT32 Server.exe
Application Version:                           6.0.5.0
Application Timestamp:                     5211c5c2
Fault Module Name:                          QuickTimeH264.qtx
Fault Module Version:                        7.74.80.86
Fault Module Timestamp:                  5180f338
Exception Code:                                  c0000005
Exception Offset:                                001f371d
OS Version:                                          6.1.7601.2.1.0.256.48
Locale ID:                                             6153
Additional Information 1:                  0a9e
Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
Additional Information 3:                  0a9e
Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789
I suspect this could be related to Quicktime.
Any help is much appreciated.
Thanks
Ken

More information needed for someone to help... click these links and provided the requested information
-http://forums.adobe.com/message/4200840
-http://forums.adobe.com/thread/416679

Adobe Media Core CS6 has stopped working (Premiere Pro Family CS6)

I have recently upgraded my computer to better run Premiere and Encore but have now encountered the error "Adobe Media Core CS6 has stopped working". The program will then boot even after I choose either of the two options that say they should close the program. They both seem to run fine after getting past the error but I would rather not have to see it everytime and know that something is amis. I have tried uninstalling and reinstalling Quicktime like some other users have suggested but I think my problem may lie elsewhere. Can anyone help me out?
Problem Event Name:
APPCRASH
Application Name:
Adobe QT32 Server.exe
Application Version:
6.0.1.0
Application Timestamp:
5043716a
Fault Module Name:
cwalsp.dll
Fault Module Version:
2.8.13.1
Fault Module Timestamp:
4f33e357
Exception Code:
c0000005
Exception Offset:
00017914
OS Version:
6.1.7601.2.1.0.256.1
Locale ID:
1033
Additional Information 1:
0a9e
Additional Information 2:
0a9e372d3b4ad19135b953a78882e789
Additional Information 3:
0a9e
Additional Information 4:
0a9e372d3b4ad19135b953a78882e789

cwalsp.dll
Find out where that's coming from and what it does, then reinstall or uninstall the program it came with. Pertinent information suggests that this may be a DLL of a DRM client for games that interferes with local ports...
Mylenium

I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?

I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?

Hi Noel,
I'm wondering whether your comment addressed to Lmono was intended for me Tmono.
You ask: "So why didn't you provide the same?"
It just didn't occur to me to do so.
My intent was to report that there was at least one other user encountering a similar problem. It occurred to me that Adobe might be interested in determining the scale of a problem which causes one of their best known products to fail to run quite so completely after a clean install
I also see that I misreported the OS I'm running - its Windows 8.
If there is further information I can provide which might be helpful in determining a solution, if someone could be specific about what would be helpful, then I will try to respond appropriately.
Perhaps the following from the event log:
Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
Faulting module name: igdfcl64.dll, version: 8.1.0.2875, time stamp: 0x507eff6d
Exception code: 0xc0000005
Fault offset: 0x0000000000809283
Faulting process id: 0x1f48
Faulting application start time: 0x01cfca332430f3a7
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\SYSTEM32\igdfcl64.dll
Report Id: 659ea6c9-3626-11e4-bea1-9c2a70825e62
Faulting package full name:
Faulting package-relative application ID:
The X230 has Intel HD 4000 graphics support built in to the processor. Windows was pretty stubborn about refusing driver updates, but I just managed to get drivers from the Intel site to install and Photoshop is now running, so hopefully I need not try your patience any further.
In case anyone else has a similar problem and stumbles on this the way to install the driver that worked was to:
- download the zip version of the generic driver from Intel
- use the 'have disk' option in the windows dialog to install the driver - other paths in the UI did not work with windows refusing to install the driver.

Merge to HDR Pro from LR5. After applying preset and during conversion of file, Iget an error message "Adobe Photoshop CC 2014 has stopped working" and closing PS

In LR5 i do: Merge to HDR Pro. After I apply my preset and PS attempts to convert HDR file, I get an error message from PS: "Adobe Photoshop CC 2014 has stopped working". Then PS Closes.
My source files are 5 NEF files of 28 MB. I select 16-bit, I also tried 8-bit. No difference. Same error message.
I have a Toshiba Quosmio X870 with Intel i7 3610QM @ 2,30 GHz, 16 GB RAM, Windows 7x64 HP SP 1, 7,3 Performance Index
Any suggestions?

As the crash report says - your outdated video card driver is crashing. You need to update your video card driver from the GPU maker's website (AMD/ATI in this case).

Infuriating 'Adobe InDesign CC 2014 has stopped working error' has lost me a day. Just got dumped by chat support...

