RECEIVED ABNORMAL SHUTDOWN COMMAND - APPLICATION TERMINATING

HI All,
We have an Planning application and when the user is trying to perform some activity and ti involves in running some calculation Scripts.
At point the application is going down and this is causing real mess.
There is no .xcp file created in the app folder. We are unable to find the root cause of the issue.
the following are the fixes we tried but gave us no result.
We tried to increase the Java Heep size
<variable id="ESS_CSS_JVM_OPTION8" value="-Xms512m"/>
<variable id="ESS_CSS_JVM_OPTION9" value="-Xmx1024m"/>
But the issue still exists.
[Mon Nov 4 11:24:32 2013]Local/SMARTPln///1127704896/Info(1042059)
Connected from [140.85.4.227]
[Mon Nov 4 11:24:32 2013]Local/SMARTPln/SMARTPln/gbeaton@CAL1/1127704896/Info(1020089)
Ignoring span Hybrid Analysis option. Spanning into Hybrid Analysis Relational Source has been disabled. See the essbase.cfg file
[Mon Nov 4 11:24:32 2013]Local/SMARTPln/SMARTPln/gbeaton@CAL1/1127704896/Info(1020055)
Spreadsheet Extractor Elapsed Time : [0.01] seconds
[Mon Nov 4 11:24:32 2013]Local/SMARTPln/SMARTPln/gbeaton@CAL1/1127704896/Info(1020082)
Spreadsheet Extractor Big Block Allocs -- Dyn.Calc.Cache : [204] non-Dyn.Calc.Cache : [0]
[Mon Nov 4 11:24:32 2013]Local/SMARTPln///1222445376/Info(1013210)
User [hypadmin@Native Directory] set active on database [Wrkforce]
[Mon Nov 4 11:24:32 2013]Local/SMARTPln///1130862912/Info(1042059)
Connected from [140.85.4.227]
[Mon Nov 4 11:24:32 2013]Local/SMARTPln/Wrkforce/hypadmin@Native Directory/1130862912/Info(1013091)
Received Command [MdxReport] from user [hypadmin@Native Directory]
[Mon Nov 4 11:24:32 2013]Local/SMARTPln/Wrkforce/hypadmin@Native Directory/1130862912/Info(1260039)
MaxL DML Execution Elapsed Time : [0] seconds
[Mon Nov 4 11:24:32 2013]Local/SMARTPln///1132968256/Info(1042059)
Connected from [140.85.4.227]
[Mon Nov 4 11:24:32 2013]Local/SMARTPln/Wrkforce/hypadmin@Native Directory/1132968256/Info(1013091)
Received Command [MdxReport] from user [hypadmin@Native Directory]
[Mon Nov 4 11:24:32 2013]Local/SMARTPln/Wrkforce/hypadmin@Native Directory/1132968256/Info(1260039)
MaxL DML Execution Elapsed Time : [0] seconds
[Mon Nov 4 11:24:32 2013]Local/SMARTPln///1129810240/Info(1042059)
Connected from [140.85.4.227]
[Mon Nov 4 11:24:32 2013]Local/SMARTPln/Wrkforce/hypadmin@Native Directory/1129810240/Info(1020055)
Spreadsheet Extractor Elapsed Time : [0] seconds
[Mon Nov 4 11:24:32 2013]Local/SMARTPln/Wrkforce/hypadmin@Native Directory/1129810240/Info(1020082)
Spreadsheet Extractor Big Block Allocs -- Dyn.Calc.Cache : [87] non-Dyn.Calc.Cache : [0]
[Mon Nov 4 11:24:35 2013]Local/SMARTPln///1134020928/Info(1042059)
Connected from [140.85.4.227]
[Mon Nov 4 11:24:35 2013]Local/SMARTPln/SMARTPln/gbeaton@CAL1/1134020928/Info(1013091)
Received Command [SetAlias] from user [gbeaton@CAL1]
[Mon Nov 4 11:24:35 2013]Local/SMARTPln///1135073600/Info(1042059)
Connected from [140.85.4.227]
[Mon Nov 4 11:24:35 2013]Local/SMARTPln/SMARTPln/gbeaton@CAL1/1135073600/Info(1020089)
Ignoring span Hybrid Analysis option. Spanning into Hybrid Analysis Relational Source has been disabled. See the essbase.cfg file
[Mon Nov 4 11:24:35 2013]Local/SMARTPln/SMARTPln/gbeaton@CAL1/1135073600/Info(1020055)
Spreadsheet Extractor Elapsed Time : [0] seconds
[Mon Nov 4 11:24:35 2013]Local/SMARTPln/SMARTPln/gbeaton@CAL1/1135073600/Info(1020082)
Spreadsheet Extractor Big Block Allocs -- Dyn.Calc.Cache : [7] non-Dyn.Calc.Cache : [0]
[Mon Nov 4 11:24:38 2013]Local/SMARTPln///1128757568/Info(1042059)
Connected from [140.85.4.227]
[Mon Nov 4 11:24:38 2013]Local/SMARTPln/SMARTPln/gbeaton@CAL1/1128757568/Info(1013091)
Received Command [SetAlias] from user [gbeaton@CAL1]
[Mon Nov 4 11:24:38 2013]Local/SMARTPln///1131915584/Info(1042059)
Connected from [140.85.4.227]
[Mon Nov 4 11:24:38 2013]Local/SMARTPln/SMARTPln/gbeaton@CAL1/1131915584/Info(1020089)
Ignoring span Hybrid Analysis option. Spanning into Hybrid Analysis Relational Source has been disabled. See the essbase.cfg file
[Mon Nov 4 11:24:38 2013]Local/SMARTPln///1131915584/Info(1002089)
RECEIVED ABNORMAL SHUTDOWN COMMAND - APPLICATION TERMINATING
[Mon Nov 4 11:24:52 2013]Local/SMARTPln///1218234688/Error(1013204)
Client Commands are Currently Not Being Accepted
Can you please help me out form this .
Regards,
Kiran.

Hi Mady,
Thanks for the reply.
We have increased the Heap size and restarted the services. But this issue still exists. And also restarted the entire system but the result is the same.
We are unable to find the root cause which is causing this issue.
Can any one suggest me....
Thanks in Advance.
Regards,
Kiran.

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>
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{snip}
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