Received a shock, and now it wont charge.

So I was charging the phone on a wall outlet, a call came in, I went to receive it and received a shock when I grabbed the phone. The charging icon went away, and now it will not charge at all. Yes I have tried using a different plug as well as a different outlet. I also re-set it thinking that maybe this would help. No such luck. So am I basically out of luck and have to take it in to be repaired/replaced? Its the 4S if it matters...

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
SCAN WITH ALL PROGRAMS.
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

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