Hi All,
I've taken a few deep breaths before writing this to try and avoid a hugely frustrated rant.
To summarise; since early this morning my previously healthy version of InDesign CC 2014 has been unable to open, crashing at the 'Executing startup services...' stage with the error message 'Adobe InDesign CC 2014 has stopped working'. I worked on it all day yesterday and use it extensively every day more or less, this problem came out of nowhere overnight. I didn't do any kind of system update in the interim period. I'm using a HP Envy dv7 Notebook PC running Windows 8.
I tried as much as I could based on my own very limited knowledge and some forum searching. I re-installed the software. Did that again using the Adobe CC cleaner .exe file in between un-install and re-install. I uninstalled older versions of the software (which all worked fine - as does the rest of the Creative Suite software I have installed. I deleted extensions. None of this helped.
I then went looking for Adobe support and got a guy via Adobe's chat controlling my PC from afar and trying some much deeper technical stuff. After two hours he said that it was an OS issue, sorry... after a bit of dismayed pleading he said OK, I'll try one more thing and made me a new user with administration power, told me to login in to that account and try again. I did, it worked! But it's still broken on my main account and he disconnected in the few minutes I was gone and I now seem to be frozen out of chat help. HELP!
What does this mean? All CS/CC software seems to be working fine on my normal account apart from InDesign CC 2014. I have a huge file, now very close to being overdue, which I was working on in 2014 CC and can't be opened by older versions. The software works on this other account - so I guess I can work there short term. But how do I get it fixed on my main account?
Hopefully someone out there has the answer?
Thanks!
Luke

First, see Replace Your Preferences and do it for the original account.
If that fails to solve the problem, rename the two Adobe folders that contain the prefs in the user profile for that account and copy the folders from the new account where it works. You want to be sure you copy the folders, rather than merge the contents, so you must rename the old folders first.

