Received an error message "unable to continue activation" on I-Pod Touch.  Can anyone help?

I am receiving an error "unable to continue with activation" for my IPod Touch. Any suggestions?  We have an account with ITunes but it is for another IPod.  ITunes won't recognize this new one.

- Reset all settings                            
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                               
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.                       
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
  Apple Retail Store - Genius Bar                                              

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