Received following error when starting itune

Quicktime failed to initialize (error - 2096)
I had downloaded and installed quicktime and itune. Able to launch quicktime, but unable to start itune. Keep getting the error above. Help please!

Manoj,
it looks like the USER data needed to connect to the instance hasn't been saved correctly. Please look at SAP note 39439 and save this data.
If you continue to have problems, you will need to open a CSS message.
Regards,
Ashwath

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