Adobe AIR Debug Launcher has stopped working Error on Flash Builder 4.6

Hi,
Maybe you could help me out here as I’ve search the web and Adobe forum but could not find any answer.
I just installed Flash Builder 4.6 (after uninstalling 4.5.1), now when I run my app, the adl.exe crashes (error details below). I thought because I have an app that was created with 4.5, but then I created a new app with this version and it still crash. I have Windows 7 64-bit PC.
Thanks so much. Any help is greatly appreciated.
Error details:
Problem signature:
Problem Event Name:     APPCRASH
Application Name:     adl.exe
Application Version:     3.1.0.4880
Application Timestamp:     4eb7612e
Fault Module Name:     Adobe AIR.dll
Fault Module Version:     3.1.0.4880
Fault Module Timestamp:     4eb75fb9
Exception Code:     c0000005
Exception Offset:     000a8a5b
OS Version:     6.1.7600.2.0.0.256.48
Locale ID:     1033
Additional Information 1:     0a9e
Additional Information 2:     0a9e372d3b4ad19135b953a78882e789
Additional Information 3:     0a9e
Additional Information 4:     0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0×0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
And this is the crash log:
Version=1
EventType=APPCRASH
EventTime=129672424273270780
ReportType=2
Consent=1
ReportIdentifier=3f7d7727-1c55-11e1-a8fc-705ab656b183
IntegratorReportIdentifier=3f7d7726-1c55-11e1-a8fc-705ab656b183
WOW64=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=adl.exe
Sig[1].Name=Application Version
Sig[1].Value=3.1.0.4880
Sig[2].Name=Application Timestamp
Sig[2].Value=4eb7612e
Sig[3].Name=Fault Module Name
Sig[3].Value=Adobe AIR.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=3.1.0.4880
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4eb75fb9
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=000a8a5b
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=C:\Program Files (x86)\Adobe\Adobe Flash Builder 4.6\sdks\4.6.0\bin\adl.exe
UI[3]=Adobe AIR Debug Launcher has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Adobe\Adobe Flash Builder 4.6\sdks\4.6.0\bin\adl.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\syswow64\USER32.dll
LoadedModule[5]=C:\Windows\syswow64\GDI32.dll
LoadedModule[6]=C:\Windows\syswow64\LPK.dll
LoadedModule[7]=C:\Windows\syswow64\USP10.dll
LoadedModule[8]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[9]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[10]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[11]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[12]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[13]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[14]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[15]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[16]=C:\Windows\system32\msi.dll
LoadedModule[17]=C:\Windows\syswow64\ole32.dll
LoadedModule[18]=C:\Windows\system32\IMM32.DLL
LoadedModule[19]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[20]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[21]=C:\Windows\syswow64\NSI.dll
LoadedModule[22]=C:\Program Files (x86)\Adobe\Adobe Flash Builder 4.6\sdks\4.6.0\runtimes\air\win\Adobe AIR\Versions\1.0\Adobe AIR.dll
LoadedModule[23]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[24]=C:\Windows\system32\VERSION.dll
LoadedModule[25]=C:\Windows\system32\WINMM.dll
LoadedModule[26]=C:\Windows\system32\OLEACC.dll
LoadedModule[27]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[28]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[29]=C:\Windows\system32\MSIMG32.dll
LoadedModule[30]=C:\Windows\syswow64\COMDLG32.dll
LoadedModule[31]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_ 5.82.7600.16661_none_ebfb56996c72aefc\COMCTL32.dll
LoadedModule[32]=C:\Windows\syswow64\WININET.dll
LoadedModule[33]=C:\Windows\syswow64\urlmon.dll
LoadedModule[34]=C:\Windows\syswow64\iertutil.dll
LoadedModule[35]=C:\Windows\system32\mscms.dll
LoadedModule[36]=C:\Windows\system32\USERENV.dll
LoadedModule[37]=C:\Windows\system32\profapi.dll
LoadedModule[38]=C:\Windows\system32\Secur32.dll
LoadedModule[39]=C:\Windows\system32\DSOUND.dll
LoadedModule[40]=C:\Windows\system32\POWRPROF.dll
LoadedModule[41]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[42]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[43]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[44]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[45]=C:\Windows\system32\WINNSI.DLL
LoadedModule[46]=C:\Windows\system32\DNSAPI.dll
LoadedModule[47]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[48]=C:\Windows\system32\dbghelp.dll
LoadedModule[49]=C:\Windows\system32\uxtheme.dll
LoadedModule[50]=C:\Program Files (x86)\MMTaskbar\shellhook.dll
LoadedModule[51]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[52]=C:\Windows\system32\mlang.dll
LoadedModule[53]=C:\Windows\system32\dwmapi.dll
LoadedModule[54]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_ 6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll
LoadedModule[55]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[56]=C:\Windows\system32\apphelp.dll
LoadedModule[57]=C:\Users\joel.badinas.ENTICENT\AppData\Roaming\Dropbox\bin\DropboxExt.14. dll
LoadedModule[58]=C:\Users\joel.badinas.ENTICENT\AppData\Roaming\Dropbox\bin\MSVCP71.dll
LoadedModule[59]=C:\Users\joel.badinas.ENTICENT\AppData\Roaming\Dropbox\bin\MSVCR71.dll
LoadedModule[60]=C:\Windows\system32\EhStorShell.dll
LoadedModule[61]=C:\Windows\system32\PROPSYS.dll
LoadedModule[62]=C:\Windows\system32\ntshrui.dll
LoadedModule[63]=C:\Windows\system32\srvcli.dll
LoadedModule[64]=C:\Windows\system32\cscapi.dll
LoadedModule[65]=C:\Windows\system32\slc.dll
LoadedModule[66]=C:\Windows\system32\credssp.dll
LoadedModule[67]=C:\Windows\SysWOW64\schannel.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Adobe AIR Debug Launcher
AppPath=C:\Program Files (x86)\Adobe\Adobe Flash Builder 4.6\sdks\4.6.0\bin\adl.exe

Dear, I had the same problema.
Was the sandbox from firewall.
I disabled and worked.

New Adobe Photoshop elements 11-can not share pictures. I do use AOL email. Get error of "Elements 11 Organ. has stopped working, I have looked into sharing tab and my only option is Adobe email settings. I do have outlook set up to work on computer run

New Adobe Photoshop elements 11-can not share pictures. I do use AOL email. Get error of "Elements 11 Organ. has stopped working, I have looked into sharing tab and my only option is Adobe email settings. I do have outlook set up to work on computer running windows 8.1 Please help, Mainly use to share pictures. Thanks!

One thing puzzles me:
RedClayFarmer wrote:
I then found one suggestion that the problem might involve permissions. The suggestion was to right click PhotoshopElementsOrganizer.exe in its installation folder (which on my computer is at at D:\Photo\Elements 11 Organizer) and run Organizer as an administrator. This also failed.
I don't understand why running the exe from the installation folder would have worked.
I would have simply tried to run that exe from its real location :
Sorry, I can't help you more about permissions...

"Adobe Media Core CS6 has stopped working" error.

