Receive Mail Sound Alert Not Working

I had to remove and subsequently add my gmail account to rectify a problem. The problem was resolved by this action however since performing activity I no longer hear the message sound alert. I have checked all of my settings and sound volumes etc. and everything is set up correctly. I've even changed the sound alert to another sound but it still doesn't work.
Any suggestions??

Hi Barry,
Thanks for your suggestion but I'm not quite sure what you mean by the preference file..is it in mail preferences, sound preferences? If you could provide a bit more "hand holding" for me, it would be appreciated.

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