Received empty inbound container file for user

Hi,
I'm using WebAS 6.40 SP9 and a MI client JSP SP9.
All step of the Configuration Guide have done (jobs, roles, propertie-file, etc.).
Now, I get errors while synchronizing (log shown below)
and my client gets no device id. Till now I havn't
synchronized succesfully.
Synchronization Log:
Synchronization started.
Connection set up (without proxy) to: http://osc-08:50000/meSync/servlet/meSync?~sysid=OS8&
Successfully connected with server.
Processing of inbound data began.
 Received empty inbound container file for user (SHARED)
Received empty inbound container file for user MISYNC00 
Trace File:
[20050125 15:21:28:711] D [MI/Smartsync ] User has not been installed on MW, it is not ready for sync :MISYNC00
The testing link:
http://osc-08:50000/meSync/servlet/meSync?sysid=OS8&login=MI_CLIENT&password=MIPASS&client=010&language=en&acknoledge=X&~test=TRUE
brings this answer:
&WAF_SYNC&STATUS=&Execution Time= & HeaderType = MEREPLICATION &MORE_PACKAGES_WAITING = &
I hope that you can help me. What is my problem?
Do you need more stuff?
Best regards,
Marcel

Hi Marcel,
one question: Did you receive a device ID (you can see that on the settings page).
If not, run transaction MEREP_PD on the WebAS. (Yes, just run this transaction and you do not need to do anything else). It is necessary to run this step because it will initialise the number range for the Mobile ID for the mobile client to use. For further explanation, check OSS Note 592284.
Hope this helps, alex

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whr25 wrote:
root@e69-1-c # ./imsimta version
Sun Java(tm) System Messaging Server 6.3-0.15 (built Feb 9 2007)
libimta.so 6.3-0.15 (built 19:27:56, Feb 9 2007)
SunOS e69-1-c 5.10 Generic_118833-24 sun4u sparc SUNW,Sun-FireThis is an old release of 6.3, you should be planning to upgrade to proactivly prevent known bugs.
prstat
2255 mailsrv 407M 310M sleep 59 0 0:00:44 0.0% imapd/3Not 3GB. Of course if you had just restarted messaging server as you noted below then that isn't unexpected.
I'm restart Messaging Server,I't is not problem
This issue is about two days after the RuningWhen the problem does occur what is the prstat output? The size of the imapd processes will increase over-time depending on the number of people accessing the store via IMAP, and the size of the mailboxes (store.idx files) they are accessing.
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