Received Mac Book Pro 13" uncharged, is it normal?

I received my new Mac Book Pro 13" yesterday. Welcome pack says that all Apple devices are charged and ready to use... but it didn't power on. I plugged in to charge it and it could start with battery at 0%. I shutdown and it charged fully in 2 hours. Can I be calm (and happy ) or Should I go to Apple Store to change it?
Thank you in advance.

This does seem to be the norm for newer Mac notebooks. There are many reports of brand new Mac notebooks of all models coming with no battery charge. If you do a search of these forum you will find quite a few posts on this subject. Even people that have exchanged the system found the second one they got was the same way.
Whether that is good or bad for the battery I have no idea.

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              MacBook Pro - model: MacBookPro7,1
              1 2.66 GHz Intel Core 2 Duo CPU: 2 cores
              4 GB RAM
    Video Information:
              NVIDIA GeForce 320M - VRAM: 256 MB
    System Software:
              OS X 10.9.2 (13C1021) - Uptime: 0 days 0:21:46
    Disk Information:
              Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 319.21 GB (224.83 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-898 
    USB Information:
              Apple Inc. Built-in iSight
              Apple Internal Memory Card Reader
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Computer, Inc. IR Receiver
              Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information:
    Gatekeeper:
              Mac App Store and identified developers
    Kernel Extensions:
              [kext loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.64) Support
              [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.64) Support
              [not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) Support
              [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) Support
              [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) Support
              [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) Support
    Startup Items:
              HP IO: Path: /Library/StartupItems/HP IO
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist Support
              [loaded] com.cloudpath.maccmd.plist Support
              [loaded] com.google.keystone.daemon.plist Support
              [loaded] com.microsoft.office.licensing.helper.plist Support
              [running] com.rim.BBDaemon.plist Support
              [running] com.sophos.autoupdate.plist Support
              [running] com.sophos.intercheck.plist Support
              [running] com.sophos.notification.plist Support
              [failed] Safe.Connect.plist Support
    Launch Agents:
              [loaded] com.google.keystone.agent.plist Support
              [running] com.hp.devicemonitor.plist Support
              [loaded] com.hp.messagecenter.launcher.plist Support
              [running] com.hp.productresearch.plist Support
              [running] com.rim.BBLaunchAgent.plist Support
              [running] com.sophos.uiserver.plist Support
              [running] net.culater.SIMBL.Agent.plist Support
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              [loaded] com.adobe.ARM.[...].plist Support
              [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
              [loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
              [loaded] com.leadertech.PowerRegister.SEA1.83d33ce173c08a4063a3d2747cfbb0a9.plist Support
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              AdobeResourceSynchronizer
              Dropbox
              HP Scheduler
              SophosUIServer
    Internet Plug-ins:
              o1dbrowserplugin: Version: 5.3.0.18358 Support
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 2.3.8.1 Support
              NP2020Player: Version: 5.0.4.0 Support
              OfficeLiveBrowserPlugin: Version: 12.3.6 Support
              AdobePDFViewerNPAPI: Version: 10.1.9 Support
              FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
              Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
              Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
              iPhotoPhotocast: Version: 7.0 - SDK 10.7
              googletalkbrowserplugin: Version: 5.3.0.18358 Support
              NP_2020Player_IKEA: Version: 5.0.7.0 Support
              AdobePDFViewer: Version: 10.1.9 Support
              CouponPrinter-FireFox_v2: Version: Version 1.1.6 Support
              QuickTime Plugin: Version: 7.7.3
              SharePointBrowserPlugin: Version: 14.0.2 Support
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              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
              Picasa: Version: 1.0 Support
    3rd Party Preference Panes:
              Flash Player  Support
              Flip4Mac WMV  Support
    Time Machine:
              Skip System Files: NO
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 297.29 GB Disk used: 87.91 GB
              Destinations:
                        Time Machine Backups [Local] (Last used)
                        Total size: 465.44 GB
                        Total number of backups: 3
                        Oldest backup: 2013-01-14 01:49:07 +0000
                        Last backup: 2014-04-28 23:07:32 +0000
                        Size of backup disk: Adequate
                                  Backup size 465.44 GB > (Disk used 87.91 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   9%          mds
                   4%          WindowServer
                   1%          InterCheck
                   0%          BBLaunchAgent
                   0%          fontd
    Top Processes by Memory:
              143 MB          Google Chrome
              139 MB          InterCheck
              106 MB          com.apple.IconServicesAgent
              74 MB          Dropbox
              66 MB          mds_stores
    Virtual Memory Information:
              765 MB          Free RAM
              1.48 GB          Active RAM
              1.04 GB          Inactive RAM
              492 MB          Wired RAM
              1.05 GB          Page-ins
              0 B          Page-outs

    kmiddlet88,
    yes, it could be due to nearly anything listed in your kernel extensions, startup items, launch daemons, launch agents, or user items above. Please check all of your installed third-party software to make sure that the versions which are installed on your MacBook Pro are compatible with Mavericks; uninstall every software package which isn’t Mavericks-compatible. After you’ve done that, boot into Safe mode, and see if you still get the beach ball of doom there. If it doesn’t appear there, restart normally and see if it appears then.

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