Receive the following error message when trying to approve or reject from Pending "The service threw an unknown exception. See inner exception for details"
Hi, The server agent was grayed out. I uninstall it from control panel and removed it from agent managed. When I tried to install the agent, it failed. I installed the agent manaully and tried to approve it received the error message
"The service threw an unknown exception. See inner exception for details" I have the details but does not tell me much (I can post it). I removed it from control panel (while still showin in pending),
and tried to reject it. Again, received the same error message as above. This a very critical server, could someone help me with this issue? Thanks, Ziba
Thank you Alexey, please see the following details:
Date: 8/19/2010 7:28:51 AM
Application: System Center Operations Manager 2007 R2
Application Version: 6.1.7221.0
Severity: Error
Message:
Microsoft.EnterpriseManagement.Common.UnknownServiceException: The service threw an unknown exception. See inner exception for details. ---> System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]:
Exception of type 'Microsoft.EnterpriseManagement.Common.DataItemDoesNotExistException' was thrown. (Fault Detail is equal to An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is:
Microsoft.EnterpriseManagement.Common.DataItemDoesNotExistException: Exception of type 'Microsoft.EnterpriseManagement.Common.DataItemDoesNotExistException' was thrown.
at Microsoft.EnterpriseManagement.Mom.DataAccess.DataAccessUtility.GetManagedEntityKeyValuePairs(IList`1 baseManagedEntityIds, DatabaseConnection databaseConnection)
at Microsoft.EnterpriseManagement.Mom.ServiceDataLayer.DiscoveryDataManager.DeleteUserActionManagersByAgentPendingActionId(IList`1 agentPendingActionIds)
at Microsoft.EnterpriseManagement.Mom.ServiceDataLayer.SdkDataAccess.RejectAgentPendingActions(IList`1 agentPendingActionIds)
at Microsoft.EnterpriseManagement.Mom.ServiceDataLayer.SdkDataAccessTieringWrapper.RejectAgentPendingActions(IList`1 agentPendingActionIds)
at Microsoft.EnterpriseManagement.Mom.ServiceDataLayer.SdkDataAccessExceptionTracingWrapper.RejectAgentPendingActions(IList`1 agentPendingActionIds)
at ...).
--- End of inner exception stack trace ---
at Microsoft.EnterpriseManagement.DataAbstractionLayer.SdkDataAbstractionLayer.HandleIndigoExceptions(Exception ex)
at Microsoft.EnterpriseManagement.DataAbstractionLayer.AdministrationOperations.RejectAgentPendingActions(IList`1 agentPendingActionIds)
at Microsoft.EnterpriseManagement.Administration.ManagementGroupAdministration.RejectAgentPendingActions(IList`1 monitoringObjects)
at Microsoft.EnterpriseManagement.Mom.Internal.UI.Views.PendingManagementView.<>c__DisplayClass8.<OnRejctAgent>b__7(Object , ConsoleJobEventArgs )
at Microsoft.EnterpriseManagement.Mom.Internal.UI.Console.ConsoleJobExceptionHandler.ExecuteJob(IComponent component, EventHandler`1 job, Object sender, ConsoleJobEventArgs args)
System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]: Exception of type 'Microsoft.EnterpriseManagement.Common.DataItemDoesNotExistException' was thrown. (Fault Detail is equal to An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true,
whose value is:
Microsoft.EnterpriseManagement.Common.DataItemDoesNotExistException: Exception of type 'Microsoft.EnterpriseManagement.Common.DataItemDoesNotExistException' was thrown.
at Microsoft.EnterpriseManagement.Mom.DataAccess.DataAccessUtility.GetManagedEntityKeyValuePairs(IList`1 baseManagedEntityIds, DatabaseConnection databaseConnection)
at Microsoft.EnterpriseManagement.Mom.ServiceDataLayer.DiscoveryDataManager.DeleteUserActionManagersByAgentPendingActionId(IList`1 agentPendingActionIds)
at Microsoft.EnterpriseManagement.Mom.ServiceDataLayer.SdkDataAccess.RejectAgentPendingActions(IList`1 agentPendingActionIds)
at Microsoft.EnterpriseManagement.Mom.ServiceDataLayer.SdkDataAccessTieringWrapper.RejectAgentPendingActions(IList`1 agentPendingActionIds)
at Microsoft.EnterpriseManagement.Mom.ServiceDataLayer.SdkDataAccessExceptionTracingWrapper.RejectAgentPendingActions(IList`1 agentPendingActionIds)
at ...).
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