Received a notice saying my computer is infected, wants to install MacProtector.mpkg. Is this legit?
Received a notice saying my computer is infected, wants to install MacProtector.mpkg. Is this legit?
It's a varient of the MacDefender antivirus scam.
For those infected with the MACDefender malware, the following steps are recommended:
1. Open Applications > Utilities > Activity Monitor and quit any processes linked to MACDefender.
2. Delete MACDefender from the Applications folder.
3. Check System Preferences > Accounts > Login Items for suspicious entries
4. Run a Spotlight search for "MACDefender" to check for any associated files that might still be lingering.
Change all the names above to MacProtector.
Regards
Similar Messages
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Today I received a notice saying that my creative cloud membership was due to expire. I renewed this on 16/8/2013 and was told that I would get the same benefits for the same price. What is going on. Why can't I contact someone by email
Hi anniewatkins
It looks like you signed up for a new membership and the original membership was cancelled which is why you received the email.
Please let me know if you have further questions.
Thanks
Bev -
when i try to sync my phone to my computer I get a message saying my computer is no longer authorised for purchased items on this iPhone. I go to "store" and it tells me that my computer is authorised. Any one any ideas how I can sync my phone?
Thanks Don-yes i'm using the correct apple id and yes I've plugged the phone into the computer-that's the problem, my computer doesn't recognise my phone anymore altho it comes up in iTunes library it won't sync anymore
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I downloaded iTunes on my new computer, but when I try to download my already purchased songs a message pops up saying, "Your computer is not authorized." How can I fix this?
Launch iTunes and click on the click on the store menu item the select authorized this computer.
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Videos won't play in Safari. Notice says, "You need to upgrade your Adobe Flash Player to watch this video." I have downloaded it, but no change. All videos play OK in Firefox, but I like the controls in Safari better and want to stay with it.
Try deleting Flash cookies.
Flush.app – Flash Cookie Removal Tool For OS X | MacHacks.TV
If that doesn't help, UNinstall the old Flash plugin first, then reinstall new.
Troubleshoot Flash Player | Mac OS
Then restart your Mac. -
I recently bought Lightroom and installed on one of my computes. I wanted to instal the program on another computer I have, using the same serial number I already bought and I'm not alowed as it says that the SN is not valid. What shall I do?
It is possible that you downloaded the Creative Cloud trial of Lightroom. The perpetual license key will not work. Uninstall the version on the second computer, this will not interfere with your catalog, preferences and personal files.
Download the appropriate version from the link below and install, your license key will be accepted and everything will be fine.
Product updates -
My iOS device says I still have 12.2 GB of free storage on my iCloud account, however I am receiving e-mail saying my iCloud storage is full. How can I solve this problem? Thanks
Did you get this fixed and how?
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So I got this email this morning about my apple ID and that I have to review my apple ID information. Failure to do this will result in the deletion of my apple ID and iCloud. Says it needs to be done within 48 hours. Is this legit? It gives me a link to go to but I am not sure if this is a scam. Also it's signed Yours faithfully "apple iguru"
read this for a comprehensive guidance for future
https://www.apple.com/legal/more-resources/phishing/ -
Hello. I have a problem with my Photoshop Elements 12 programm. I had restart my computer and I wanted to instal my Photoshop Elements 12 again but the sytem didn't accept my serial number. I get no answer per Mail and I didn't reach someone on my phone. Can you help me please? Thanks a lot Nana
1) Apps are not part of the backup, only data stored by 3rd party apps. But you can redownload the apps for free again if you use the same account you did when you bought them the first time. http://support.apple.com/kb/HT2519
2) See this article http://support.apple.com/kb/HT1766 and find out what's in your backup.
3) Backup your itunes+ library (http://support.apple.com/kb/HT1382 and http://support.apple.com/kb/HT1751), which will copy your Mobile Applications folder, and save your iphone backup folder as well
In other words, maintaining a backup of your computer is essential.
When you resync your apps from your computer to the phone, make sure your computer is authorized again. http://support.apple.com/kb/HT1420 -
I keep getting a pop up to clean up my computer its MacKeeper 911 for you r Mac is this legit?
I keep getting a pop up to clean up my computer its a MacKeeper 911 for your Mac is this legit?
Welcome to Apple Support Communities
It's not legit > https://discussions.apple.com/docs/DOC-3691
Don't install that application. We have seen cases where MacKeeper damaged Mac OS X and deleted important data. Also, Mac OS X doesn't need this type of apps.
Try to remove cookies from your Mac. Open Safari, go to Safari menu (on the menu bar) > Preferences > Privacy, and select the option to delete all websites data -
I rented a movie last night on my Apple TV through the iTunes Store. I received a notice asking me to enter my security code from my debit card. I did that, however I never received any confirmation regarding the movie. It charged my iTunes account, and 15 hours later, the movie is still nowhere to be found on my Apple TV. Any suggestions, or thoughts?
You aren't talking to Apple here, we are just users like yourself that try to help others out, we cant look in your account, but you can see Your Purchase History on your computer.
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I want to install ITunes on my new computer and move my files from my old computer to my new one. How do I do that?
See this migrate iTunes library post for background on moving your library across properly.
tt2 -
I want to install my CS5 on this computer.
I want to install my CS5 on another computer. I only have it on one.
I had an earler vs of Photoshop CS3 on a computer which crashed.
Please HelpWhat is the problem you are having? You are allowed to install and activate on two machines, so that should not be stopping you. If your mention of CS3 is meant to indicate CS5 is an upgrade purchase, then you will need the serial number from CS3 in order to activate CS5. If your issue is that you need to download CS5...
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html -
how do i authorize this computer? i want to download previous purchases
Launch iTunes.
Then from the iTunes menu bar top of your screen, click Store > Authorize This Computer
Use the same Apple ID used for previous purchases. -
I receive a notice saying my early access to synchro is OK. But it's not-
I restart my computer, nothing changes. What do I have to do to get my synchro and access to the fonts ?
Hi Psycho(PAT),
Have you already applied for early access and received a conformation email from Adobe. If yes sign out and sing in back to CC desktop.
Early access: http://blogs.adobe.com/creativecloud/file-and-typekit-font-sync-rolling-out/ .
Regards,
Romit SInha
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