I have had Premiere Elements 11, Photoshop Elements and LR 4 installed for over a year on my Windows 7 computer. Over the last couple months, within a few minutes of turning on my computer I get an error that Adobe Media Core CS6 has stopped working. It seems like this might be related to Premiere but I have not been able to find a solution. This occurs even if I have not run any of my installed programs. Any suggestions what is causing this and how to fix it?

I had not saved the detail files earlier today (it appears they disappear on a restart), but did a shutdown/startup a short time ago and had a recurrence again. (Although two subsequent cycles did not generate the error.) I saved the files and the .xml file indicates the parent process was Elements 11 Organizer this time, not LR4.
I had been living with this problem for a while, one of the set of saved error file sets was from 5/1. I don't recall for sure if that was from the first occurrence of the error, but I decided to look for other programs installed just before that time. I see that Adobe Creative Cloud was installed the day before, 4/30. I don't recall how/why that was installed since I don't have any Cloud products. Also installed on 4/30 were three Microsoft Visual C++ Redistributable files, which show installation times one minute before the Creative Cloud installation, so I assume they are part of the Cloud installation. The next most recent (before 5/1) installed program was Smith Micro Anime Studio Pro 9.5, which was installed on 4/29.
The firewall settings have not changed. I was in a chat with my ISP when the problem occurred this afternoon, but not during the latest occurrence. I don't recall any updates since 6/24. I believe the error had occurred every time I started my computer before the Firewall changes, but it seems to be more sporadic now.
I will see what else I can come up with tomorrow since it is getting late. I wanted to get this all down before I lost my thoughts.
Update 7/5:
I have more information, but still no solution.
I found this thread Adobe Media Core CS6 has stopped working related to the same error, but it had no solution. The error did not occur when I exited PS Elements or Premiere Elements as it did for that person.
I also found Adobe media core cs6 stopped working......??? and tried the steps to rebuild the Photoshop Elements editor preferences file, but no success.
I had noticed that Adobe Creative Cloud was installed the day before, so I uninstalled it. Error still occurred.
I installed a different firewall (Zone Alarm Free) and disabled Windows Defender, error still occurs.
Uninstalled Anime Studio Pro (that had been installed a couple days before, error still occurred.
I will provide more updates as I try more changes.
Update 7/20:
More things I tried:
Repaired quicktime via control panel, did not fix
Uninstalled quicktime, error did not recur
I noticed that there remained a plug-ins folder in the quicktime folder, so I renamed it.
Reinstalled quicktime from Apple site on 7/12 and the CS6 error has not recurred.
Additional info not directly related to original question, but occurred afterwards.
I don't think it is related, but a few days later started getting a small blank MFC CTxfiHlp window upon windows startup. I haven't resolved that yet, but it is related to my Creative XFi sound card.
I also noted when I reinstalled Anime Studio Pro that the readme contains a warning that 64 bit windows does not support quicktime; that I should use the 32 bit version of their software.
I installed the latest Creative sound card software, but started getting lockups. Still working on this, but the original problem seems to be solved.
The only other thing I can think of is that iTunes software had been installed, but I removed it. It is possible that caused a problem with quicktime??
Anyway, the removal of quicktime (including the Plug Ins) and re-install did resolve my problem.

Adobe Premier Elements 10 has stopped working error message/Audio issues

I'm working on a project for about a week. I almost finished it, "shared" it to my computer, and watched it thru windows media player. I thought of something else that I could add to the audio, so I went back into the project in PE10 and put small (2-3 seconds) audio clips on audio track 3. Once I did that, PE 10 would not allow me to put any audio effects on that track. (I went into some older longer projects that I have and it allowed me to put effects on any audio track).
So, I moved my short audio clips to the Narration and Soundtrack tracks. It finally highlighted the App;y button for the audio effects. Now, the problem is that I can't play or click onthe timeline or move the timeline indicator without PE10 closing out of my video. As soon as I try to do anything, it says "Adobe Premier Elements 10 has stopped working" and it closes the program.
I can open my other projects and everything seems to work fine on those and it doesn't close out, but it won't allow me to do anything in this particular project.
Again, I have been going into and out of the project for a week and all of the sudden it won't let me work on it. It's only about a 3 minute project, so I don't know why it would have trouble.
Oh, and it also un-rendered everything.
Any thoughts?
Thanks!

LOTS more information is needed for someone to try and help
These questions below may be for a different product... but the information you need to supply is the same, for the products you use
-http://forums.adobe.com/message/4200840
-http://forums.adobe.com/thread/416679
-http://forums.adobe.com/thread/419406

Receive error 'Adobe Reader 9.3 has stopped working'

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